BL
Benjamin L
Active since Dec 2017
16
Reviews
0
Industries
Reviews
16 reviews3 months ago
Aweful claims process, completely confined by business.
It took well over 2 months to process my claim... After I decided to not follow up with my last claim and let the process take it's due course, the company absolutely exploited my consideration, even deleting my last review about the process. I highly recommend another insurance provider - they have absolutely no incentive or plan to process your claim - relishing in their extreme prejudice and contempt.
56 replies
5 months ago
Lackluster service from a Mpho Ramatlo!
After an awful accident, a quantum transporting school children speeding on the wrong side of the road, i was tasked to get all the information from he hostile transport owner (after finding my own way home). I found out more information that outsurance even attempted to, and they didn't follow up on it at all. They left the panelbeaters to take over 2 months to repair the vehicle - condoning their low priority for my repairs. It happened in January,it is November with absolutely no update or follow up on getting my extremely steep excess back from the culprits of the accident.
371 replies
18 months ago
been a breeze onboarding, and the customer-care was quite prompt to respond (thanks Glenda!)
been a breeze onboarding, and the customer-care was quite prompt to respond (thanks Glenda!). really been a pleasant experience so far…
53 replies
26 months ago
Apparently good, but dissapointed me on the 14th xem...
Usually a great service from what I hear, but let me down on the 14th - and got me into so much trouble
0 replies
28 months ago
They've ****** my money and couldn't care less
I've been trying to get a missing item from my last order deliver (MAK5676716). The driver gets here with 2/3 of my parcels, makes a lackluster attempt to follow up on the matter and delicates it to me. I have spent hundreds on airtime calling in their contact center for the issue to get escalated and completely disregarded 2 days later. This has been happening for 2 whole weeks. I am deeply disappointed at this ridiculous loop they have me going around all due to the incompetence or the courier.
645 replies
29 months ago
I regret my uberone subscription.
i am disappointed in what this has become. I subscribed to uberone with the best of expectations, but what the app has become is disappointing. From condoning courier callous contempt to now outright *****ing my money: the app now cancels my order, doesn't list them so i cant enquire abour it and doesn't refund my purchase. Effectively *****ing my money
0 replies
30 months ago
they have ****** my money, and do not want to change my credit status
im in the dark about the whole process, and despite me handling ally accounts myself they have not released me from this ridiculous credit status.
0 replies
30 months ago
customer service is terrible
theyre customer service is just *******. good luck getting support from this sorry bunch after sales has promised you the moon and the stars
1733 replies
32 months ago
it a ****, unfortunately
have been waiting for months now for my cushions to get delivered
0 replies
32 months ago
its a ****
I;ve been waiting for months now for those cushions to get delivered. they don't answer to emails or anything
0 replies
Review Distribution
5 Star
1 (6.25%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
15 (93.75%)