DR
Deon R
Active since Jan 2018
9
Reviews
0
Industries
Reviews
9 reviews76 months ago
Pathetic Service
For more than a year Sage is not correcting the fees payable on Sage One for my company. From R44 to a hilarious R220. I have made so many calls and e mails. As a fact my account is in credit by +- R4000.00. I am going to cancel you the moment the account is sorted out and do salaries manual with SARS guidelines.
56 replies
90 months ago
U Count rewards
Dear all. How disappointing is your U count rewards for business. Why have you initiate something you cannot handle. For months I am trying to get the U count for business but with no luck. Your staff must rely " take a break and take in fresh air" when they deal with your customers. Yes I am your customer, one of thousands that make your bank rich. Do you have the guts to sort me out with this problem. Kindest regards. Deon
315 replies
92 months ago
Serious bad Service
Kuehne + Nagel (Pty) Ltd I have called. Phone was answered, hold on and had to listen to the most weird music played while I had to hold on. Phone went off. Your service level to our business is in a mess. This is serious because we are going to fire you. Please contact us ********** . Deon Roets
0 replies
97 months ago
All I want is a statement
Still no statement received. This is a disgrace.
53 replies
97 months ago
Poorest of all banks
Absa. Waiting for a statement more than a year. What is your comment on this?
53 replies
97 months ago
Absa not responding. A poor automatic reply worth nothing
I am refusing to pay my account with Absa. You can fly to hell and back. All I want is a statement to see what my balance is. So this will be my last request. The payment will be withheld until I receive a statement. I am gatvol now???????????
53 replies
97 months ago
Worried Customer
Dear all Mrs Elizabeth Roetz (86 years of age) was admitted to the Uion Hospital Monday due to. On Sunday she had a black out due to blood presure problems. Blood presure was test was done on Sunday and Monday morning and the readings was given to casualties. +- 153/150 and then +-70/71 My mom was admitted after the dr exzamened her. No feed back to me no questions to me nothing. (waited 4-5 hrs in casualties)I am stuck in the dark here. To date no one has told us what the problem is. I am her son and taking care of her and I am intilled to get a well informed informatio from the Dr, the Hospital etc. The charges is not my problem but the service for the charges is a huge problem specialy when the hospital assumes it got a open book to incure and no information revealed. This morning again I visited my mom and asked at the ward counter for a update. Extremely poor attention. Extremely poor information. Please Union. You can do better. If you come to my business that is not the treatment you expect to get. Please do not reply with ansers that is general to complaints but address this one. As you can see I have coppied her medical fund report in here. The bottom line report Insufficient clinical information. Notification of Declined Benefits Patient name: MRS ELIZABETH ROETZ Member number / Dependant code: ********** 19/00 Scheme and Option: GEMS, EMERALD Reference number: GEM ********** 9 Reason for admission: URINARY TRACT INFECTION, SITE NOT SPECIF Treating provider: DR A (ANDREAS) STAVRIDES Place of treatment: UNION HOSPITAL Admission date: 23/04/2018 Code Outcome Description N39.0 ICD Decline URINARY TRACT INFECTION, SITE NOT SPECIF R51 ICD HEADACHE Declined Reason Decline: Insufficient clinical information Disclaimer: I have phoned in 2 times and a case manager would only be available after 2 o clock. I am scared to call due to I think the answer will be sorry I do not know. Speak to the Dr. I cannot find him etc. Very very dissapointed customer Deon Roets Mrs E Roetz son
0 replies
98 months ago
High risk for accident due to Outsurance incapability to fix windscreen claim.
Very bad telephone connection on their side. Two weeks ago Outsurance authorise a winscreen replacement on my BMW 20i. It was replaced by Glasfit. After a week there was a rain storm and I realised that the wipers did not came on. Outsurance was contacted. No response from them. I replied with a bad review. The person that was assigned to answer the review spoke to my secratary and not to me. He was wordplaying with her. (not good). He said that he will contact Glasfit to have the problem rectified. Nothing happened. Taday I made calls to Outsurance. I spoke to 6 persons and no one could help me. It is a phone problem on your side. The fact is i was put through to 6 persons. Outsurance get your ducs in a row and sort this windscreen problem urgent. Driving without the wipers on auto is a high risk for me because I am used to the luxury that is now not working.
105 replies
100 months ago
Statement
I have contact the call centre to send me a statement. They said they do not send statements. Absa claim I owe them money which I will pay if they can send me a statement. My request keeps falling onto deaf ears. They treatened my credit ratings will be affected due to their incompetence. Absa get your act together and send the statement. I want to pay my account?????????????????
264 replies
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1 Star
9 (100%)