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Ayanda D
Active since Nov 2017
16
Reviews
0
Industries
Reviews
16 reviews2 months ago
Delay allocation of deposited funds
HFM is generally a good broker. My gripe is that they can take up to 15 minutes to allocated to an account funds that have been deposited. A lot can happen in the markets in 15 minutes, the delayed allocation of funds makes trading with HFM a bit of a risk.
0 replies
5 months ago
Woolworths Cafés
The Woolworths cafes are becoming more and more difficult to visit, pity because their coffee is good. I've been consistently receiving condoscending treatment, that is of disdain. I know this isn't personal, I believe it is because I am a black South African woman, because I have observed kind service being provided to my other counterparts. The Woolworths cafe personnel seem to resent having to serve black ladies. Call me dillusional, but this is a fact, it's happened so many times, latest being today, which compelled me to write this review. I've rotated from a couple of Woolworths cafes near my house and workplace, from The Neighbourhood in Edenvale, to Eastrand Retail Park in Boksburg, to Farrarmere and Rynfield in Benoni, the service is of disdain in all of them. They also have a tendency of leaving the drink on the counter without notifying me that it is ready, amongst other disrespectful things. Woolworths management, please address your Cafe personnel, they are running the cafes as if they have the right to discriminate against some people. Woolworths cafe visits are becoming unbearable. Please, help.
0 replies
8 months ago
Bullying at Woolworths Cafe at The Square at Farramere
I experience what I believe to be bullying at the Woolworths Cafe that is at The Square at Farrarmere. It's not the first time that I've experienced this, each time I go there I am received with negative energy from the ladies, especially the ones behind the counters who prepare food and drinks. Today it felt worse because they started talking about me, I'm not sure whether they thought I couldn't hear them, saying that there's something off about my energy and other negative things. I decided to stop looking at the phone and started to look and focus on them. There was immediate silence. After my coffee what handed to me, soon after I walked out, they all started talking aloud to each other again. I immediately turned around, walked back inside the cafe and they immediately kept quiet, looking at each other, looking like they're nervous that they got caught gossiping. I went to the male that had been serving me, and asked how much the scones are. He said that they don't have take-away containers for the scones, that they're only for sit-in customers. He apologised for that they couldn't sell me the scones as a take-away. I hate to make this about race but I think the staff in that cafe, particularly the females, at the Woolworths in The Square at Farramere don't like serving black ladies. I always feel disdained when I am at that cafe. It's hurtful and upsetting.
0 replies
9 months ago
ABSA Bank gross service
A debit order was rejected from account even though there was sufficient funds in the account. I called the Absa call centre, was asked security questions and then asked to wait. I waited for about 15 minutes and then the call was cut. I redialed, explained my issue again, asked security questions and then asked to wait. I asked the lady for how long I will have to wait because I had called just before this call and was asked to wait then the call was cut after about 15 minutes. She assured me that I will not wait for long and if the call cuts, she will call back. She then put me on hold, I waited for another 15 minutes and then the called just got transferred to the complaints department. At the complaints department I repeated my story of a debit order that was rejected even though I had sufficient funds on the day the debit order was returned. She asked for the day on which the debit order was made and returned, I gave her the details, she then went silent, I asked whether she was still on the line, received no response. I waited for a minute or so with no response and decided to cut the call. Mind you I spent about 30 minutes on hold overall, using my airtime. Not only have I been inconvenienced by Absa, they've risked my credit profile being *****ed on ITC and not provided assistance when I call.
53 replies
25 months ago
Missing order
Wow! I ordered 4 wings at the Burger King by East Rand Mall in Boksburg. I was given 3 and a third of a drum stick, with a further still on it at that!
