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Unhappy S
Active since Dec 2017
31
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Reviews
31 reviews1 month ago
******* of unsuspecting clients
I signed a data contract in November 2025 for the amount of R319. I have been paying this amount since, and suddenly my charge was R345.66 in March 2026. The reason I downgraded my contract to a cheaper one was affordability reasons - only to be "upgraded" without my consent few months later. When I called to cancel this contract they want to charge me cancellation fee but they are the reason I am cancelling due to the above reasons.
53 replies
3 months ago
Client service rep unprofessional and condescending
Nedbank branch Mall of Africa. I came in to inquire about my investment account closed without my approval. The client service rep at the door spoke over me, and told me to listen to him - when I’m the one with an issue and requires a service. I believe he was the one who needed to listen to me and I explain my issue. Anywho, I explained that I was not given the information that I needed to fund the investment same that and I only deposited 24hrs later. I also don’t understand why he blamed the branch where I opened the account instead of helping. The guy is black, wearing glasses. I came to the branch 17 Jan 2026 @ 09:50
0 replies
3 months ago
Unprofessional customer service
Customer service rep at the door does not listen to customers
0 replies
9 months ago
Pathetic service and unprofessional staff
I am appalled by the pathetic service I received at Midrand Boulders branch. After countless of calls with customer service I made time to go to the branch hoping to get help. I opened a TFSA for a minor and deposited R36k same day I opened for me. R72k was deducted from my bank and proof of transaction sent from Old Mutual. I have correspondence from Old Mutual with minor’s account details - which strangely doesn’t reflect under my profile. At the branch the guy called Smangaliso Zulu. Was very unprofessional and condescending. He was helping 2 people at a time. Having asked where my child’s account and where the R36k is he said I could be skammed, and why would I be stupid to open an account online or via telephone without asking me how this was done. He also gave me attitude not wanting to assist and distancing himself from the employer. I was dumbstruck because he is in the brach, wearing a name tag, working on their system but doesn’t want to help the client. I felt helpless because he couldn’t find my son’s account on their system - after I showed him proof of emails and documents from Old Mutual. Half of the R72k is missing (my TFSA reflect on my profile with R36k) and he said he can’t help me further as he also doesn’t know what is happening. He told me I should come back to the brand after 10 days - maybe by then he will have fixed his attitude and will be in the mood to assist.
53 replies
10 months ago
Promise not kept. Waste of my day during open day!
I’m extremely disappointed in the school I liked at first glance. My son took an assessment on open day (24 May 2025) and we were promised feedback in 3 business days. It’s the third week now and no feedback in my inbox. If they flop on giving feedback to prospective learners - I don’t know how much grief they give to current parents. This experience left a bad taste in my mouth and I don’t know if I wanna enrol my son here. What was the point selling your school and disappointing us on the first experience?
53 replies
21 months ago
Useless receptionist
The receptionist (Palesa) does not know customer service. She reasons with customers and does not listen. She failed to link me with the store manager, instead she insist to transfer me to departments I have no business talking to. She told me that the general manager is new and she won't be able to assist. How does she know what managers know....? Useless I tell you
0 replies
21 months ago
Annoying harassment from Jobleads
Jobleads is a ****. They will bombard you with useless emails and harass you even after you unsubscribed. I don't know if they ignore your unsubscribe request or they email you from different addresses but they will annoy the living hell out of you. Don't share any information with this company.
0 replies
27 months ago
Excellent Service from Ooba Home loans
I received excellent service from Ooba Home Loans. My consultant was Rose Richards. I am so impressed with her customer service. I received regular updates and advice where I lacked information. The process was seamless and quick. I would definitely recommend this company
58 replies
27 months ago
So much for public service
I came to Saps Olivan last night looking to be escorted. I was looked dead in the eye and told that there's no van available. And then they proceeded to jump in 2 police branded vans and overloading them and left to be delivered home as they changed shifts. I sat at the police station until I just left without help
0 replies
28 months ago
Unreachable, unhelpful bunch
To say I'm frustrated would be an understatement. These people took 2 months to draft a letter to send to the third part (still not sure if the letter was sent). After countless emails and call checking the progress, 6 weeks later they sent me the draft to review before sending to the third party. The grammar was terrible. I had to amend to make info understandable, and share with them. I never heard from them after that. I don't know if the letter was sent or what's happening. I followed up couple of times but was pointless because you never have direct line of the person you're dealing with. Useless company and a complete waste of money! Oh, pray you don't have to deal with Abigail 🥴
58 replies
Review Distribution
5 Star
2 (6.451612903225806%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
29 (93.54838709677419%)