Active since Apr 2018
Bumped out of a flight from Johannesburg to Delhi, apparently flight was cancelled when we tried to check in, but the flight is available still available on the website for a higher rate, Flight moved to next day without compensation, hotels booked already booked,
Refused to perform an immediate refund on a return, this is against the consumer protection refund policy
I have been trying to cancel my policy and have not been successful, there is not uninsure botton visible on the APP as stipulated on your website.
Solar DIY Store, SW Lau.. paid a large deposit after sales agent Dawie, visited premises. Appointment not held and equipment was not delivered. Deposit still not refunded after countless messages and calls.
There isnt are trolley wipes or quality hand sanitizers to spray on the trolleys. We are in a pandemic.
Bought a lounge suite at the Coricraft Kramerville store, I paid the deposit, I then received an SMS on the 19th of March telling me that I should pay the remaining amount as my suite was ready for delivery, we paid BUT the promised delivery date was not kept, it subsequently moved 4 times since then. We called the sales agent Keagan and he said he is in the store and the warehouse is responsible for the delays. Beautiful show room with poor quality of service.
Bad service, empty promises to deliver on Time, Date of delivery moved from the 21st March 2018 to 28th March 2018 and again to the 4th of April , I called on the 4th of April and was told by Kaylan (the salesman at the Kramerville store) my order will only by ready on the 18th of April. When I asked him for a refund he told me it will take 7 to 15 days for me to get a refund.
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