SR
Sam R
Active since Feb 2018
8
Reviews
0
Industries
Reviews
8 reviews2 months ago
Shocking Service from Steganos Software GmbH-Privacy Suite 2025
I have been a Steganos Software client since 2019 and have consistently upgraded to each new release. As usual, I have purchased the 2025 release. With this upgrade, there are no clear instructions on downloading the new version. No instructions on where to find the License Key. And no response from Technical Support regarding this matter despite reaching out a number of times.
0 replies
12 months ago
Change of address made complicated by unnecessary reapplication
Shocking customer service. Confusing instructions from customer service. A simple process of changing office in the same building requires a new application, despite being an existing client, with a 48 hour delay for reconnection. A delay most business dependent on internet can I'll afford. A customer is directed to the Cool Ideas, not user friendly, website to create a new application.
58 replies
20 months ago
Poor Service Fastway Couriers ZA
Shocking customer service. Do not respond to emails, WhatsApp, or on the online help desk. Unable to trace parcels or confirm whether parcels are lost.
0 replies
20 months ago
FELINE CUISINE blown sachets
Caution for cat owners who feed their cats FELINE CUISINE sachets. Scrutinize sachets, ensuring they are not blown. Blown packets are contaminated with bacteria, which may harm your pet.
0 replies
67 months ago
Hewlet Packard Computer support leaves much to be desired
Attempted to get technical support. Telephone numbers in South Africa are incorrect. Website support takes one in a circle.
0 replies
76 months ago
JBL Headphones flimsy connection
After 2 months of purchasing JBL Headphones (E65BTNC) the connection between the headphone and head band broke. Inspection reveals a very flimsy and fragile plastic pivot connection. According to the local distributor spare parts for this section are not available. The distributor commented this is a design problem with JBL headphones. Communicating with JBL customer service on the JBL official website was non-responsive.
0 replies
81 months ago
Steganos Software GmbH is non-responsive when rquiring support
No response from customer support
0 replies
99 months ago
@home no spare parts for Breville electrical appliance
Exercise caution when purchasing electrical appliances from "The Homeware Store", they do not always honour the one-year warranty. Purchased a Breville toaster about 9 months ago which failed. I was told by the Morningside branch that spare parts are not kept for this make and they will not it return for repair. That will be my last purchase from "The Homeware Store".
210 replies
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1 Star
8 (100%)