AK
Adriana K
Active since Apr 2018
14
Reviews
0
Industries
Reviews
14 reviews6 months ago
Customer Service Pathetic to say the least
Only 1 Word = PATHETIC!!! Don't even go there worst ever company.0 replies
14 months ago
Extremely bad Billing Department they dont know what they are doing!
Here we go again Rain disconnected both my home and my work again !!! We only had WIFI for 2 weeks this month poor billing department!!! I am so over rain really.... Every Month its a battle to stay connected20 replies
14 months ago
Rain Poor Support Service
I have endless problems with my account, and support never returns my calls, doesn't matter how many times you try to get hold of them. Their sales staff is good but the after sales is extremely poor, they never return your calls.19 replies
18 months ago
RAIN IS THE WORST EVER
This is the worst WIFI provider ever, I have been trying since Monday to sort out why my Router is not working and my services after paying. Max in the accounts and billing department did not assist me properly as it is still not active3 replies
37 months ago
Overpriced, bad after sales service and when you meet in an accident which wasn't your fault they charge you for the expenses.
So I met in an accident on Linton Jones street, I hit a pothole, now they want to charge me R20 000 to fix it and on the photo's sent you can clearly see that there is wear and tear and with the impact the bolt of the Gearbox broke off as it was already loose. They want a brand spanking new vehicle but I have to pay for it they charge me for Mirrors and that was nowhere in the equation nothing was wrong with the mirrors and I have taken a video of this? You pay R5000.00 for Maintenance, service plan and the rental of the vehicle and insurance for a Nissan Micra. Then I had to wait two weeks for them to tell me what is wrong and send me a quote. The ladies answering the phones puts down the phone in your ear while you still talking to them. So I am not suggesting that anyone do business with them. You will leave a message and ask them to phone you back and nobody phones you back. So what is nice when they sell the product but afterwards the after sales service is not good. You as a rental company has to make provision for accidents.0 replies
39 months ago
Worst ever service
Worse customer service and the rudest Drivers ever. RAIN you need to get a new Courier😑😑2 replies
49 months ago
SCAM ALERT
Good day All BEWARE THIS IS A SCAM - THE WEBSITE IS EVEN LOOKS LEGIT, BUT ITS FAKE - THE EMAIL ADDRESSES ON THE WEBSITE IS ALSO NOT VALID!! +***6 (Central Reservations) https://www.easyrental.co.za/index.html0 replies
49 months ago
Poor Service
I have applied then something happened on their side that we couldn't collect, then we couldn't collectt after the agreed date now they keep on declining, please ensure not to use them?3 replies
55 months ago
When you want to claim to much issues.
I had an emergency and then just to see that they covered nothing, so let me rephrase that, they at least covered the Covid Tests only the Covid Test, nothing else I jumped through hoops, bent over backwards to ensure all my stuff is submitted. But after a week still not.2 replies
Review Distribution
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1 Star
14 (100%)