SH
Steven H
Active since Dec 2017
8
Reviews
0
Industries
Reviews
8 reviews10 months ago
Great platform!!
I received many quotes for the transport of my boat from CPT to JHB. The transported I selected gave me a very good deal and the boat arrive in good condition. The Wise Move platform is very easy to use and tracks the quote to deliver process all the way.
0 replies
17 months ago
No access to virtual doctor consultations
Discovery Health advertises that you can have access to a doctor virtually under their plans. I have been trying to access these doctors on their platform for three days now and I have been unable to connect. Its false advertising.
112 replies
41 months ago
Promises not kept
I used ROC Aluminium to service two sliding doors and replace three panes of glass. Once the work was done the team failed to check in with on whether I was happy with the work. I wanted some work done which we had agreed in discussions, but they failed to do this and wanted to charge me a call out fee to do the work. My recommendation is to steer clear.
0 replies
45 months ago
Bad experience with Drip Dry Prumbing
Drip Dry plumbing attended to a blocked drain at my premise. They quoted a R825 call out fee and R550 for each hour of labour after that. Firstly, they were fully aware it was a residential home they were quoting for and deceitfully hid the extra VAT cost from us. Secondly, they went ahead and did the work, didnt bother to advise us of the extra work they needed to do and quote accordingly. Rather, they left the premises and sent us a bill of R3,920. We do not recommend the use of Drip Dry Plumbing, they are deceitful and will try make a quick buck off your unfortunate position.
0 replies
58 months ago
Stay clear of Home-Connect
Internet has been dropping every 10 minutes for over a month. Getting Home-Connect to fix the problem over the last month has been extremely frustrating and still the problems persist. The support guys wont help you unless you speak to the person that first helped you. They advise that the person that helped you will call you back, but they never do.
106 replies
80 months ago
Very slow service
My Toyota Runx was booked in with a minor damage on the back bumper on 11 September 2019 at Auto Magic Linbro Park. The estimated completion date given by Auto Magic was 30 September 2019. I initially thought to myself that this was a long time, but the insurance company had chosen Auto magic and there was nothing I could do. On the 30th of September the company informs me that they are awaiting delivery of the bumper from Toyota. On 2 October the call me to tell me they have no idea when the bumper will arrive. No I sit with no car and no idea when I will get my car back.
105 replies
80 months ago
Rubico Monocoat Oil Plus 2C poor quality product
We used the Rubico Monocoat Oil Plus 2C on a new Engineered Wood floor that we had installed in our home. Our installer applied the oil on the floor following the manufacturers recommendations. The finish following the coating was patchy and dull in color. We had the installer sand down the floor again and reapply the oil. The result was the same. We had a representative of Rubico Monocoat Africa (Innocent) come out to our home to view the floor. He was happy with how the oil was applied and said that the the finish was as they expect. I can only conclude then that the Rubico Monocoat Oil Plus 2C is a poor quality product which I would recommend people stay away from.
0 replies
102 months ago
Poor customer service and processes
I admitted my 14 month old baby to Sandton Medi Clinic on 1 December 2017. On Saturday and Sunday I was in and out of the hospital going to run errands and returning to be with my child. I asked the parking officer if I could get a day pass somehow. They insisted this was not possible and I had ended up paying over R48 in parking fees over those two days. It was somewhat irritating, but I guess a policy is a policy. But, this morning (Monday, 4 Dec, 07:55 am), I came into the hospital to drop a tooth brush off for my wife and then had to rush off to work. When I arrived at the parking entrance, the ticket machine wasn't working. The attendant gave me a ticket with a time manually written on it. I disputed the time she had written on it, as it was not inline with my GPS connected watch which is automatically updated to GPS time. The attendant said it didn't matter as she was using her time and that when I exited she would refer to the time on her system. I wasn't trying to be difficult, I just knew that I needed the 20 minutes to run in and out of the hospital. The time manually written on the ticket was 07:52, I made a mental note that the time on my watch was 07:55. I had to rush away from my wife and child to make the parking deadline. When I arrived at the boom (08:13 am - On my watch), the same attendant asked me to wait as she needed to assist people entering the parking with manual tickets as the system was still not working. She came back and took my ticket at 08:14 (on my watch). She said to say I needed to pay R6. Firstly, I was not there for more than 20 minutes, even on her time. Secondly, she made me wait whilst she assisted other customers due to the fact that your systems weren't working. The R6 is not the matter here (Even though I have already forked out R48 for parking). Its the principle and arrogant attitude of the attendant. I called for the manager and had to have a long fight with the manager to be let out. If your systems aren't working and you implement a manual system, don't make your customers pay for it. I suspect, the attendants are being rewarded in some manner for making people pay when they are not required. Or, if a manual system is in place, there is no way for management to track cars in and out and so, the attendant could be taking the money for themselves. Please can I ask that this is investigated and I receive a report back. I will be issuing a complaint on Hello Peter, various social media platforms and other customer service monitoring platforms. I am happy to remove the complaint and issue a response if I receive a satisfactory response from yourselves.
0 replies
Review Distribution
5 Star
1 (12.5%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
1 (12.5%)
1 Star
6 (75%)