MP
Maya P
Active since Apr 2018
10
Reviews
0
Industries
Reviews
10 reviews21 months ago
Definitely not recommend
Terrible after service. Wish the was a ZERO rating. Had fines on my name, followed procedure as per Suzuki Edenvales suggestions. Paid the fines. Called the numbers and emailed the people they needed me to. They couldn't get a hold of me due to not being in the country, made it clear I'm available on WhatsApp if need be. Andre/Ashraf and Mohammed decided to pay someone in Cape Town to have the "already paid" fines from my side squashed and is now holding me liable for the financial costs. Would not recommend them. At all. Good car, great brand BUT Bad service and communication skills.
0 replies
49 months ago
Melanie YOU represent Move up so well!!!
Absolute pleasure working with Melanie. So professional and patient. I would definitely recommend their services and will use them again in the near future. AWESOME SERVICE!
0 replies
55 months ago
Bad service might make me not visit Wimpy again
Visited the Wimpy Lambton in Germiston JHB. Had the worse experience ever. Waiters and reception is so super unfriendly and unhelpful. Most unfriendly attitude received from any wimpy I've ever received in South Africa. Ordered a milkshake that was pure water, not sure what was used. Seems like it was mixed with milk instead of ice cream. Overall just a extremely terrible experience. Definitely won't be back here.
0 replies
64 months ago
Stealing money from my bank account
I requested my fibre to be relocated on the 5th October. Its been an endless nightmare since then. I eventually resorted to having my contract canceled because this small thing just cannot be resolved. Mind the fact that the new premises is already fibre ready, I have called your call Centre so many times wasting so much money doing that. I have sent complaints to your complaints email address. This is my 5th time resorting to Hellopeter, every time someone promises to call back but nobody ever does. This morning your debit order just went off again. This is my 3rd month paying for something I do not have. What must a customer do to get service from you guys? I have spoken to a million people that gave me a million SR numbers, yet nothing absolutely nothing is being resolved. I am not paying any cancelation fees as you guys did not keep your end of the contract and now basically stealing money from account. I have never in my life received such incompetence service and please do not say someone will be in contact with me because till this day not one person from Vodacom has picked up a phone to give me a call. The last resort is ICASA. This is so unfair.
112 replies
66 months ago
Worst service ever!
So annoyed with your Fibre relocation department. I've been on numerous calls and spoke to so many call centre agent that's just not giving me concrete feedback regarding my issue! I've got a billion SR numbers not sure for what because nothing gets done regarding the matter. It's unfair that you guys never miss taking a payment but NO ONE CAN SOLVE AN ISSUE! I WANT FEEDBACK REGARDING MY FIBRE RELOCATION REQUEST THAT I REQUESTED ON THE 5TH OF OCTOBER!!!!!
168 replies
66 months ago
Great service
Ordered my babies necessities from Dischem Boksburg North. Went to collect the same day. Received absolutely great service from you guys. Will definitely be doing it AGAIN! Keep up your great service!
0 replies
66 months ago
Disgusting rip offs!
I would like to put in a complaint regarding my relocation request. I sent you guys an email on the 5th of October 2020 to advise you that I'll be moving house. You guy sent me a whatsapp on the 11th of October 2020. Telling me to download the app etc. Nobody got back to my email stating any process that needs to be followed to have this done. On the 27th of October I eventually contacted your call centre to find out what's happening with the requested ive logged on the 5th of October, the guy at the time then advised I'm suppose to fill in a form and send it back. You guys advised that it'll take upto 30 days to have it resolved. You debited my account. So I've basically paid a month of Fibre that Im not using because it hasn't been resolved as yet. Why do I need to pay for something that I cannot use? I contacted your call centre again today they advised me that the 30 days will only be up by the 27th November, I just feel that if you guys attended to my query the way you should have on the 5th of October, i would've known that I need to fill in a form etc and it could've all been wrapped up by the 5th November. I feel that this is very inadequate service received for a customer that's never missed or paid your installment late! It's now the 10th November and I need to wait yet still get billed? Is this how vodacom does business? While we're going through such tough times in this country, people are working from home trying to keep their jobs. We DONT have extra money to be paying for things we not using. If you guys don't get back to me asap with a constructive solution I will not pay your subscription again not out of spite but I have a family to feed!
336 replies
68 months ago
Dr Gordon, you're a absolute terrible Dr!
So disappointed in your hospital. Took my babygirl, 7 weeks old on Tuesday 15/09/2020 to your casualty as she seemed to be having something like a seizure. The Dr at the emergency Dr Gordon didn't even spend 3 minutes checking her out and listening to her symptoms. Then walked away and I never saw him again. The casualty nurse gave her some Calpol and disappeared too. He advised that because she doesn't have a fever he cannot do anything for her, this is after I explained that I done the most to get her fever down she had the whole afternoon. He sent us home and advised me to get Calpol. I've never in my life felt so helpless! We got home and she did the same thing again. I rushed her to Life Roseacres hospital. The BEST medical care ever. The nurses were so helpful, listened to each and every concern we had as new parents. My daughter got admitted ASAP as the Dr at the emergency advised that it sounds like she's experiencing Apnea attacks. They immediately ordered blood tests, xrays and a EEG. She's been in hospital ever since. Close to a week. Getting the absolute best care. She was born at Bedford, both paeds and my gynae is based there but rest assured I will never put foot at that hospital again. Now can you guys PLEASE explain to me how your Dr couldn't even care to keep her for observation or if he didn't think it was important atleast call out her Paed to make sure? How does a 7 week old go home yet no one even made an effort to atleast try to check what could be wrong. My child's life was in your hands, she is so small and relied on your medical help. I am definitely not going to leave things at this because it can he someone else's newborn next. So so so disgusted. You guys failed me as a parent and failed my little babygirl. NB. Not every newborn parents are paranoid, we got better things to do than to in and out at hospitals for nothing, so if you see us don't keep brushing things off.
53 replies
97 months ago
Fnb fails me AGAIN
I lodged a complaint with FNB on the 09/04/2018 regarding a temporary loan I took in February which I REPAID in full in February. The lady called me apologizing for this and "apparently" it would have been sorted the following day 10/04/2018. Its been well over 4 days and I have not received any feedback. If there was a 4 day delay in repayment im sure I would've heard from you DAILY, but now that the fault is on your side I don't get any feedback. This is REALLY frustrating and disappointing!!! Now I am definitely switching banks. Theres only so many chances to be given. Doesnt seem like you need my business.
53 replies
98 months ago
Fnb is ****!!!!
Im so digusted by FNBs customer service. I've been a client of yours for over 3 years. I've got both my personal account aswell as my business account and to top that off I've got my sons bank account with you aswell. I took a temporary loan in February which I REPAID in FULL in February, but to this date its reflecting on my latest credit report. WHAT THE HELL???!!! I requested a call back from you people 5 days ago, im still waiting. Honestly considering moving over to your competitors!!!!
106 replies
Review Distribution
5 Star
2 (20%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
8 (80%)