MH
Martin H
Active since Feb 2018
8
Reviews
0
Industries
Reviews
8 reviews1 month ago
Terrible, stay away. They lie on their website.
My car has been there for 11 weeks and still not done. They falsely advertised on their website they work with my warranty provider. It turns out they don't have their registration with them in order, so for over 3 weeks I was held in limbo while they tried - and failed - to get their sh..stuff in order. The warranty provider phoned me to tell me they cannot work with them, and that I have to claim after the fact. Then it took them a couple of weeks to test the injectors, took them over 4 weeks to replace the ECU. There is no hurry. Meanwhile, I have to pay thousands out of pocket extra for alternative transport because of these clowns.
0 replies
12 months ago
What more do you need?
Easy-to-use website, great pricing, responsive and friendly with emails, and with quick delivery. Simple choice.
1 reply
23 months ago
Fishy practices, bad communications and systems.
Silver Lakes Branch. Wanted to purchase a car, it was Gold Dekra rated and A graded (can be financed). Went through the whole financing process (including a hard request on my credit score!). Accepted the Offer To Purchase. They had to service the car as per financing (at least that is how I understand it). Day of delivery I was notified that there was an issue found during the service that disqualifies it from financing. I asked for a detailed report on what the issue was. Never received it. They asked me if there is any other car I am interested in. They have nothing. More than a month passes. On Sunday afternoon I see the car re-listed, Gold Certificate, A rating (ready for finance), with a R3000 discount. Since I loved the car, I immediately wanted to reserve it again. The website refused to reserve it on my profile stating "You have already reserved this vehicle". I send the salesperson a message on Whatsapp. Since it was past closing time on a Sunday he says he will get back to me first thing. Monday during my lunch break I see that a sale is in progress on the car. I immediately contacted the salesperson, he says that he will check. My website profile state that I have no cars. I contacted the service line and they say the car has been reserved by someone else. So TWICE this car has been taken from me due to fishy circumstances and terrible systems and bad communication. The only reason I am adamant to purchase the car is because I cannot find a similar deal on that specific colour and milage, nevermind at that price. So I am super keen for this specific car.
3 replies
43 months ago
Horribly Slow and Dissapointing
They are horribly slow. Took them two weeks and a bad Google review to get a quote emailed, after I called and confirmed my email address, which they had correctly from the start. Now after I stupidly went ahead with the order they keep bumping delivery dates. I needed prescription sunglasses to drive this December, so going in early November seems prudent? Nope. Delivery now scheduled after I am already long gone. Their system said I should get my glasses today the 8th of December, suddenly now it is the 24th...way too late. I will be reversing the charges next week on my card for failure of delivering paid services. I will just squint this December and go somewhere else in the new year. Pity, I have been a client for almost 2 decades. Why can other optometrists give you same day service and Specsavers it is literally weeks. Your business model is outdated and is losing you regular customers... like me.
1 reply
45 months ago
Quick & friendly service.
My friend purchased tickets to an event for the wrong date. A quick email to their support and they gave us clear and simple instructions on what to do. Refund for the error has been approved and will show in her account within two or so weeks. Quick and painless. All in all the turnaround time from them was less than 2 business days. Great and friendly service.
0 replies
79 months ago
Nedbank without warning and against contract debits 15 days early. Merry Christmas.
I have a personal loan with Nedbank. The agreement states that the debit order goes off on the 28th of each month. So for December they thought it would be fun to debit the on the 13th, a whole 15 days early. No warning, no agreement, just before Christmas they decide to shake up my cash flow. Years ago I had a installment on an appliance and African Bank had the good grace to give me a call to confirm if it is okay. You would think a more successful institution would be better with their clientele? I am not 100% but is this not a breach of Authenticated Early Debit Order system as set forth by the Reserve Bank in January 2019? Either way I launched two tickets through their app and their authenticated system only confirmed one and said something in the line that somebody will respond within a business day. Well it has been four and absolute silence. This is atrocious. I have been a loyal client with many products from them for almost 20 years now. Capitec looks tempting now.
0 replies
101 months ago
Does not honour warranty
I got a Xiaomi Redmi Note 3 on a Vodacom contract in March 2017at Incredible Connection VodaWorld. The phone is great but in December 2017 I noticed a dead pixel in the screen. This expanded to the top sixth of the screen blurring and green lines running down. Seeing that the phone is a few months old I took it back. The phone glass has no scratches, nevermind cracks, the back also, no cracks or scratches. This is due to my phone being in a thick protective back casing and tempered glass screen protector since I got it. I also never dropped the phone - this being evident that my 5 and 8 year old backup phones (LG and Samsung) are still fine, thus I am careful with my electronics. I also noticed that one of the LEDs on the dual flash also didn't work anymore. I took the phone in to the only IC that is still open after my work, Sandton City (Job No 112148). After almost a month they told me my phone is back from repairs. I went back and the LED was apparently fixed, but the screen is not. This is because they can't seem to find stock, so it was labeled "uneconomical to repair". Then the IC assistant tells me that the phone was physically damaged from the inside. How exactly is that possible? If the glass is fine, the shell is fine how can the LCD crack all the way through the phone. This is clearly a design flaw, or a most probably faulty LCD. I refused to accept the phone and demanded they send it back. If a device breaks within months due to a manufacturing fault, well within its warranty period and you cannot repair it because it is too pricey for you to order parts from China, then you REPLACE THE DEVICE.
1 reply
101 months ago
Does not honour warranty
I got a Xiaomi Redmi Note 3 on a Vodacom contract in March 2017. The phone is great but in December 2017 I noticed dead pixels in the screen. This expanded to the top sixth of the screen blurring and green lines running down. Seeing that the phone is a few months old I took it back. The phone glass has no scratches, nevermind cracks, the back also, no cracks or scratches. This is due to my phone being in a thick protective back casing and tempered glass screen protector since I got it. I also never dropped the phone - this being evident that my 4 and 7 year old backup phones are still fine (I am careful with my electronics) I also noticed that one of the LEDs on the dual flash also didn't work anymore. I took the phone in to the only IC that is still open after my work hours, Sandton City (Job No 112148). After almost a month they told me my phone is back from repairs. I went back and the LED was apparently fixed, but the screen is not. This is because they can't seem to find stock, so it was labeled "uneconomical to repair". Then the IC assistant tells me that the phone was physically damaged from the inside, so I am responsible for the costs if it was repaired. How exactly is that possible? If the glass is fine, the back shell is fine, how can the LCD crack all the way through the phone. This is clearly a design flaw, or a most probably faulty LCD. I refused to accept the phone and demanded they send it back. I hope somebody from IC HQ reads this - if a device breaks within months due to a manufacturing fault, well within its warranty period and you cannot repair it because it is too pricey for you to order parts from China, then you REPLACE THE DEVICE.
1 reply
Review Distribution
5 Star
2 (25%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
6 (75%)