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Alicia D
Active since Jan 2018
7
Reviews
0
Industries
Reviews
7 reviews18 months ago
Excellent service!
Having been struggling to register my package for a few weeks now as the access code was a problem. It wasn't an urgency so I just kept on trying when ever I could. Eventually sent an email today and received a call from Simphiwe Lelope, who was very, very helpful and guided me though my re-registration. I always get nervous when doing things that I don't really know how to do it, but thanks to her it was done in no time. Thank you Simphiwe, you were just great.
53 replies
19 months ago
Bad after service from insurance department of Fruit and Veg
The insurance department at Fruit and Veg does not deserve the 1 star that I was forced to give... We went shopping at the Vredenburg store in 2022 and something went wrong with their donut frier and the hot oil splashed onto my husbands neck and back. Luckily is did not go my 2 year old grand daughter who with him. On speaking to the managers he were aassured that a protection would be put up in front of the donut machine to prevent it happening again, which todate has not been done, so it could happen again to anyone. He was told by 1 of the managers to go and buy Burnshield and also get a quote for his new shirt from Woolworths and it would be submitted to the insurance department and he would be reimbursed. The manager submitted all documentation to their insurance department and they then sent an email offering my husbands R400.00 and not to go to the media with the story. He rejected it because his shirt costed more than R400.00 and they were advised of this. Todate, almost 2 years later we have received absolutely no further feedback from the insurance department.
53 replies
24 months ago
😔Disappointed with bad service😞
Don't deserve the 1 star that I was forced to give. I have bought many times from them and never had a problem, BUT my daughter bought me a watch for Christmas and on opening the watch 1 of the buttons was broken. The watch was returned in January and after my daughter contacted them many times via WhatsApp and a replacement watch was never sent, she even asked for a manager to call her, which they never did. Eventually a new watch arrived and as I live outside of Cape Town I recently opened the watch only to discover that it does not charge. Very disappointed with this as now my daughter feels that she does not want to contact them after all the hassles that she went through by virtually having to beg for a replacement watch.
53 replies
24 months ago
Cancelation of subscription
Been with IPS for years and now need to cancel with them as I I am now on pension and have moved from my previous home address. I have sent 5 emails since January cancelling my subscription and yet they keep deducting money from my account. Never recomend them to anyone...
265 replies
27 months ago
Bad After Service!!!!!!
They actually do not even deserve the 1 star that I was forced to give them!!! Have been trying to get through to spares since last week but no-one answers the phone. Have even tried the switchboard and only once did the receptionist answer the phone and put the call through - which still remained unanswered! For a big well known brand this is utterly unprofessional....
651 replies
73 months ago
Woolworths Meadowridge
Very disappointed as I went to the store in Meadowridge, Cape Town at 4.54 and was told that the store was closed. I work for an essential services company and that was my first change to get to the shop for a few things and also to make a payment. The manager was going to fetch a telephone no for us so that we could lodge a complaint but he just didn't bother to come out again with the no. I will never in my life go back to this store again... Very, very, very disappointed with them!
0 replies
100 months ago
Installation problems
In October last year I did the price lock deal with DSTV from the PVR to the Explorer. On 22 October Skye TV came an we did our installation. 2 Installers arrived and the 1 who seemed to be in charge explained that he can only connect 1 TV to the Explorer which was understood. He said that if we wanted more TV's connected we would have to pay for it. We didn't want it as all they needed to do was to install the Explorer as we had previously had our PVR connected to another smaller decoder in our bedroom. We even showed the 2nd installer the decoder we had as we were paying DSTV for the xtra view and he said our system would work once the Explorer was installed and then re-connected correctly for which we had someone who did our previous connections. When the installation was completed we asked the 1st installer that if we connect the Explorer to the splitter if it would work he said "yes, if you can find the connections" and never thought anything further about it. Before they left the 2nd installer gave my husband his telephone no and said that he can call him if we wanted him to connect our Explorer to our bedroom TV. After they left we called our person to come and connect our bedroom TV and he was horrified to find that Skye TV had brazenly cut down all our cables deliberately. Obviously the installers were out to make xtra money by giving us his telephone number so he would have charged us for all the new cabling that we had put up a couple of months before that. I sent an email to them on Monday 24 October and called on 26th October as I had received no acknowledgement from them and they claimed that the never received it. I hit re-send and it went through. Fatima said that she would get someone to contact me. They did (I forgot his name), but I was out of town at the time and he said that he would contact me the following week. He called and arranged to come and see me, after he never pitched up I sent him a message to say that I was still waiting. He then said that he forgot and would arrange for someone to come and see me, well I am now fed up with waiting...
0 replies
Review Distribution
5 Star
1 (14.285714285714286%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
6 (85.71428571428571%)