SB
Shoneez B
Active since Dec 2017
7
Reviews
0
Industries
Reviews
7 reviews6 months ago
Extremely Terrible service
Around the 13th of August a consultant from vodacom called me to upgrade my line. After 30 minutes on a call I told him not to make any changes and leave my contract as is. He then called the account holder and upgraded the line which was done incorrectly and now the monthly payment is more then double on 2 x lines . She has been in communication for the past 2 months back and forth on calls and emails trying to cancel this upgrade on 2 numbers and revert back to the way it was and get a refund since this is not what she requested to date no one has given her the refund or rectified the contract. There is no manager to speak to when she calls and no escalation email address either. This is totally unacceptable service and needs to be resolved with a refund and contracts reverting back to what they were before the consultant made this incorrect changes!!!!!!
230 replies
6 months ago
Pathetic Service
In August 2025 my vehicle was ****** and subsequently recovered. The device was retried however it was damaged. Later consultants at car track advise since the car was ******, they will transfer the unit to another vehicle to my knowledge this was done and i should no longer be paying for the ****** car. They did not mention to me that I will need to pay an amount for the unit to be removed and now I am still being billed for the ****** vehicle and the new vehicle which should not be the case. I have spoken to numerous people and none of them are able to resolve this. This service is extremely pathetic as a customer it is not my responsibility to provide proof or resolve any issues car track needs to do this.
106 replies
6 months ago
RAM Drivers Physically harming driver after an accident
At around 8:40 on 13.10.2025 driver was involved in an accident with a ram vehicle in the croesus area which was caused due to bad driving by ram vans . There was more than one ram vehicle the other vans stopped, and drivers all jumped out pointing guns at my driver and proceeded to dragging him on the floor and causing physical harm to him. They attempted deleting pictures from his phone reflecting the accidnet and images of vehicles and driver .This accident needs to be investigated and drivers to be dealt with accordingly.
53 replies
37 months ago
Jacey went out of his way to help us with the best deal available
Jacey went out of his way to help us with the best deal available. We appreciate all your help and looking forward to future business 😀
53 replies
42 months ago
National Security & Fire dissatisfaction
I have been struggling with national security from the time that they bought Apcan over ! My alarm responses are attended to hours later which is of no point since there could have been an emergency in that time . I've been calling their offices on numerous occasions and to no avail On 13.09.2022 i called and spoke to a lady i did not get her name she then confirmed that my contract will be ending 09.2022 - The call was dropped without allowing me to continue since she never returned to call I then proceeded to send an email on 27.09.2022 requesting for cancellation due to above information as well as total dissatisfaction with the service provided . To date I have not received a response to my email or any source of feedback ! Absolutely terrible service
0 replies
76 months ago
pathetic service !
On 01.10.2019 I upgraded my contract with telkom telephonically the consultant advised me that there is no copy of contract only the call . Now when i try retrieving the call I am unable to do so I recieve less data each month than what I am paying for when i call the offices i am transferred from pillar to post and each time no one is able to assist No one is able to fix the issue yet i must pay every month for something i am not recieving the benefits of When i ask how much is it to cancel this contract due to incorrectness i am told about penalties and and how can i 1st pay for something that is incorrect and 2ndly be charged penalties to cancel should the correct upgrade have been done there would have been no issues called today 08.01.2020 at 1:10 PM and spoke to precious on 081 180 who could not assist me and wasted my time for 22 minutes -who told me to go to a store since the call center cannot help me I am extremely frustrated since no one is able to assist me and i am told to go to a store when my upgrade was done telephonically - I am not prepared to continue paying for this every month since i am not getting what i requested which should be 80GB an d not 20GB of data a month this contract must be cancelled since it was done incorrectly and should not be my responsibility to pay for penalties
0 replies
101 months ago
Pathetic service
On 26 December I went to capital fashion at Westwood mall Durban. I am from Johannesburg and received a gift from this store which was the incorrect size. When going to the shop the sales lady at the till told me I need the slip of which I did not have nor the person who bought the gift. Upon asking she showed me a page on the desk that shows the requirements for exchange and that all need to be met (this is not indicated on page) The very rude staff member then told me that I need to speak to the person that I bought the shoe from whom I of course didn't know I was told I can only change shoe for same shoe and there was no sizes she then said there is only one size assuming that it was not the size I needed and a size she just guessed. The rafter advise done I me I was rude to her. And blatantly rolled her eyes at me and ignored me I requested to speak to manager as she was terribly rude. No manager was there and she wasn't able to give me contact details. And yet still continued to be rude and roll eyes and ignore me. Upon asking her on numerous occasions to bring me the shoe that they did have in the size now 6 Fter she had said they ONLY had a 5 she eventually brought it and once again told me not be rude. I asked for her name and she refused to give me her name her colleague also Refused and told me that she had said she shouldn't give her name. The size she gave would be of no use to me so I went back and got the shoe that I was actually taking to exchange This is terrible service and not how anyone should be treated
0 replies
Review Distribution
5 Star
1 (14.285714285714286%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
6 (85.71428571428571%)