0 replies
27 months ago
ABSA Bank Disputes
I made a payment for accommodation through Booking.com on 27 January 2024. On 30 January I received notification from the Booking.com app that I should make the payment. I went onto my ABSA bank app to pull proof of the payment that I had made on 27 January, but there was no trace of the payment on my transactions list. It had appeared as uncleared on the day of the payment (27 Jan), but now it had disappeared from my transactions list. I could not prove that I had made the payment. So I made another payment, given that there was no trace of the first payment. On the day of the second payment 30 January, the payment went off my back account. I called ABSA to confirm that I had not made a double-payment. I explained to the consultant on the phone that there was no trace on my bank account of the payment I had made on 27 January. The consultant stated that the first payment is still being cleared, that it would appear back onto my transactions list before the end of the day. He recommended that I email authorisations@absa.co.za to ask them not release the second payment, because it had still not been cleared. I emailed authorisations@absa.co.za, explaining my issue regarding the double payment, that I had paid twice because there was no trace of the first payment, there was no proof of the first payment. A consultant emailed me back, effectively stating that the second payment would be cleared, that it would have no effect on my bank account. However, on 02 February, the second payment left my bank account. When I emailed ABSA to inform them and to request for a refund, as they had said that the second payment would have no effect on my account, I received a response stating that "There is no pending authorisation on the account for the amount". I phoned ABSA and the consultant over the phone confirmed that she can see the 2 payments and the dates of the payments in the detail of my account. She recommend that I email Absa Debit Card Disputes about the matter. Yesterday afternoon I emailed Absa Debit Card Disputes. The response I have received is merely confirmation of that my email has been received, and a reference number for my query. I am still waiting for the matter to be resolved! My grievance is that had they not removed a transaction from my transactions list, all of this would not have been necessary. Also, they communicated one thing, that my account would not be affected, and did another, cleared a double-payment off my account. Still awaiting a proper response from the Absa Debit Card Disputes team.
58 replies
30 months ago
RUDE driver, choose them carefully
Hello, I just had the worst experience with a driver. He was supposed to deliver a parcel that I'd ordered online. He called me to say that I should have someone wait outside for him because he is on his way, I told him that he may knock on the door when he arrives there is someone at home. He insisted that someone wait outside for him, I asked him whether he had a problem with delivering the parcel at the door and he dropped the phone. I called him back, he said that he's at a bottle store (a few houses away from my house) he can't find my address. I tried to direct him to my house from where he was, he was very impatient and rude, saying that someone should stand outside the house for him, he dropped the phone. I called him back, informing him that someone is now standing at the gate, with the gate wide open. He rudely responded, saying how will he see an open gate. When I tried to talk he shouted and said I should listen to him. I found that to be very rude and told him to also listen for my directions. He said that he's doing me a favor by delivering the parcel, he's just going to leave. Then he dropped the phone, again. I tried to call him again, but he would no longer take my calls. Mind you each time he had dropped the phone I called him back, this time I wanted to get his name so I could report him. That driver is incredibly rude, so much that I regret having ordered with Makro.
262 replies
48 months ago
Ses'fikile Square Debonairs
Earlier this afternoon I was at the Debonairs at Ses'fikile Square in Daveyton. I waited for quite a while for my order to be attended, even though only one person was ahead of me. While paying with the speedpoint, they said that the network is problematic. I had to cancel my order and leave the store with because the speedpoint was not working. This Debonairs branch has always had some issues, haven't been there for years as the last time I was there I received poor service. I regret returning today and will probably never go back.
0 replies
64 months ago
Useless contract application
On 18 December I went to the Telkom branch at Lakeside Mall and applied for an adsl contract. After furnishing copies of my id, bank statement and payslips, and filling out some forms, I was told that the installation would be done within 7 days. Towards the end of December I phoned to ask when the installation would be made, but the phone was engaged all day, the following day I had the same experience. At the beginning of January 2021 my mom went to the branch to follow up, she was told at the door that the installers are still on holiday and would resume work on 10 January. Today (12 January) I went to the branch to follow up and was told that the application had actually not been processed. I was required to fill out the forms from scratch and to submit a copy of my bank statement again. This is very upsetting as the documents which I had initially submitted at the beginning are no longer useful. What happened to those documents and the forms that I had filled out with my very personal information? I feel very disrespected and even violated because of the personal, sensitive information that I had submitted for nothing. Over and above that it actually costs money to get a stamped bank statement. On my way out I saw the lady who had taken my application and my other personal details but earlier when I had asked where she was I was told that she's off work. So Telkom personnel can just ***** up applications and expect clients and potential clients pay for that?
0 replies
65 months ago
Dstv Catchup not up to date
How come Dstv does not show all episodes for some programmes on Catchup? For some soaps for example it skips some days. Some programmes are no longer updated on catch up. I'm on the Compact Plus plan.
112 replies
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1 (6.25%)
4 Star
0 (0%)
3 Star
1 (6.25%)
2 Star
7 (43.75%)
1 Star
7 (43.75%)