BS
Brent S
Active since Feb 2018
6
Reviews
0
Industries
Reviews
6 reviews30 months ago
Bad service
I requested for a cancellation of the account as I don't use it and requested that they refunded me. Nobody even cares to get back to their client. I work in the service industry and that is completely unacceptable.
0 replies
57 months ago
Bad service
My wife ordered a pizza at 18:45 today and it was not delivered, when we tried calling the call centre. The lady told her to calm her horses and transferred her 4 time to a store that refused to answer their phone. This is disgusting service in a time when service is key. The store in question is Debonairs Westgate Mall.
0 replies
60 months ago
Annoyed client
I purchased a Smok Rigel and Juice from TVJB Ottery. I did not receive an invoice nor my points for the sale. When I emailed them, they said they would send me the invoice and make sure I would receive my points. It has been three weeks and still nothing. Why is it so easy for companies to take your money but the after sales suck. Apparently the kiosk was new and their systems were not yet setup, hence no invoice for my purchase.
0 replies
67 months ago
Unpleasant experience
I applied for an account via my phone. I got a message sayin that I was approved and that I would need to go instore to sign the pre-agreement. I went to the store with my daughter to get something for her birthday and was turned away because my ID was a bit damaged. The was no tampering on it as the coat of arms was unbroken. I had to tell my daughter that we could not get her anything there and went to woolworths instead.
53 replies
68 months ago
Blocked Ports - ISP-207327
I have been liaising with someone on the facebook chat regarding my mitchells fibre connection. I am very displeased by the lack of transparency by the company. As we all know, Mitchells Plain is not one of the safest areas in Cape town. Thus the reason I have a camera system setup to monitor online which I currently have no access to. I also use my own voip service and I am unable to use it due to the router being blocked. I am a Father and a husband and I need to ensure that my family is safe, how am I supposed to do this when I cannot access the tools to monitor and keep them safe? I feel this is unlawful and wrong, there is no mention of ports being blocked on your router anywhere when you sign up. I feel that clients should have access to their router should they require it. I do understand why you block the ports but clients should have the option to unblock it on request as this is a reasonable request. I cannot afford to purchase and run extra equipment for something that can be done on the existing unit. I Mailed them a week ago and was not contacted by anyone.
0 replies
99 months ago
Unauthorised port
Hi, my number was stolen and ported to the MTN network. I then called cellc to revert the port and was told to call MTN. I then called MTN and was told to call cellc. I am highly disgusted by the service I am getting. I have been a cellc customer for many years and this has now happened three times.
105 replies
Review Distribution
5 Star
0 (0%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
1 (16.666666666666668%)
1 Star
5 (83.33333333333333%)