Active since Jan 2018
I trust you are blessed. It has been a week but I still can not get the great treatment, because the word service does not serve our experience there. We were asked to wait and it was not even a long wait, when we got there. Genius was our waiter (for our second visit there) , and treated us three primary school friends, like his personal visitors to his own establishment. Even the manager was accommodating when I wanted to swop the carafe for a bottle Chardonay, instead. And I was the only drinker (ashamed admitting) Thank you once again for such great service. And always feeling welcomed at all the Ocean Baskets the 3 of us visit on a once a month basis. God bless your business Blessed Regards Joanne
I just want to take a moment to thank Flysafair, for taking me to Lanseria and bringing me back safely to Cape Town. And an extra special thank you for a smooth take off by Yolandi, the pilot. The landing was a bit sudden, but I'm sure Yolandi will get it smooth with practice. And a special thank you for their tone of speaking they surely calmed my nerves.
Good day to you the reader I have bought fish and chips here before… and the chips is always great. Yesterday, 03/12/24, just after work, I picked the North Star fisheries in Stelmark Centre to buy my calamari. Keep in mind I have Nacional Fisheries, in Simonsrust centre, just opposite where I stay, but decided to give North star a chance. After I placed my order, and they ONLY take cash, paid for the R100 calamari, I asked for sauce. The person who only works with the till, said if I put the sauce over my calamari, its free but if I take it in a tub, its R5 and I paid. I asked for Tartar sauce, and he said secret sauce is nice and I insisted on Tartar sauce. To which he says they do not have. He then poured the sauce in a container; sauce of HIS choice and I said no thank you I do not want that sauce and asked for BBQ. He was upset because it was in a container now and said to me what must he now do with the secret sauce. Another lady I know walks in the shop and asked how the calamari taste to which I said, I am taking a chance today as this is what I really felt like. She also decided to take calamari. I think because I made too much “ noise “ about the sauce, when the one who cooked it , brought it to the front to dish in a container for me. The cash register person spoke in their vernacular to the one who cooked it. He dished for me and another assistant was dishing my acquaintances’ calamari in a container. Due to the calamari being too hot to put into container directly it was splattered in the display in front of us to see. So… just after the cashier person spoke in their vernacular, my server was making sure I see he is dishing me less than what is being dished for my acquaintance I persuade to also buy. Today I am glad she got more as it was SO overcooked, and the rind was horrible. ¾ landed in the bin. And when I asked her, she was not impressed either. And nor was her dad whom she shared it with. My question remains, how can the visitors treat the locals like visitors, yet my hard-earned cash is welcome.
About a month ago, I ordered an uber to pick me up in Eersteriver after I went to do my hair that side. The uber stopped a good few meters away and saw me and my friend standing outside her gate. The driver expected me to walk down to him. After a little while we decided to go back inside and cancel to which I paid a R16 cancelation fee. Then we requested another uber , the same driver accepted , and left without me. A total of R130 + was deducted. Twice. And I find it difficult to get in contact with uber. I am still.usinv uber but I have not forgotten about my money being taken and I got no service. Maybe some Uber important will read me here and make contact. Hopeful.
Just started with buying a Cloud Nine and other bedding accessories. Jan was so patient with me as I did all online. Thank you Jan for your time and prompt response. Stay blessed and keep on being a blessing. Joanne
I have moved to Strand about two years ago, and Shoprite became my main place to get essentials daily, weekly or monthly. The one lady who is the frontline manager there, Cathy, was since day one so helpful, so willing and able to assist with anything i needed, She always goes the extra mile. If more people had her way of handling things, supermarkets would be a joy to go to. From the simplest basket always in place ... to helping a customer getting electricity only and not to stand in the longest of ques there, because it can get extremely busy in Shoprite Broadway. To have her there is a great #WIN for their shop. With the protest, they were so ready and pre equipped for in case something happens... I just needed to tell someone about this lady and her special attention to detail. God bless her. ps. However, a small concern is when the ladies at the tills, speak to each other in their own language as if the customer in front of them does not exist. and that is about the only thing i would change if it was my shop.
After my coupon system #WIN from mr D, i was too happy due to little food in the fridge, covid and its extra expenses due to no transport, i was really ecstatic about mr. D, picking me as a winner on their twitter app. I made the mistake of ordering from Oceana Strand. The prawns were extremely overcooked. and some were even just empty shells. I guess it could maybe be because i didnt pay with actual cash, i got horrible service. I tried letting them know but there was only very small field of where one could let them know of their mishap. Until today, i have not heard from them and this was a month ago, to precise. Thank you once again mr. D for letting me #WIN for the first time in my life. And shame on you Oceana for not even taking a minute to get back to me, even after i left contact details for you. And a great thank you to hellopeter for allowing the unsatisfied, to have a space to air after being treated with less respect. Blessed Regards, Joanne ps. i wish i could let them know via email, they do not have an email address available. Only a phone number: 021 853 6863
I HATE! HATE! HATE! TELKOM!
Vuyisani Xalisile was efficient and prompt with my queries. Keep it up Vuyisani. Much appreciated.
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