Tamzin P

Active since May 2018

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Industries

Reviews

43 reviews

3 months ago

Oily food and undercooked potatoes

On May 19, 2026, I ordered four Massaman curries from your Plattekloof branch. As a loyal patron for over four years - to the point where your staff recognize us as regulars - I was incredibly disappointed and upset by the quality of our food. The meals were noticeably oily, the potatoes were undercooked and hard, and the curry sauce was bright orange, which is far from the usual standard we expect. Interestingly, the restaurant only had about three sit-down customers at the time, meaning the kitchen was not overwhelmed with orders. Given how poor this experience was, we are hesitant to order from your stores again. I have photographs of the food as proof and would appreciate your feedback on how this will be addressed.

0 replies

Netcare

3 months ago

N1 City's service is HORRIBLE

I have called N1 City's Accounts Department / Credit Control to find out about my account and if the link that I was sent is *****ulent. I was referring 3 times and the call was dropped on me once. Dismal "service". I am on the line making my FIFTH call and that was dropped as well.

2 replies

Cartrack

3 months ago

*****ULENT DEBIT ORDER AND REFUND OWING

SUBJECT: URGENT: *****ULENT DEBIT ORDER - IMMEDIATE REFUND DEMANDED - [Tamzin-Lee Petersen] - [Account PETE02324] To CarTrack Management and Billing Department, I am writing to formally lodge a complaint regarding the unauthorized and *****ulent deduction of R1 355.20 from my account on 1 May 2026. This debit occurred after I had already paid the agreed cancellation fee of R870.00. Please note the following, which I have documented: 1. No Consent: I have the names of every consultant I spoke to last week. At no point during those recorded conversations did I provide authorization for a debit of R1 355.20. 2. Incompetence & Misleading Info: Despite paying the initial amount, your consultants continuously sent incorrect email correspondence regarding the remaining R485.20 balance, preventing me from settling the account through my own channels. 3. ******* Deduction: Deducting funds without consent constitutes a breach of the Consumer Protection Act (CPA) and is considered *****ulent activity. Demands: • I demand an immediate refund of the incorrectly deducted amount of R870. • I demand written confirmation that my contract is terminated and that my account is settled in full. • I instruct CarTrack to cease all further debit orders against my account immediately. Should I not receive confirmation of the refund within 24 hours, I will escalate this matter to the National Consumer Commission (NCC), the Ombudsman, and log a formal ***** case with my bank to permanently reverse the transaction. I expect a prompt resolution.

1 reply

Cartrack

3 months ago

The worst car tracking company in South Africa

I am extremely frustrated. on 28 April, I was sent a link to pay the difference of my cancellation penalty by a Consultant as they did not want to provide me with the bank details telephonically. I clicked on the link to make the payment and the link was not working. I tried the various options and that did not work either. It had the option to chat via WhatsApp and I sent a message on 28 April at 11:13, CarTrack only responded on 29 April at 10:07. The chat on WhatsApp requested my ID and I provided it and thereafter the Consultant ended the chat without responding to me or assisting me. All that I want to do is cancel the contract. This has been a catastrophic experience as I spent 30 minutes on calls with 3 different consultants on 28 April to get to ONE resolution. I would definitely not recommend CarTrack to any of my friends or family. I have already paid an amount of R870. All I need to do to cancel the contract is pay an amount of R485.20 to have the contract cancelled. It is a NIGHTMARE to get help from anyone at CarTrack.

1 reply

Bonitas Medical Fund

5 months ago

Fifth complaint - escalating to Ombudsman

This is my second complaint on HelloPeter for the same incident that was brought to your attention on 10th March 2026 about my refund. I was informed that I would be provided with feedback on HelloPeter, I have followed up on HelloPeter, via email and your Bonitas App - yet no response. I will be taking this case to the Ombudsman today.

3 replies

King Price Insurance

5 months ago

Refund my Premiums

My claim was settled and the Assessor confirmed that the premiums collected after the date of the accident of my vehicle, would be refunded. He has been following up for 3 weeks with the Customer Service team with no joy. I have not received my refund nor any communication from King Price regarding this. Please refund my premiums.

1 reply

Bonitas Medical Fund

5 months ago

Refund my claim

I specifically called your service centre and asked a consultant if I was on PMB to cover my the******'s fees and they confirmed that I am. I asked the consultant on te line to double-check and they re-confirmed that I am covered to visit my the****** and that I would be reimbursed after paying my the******. I went to see my the****** based on the confirmation of your consultant and when I submitted the invoice, your claims team rejected it because it is "out of PMB". As per my conversation with your client service consultant, my funds should be refunded. I called your client service centre from my number on record after 10am.

2 replies

WesBank

5 months ago

Refund my premium

My car was settled by insurance in 27th February and the premium was collected from my bank account on 28th February. I have called Wesbank twice and emailed for feedback with no joy. Pretty Dlamini, in the Legal team, has been sitting with my case for more than a week. I have also inquired when the line item will be removed from my FNB banking app. This is such a disappointing experience with WesBank. They are quick to collect funds from your bank account but slow to refund.

2 replies

Bonitas Medical Fund

6 months ago

Bonitas rejecting claims without a valid reason - second complaint

I am still waiting for a response to my complaint logged on 22 February2026; almost 2 weeks ago.

1 reply

Alexander Forbes Financial Services

6 months ago

Amazing service and returns

The best service and returns on my Retirement Funds. So happy I decided to move over to Alexander Forbes!

1 reply

Review Distribution

5 Star

5 (11.6%)

4 Star

1 (2.3%)

3 Star

0 (0%)

2 Star

3 (7%)

1 Star

34 (79.1%)

Tamzin P

Reviews

Oily food and undercooked potatoes

N1 City's service is HORRIBLE

*****ULENT DEBIT ORDER AND REFUND OWING

The worst car tracking company in South Africa

Fifth complaint - escalating to Ombudsman

Refund my Premiums

Refund my claim

Refund my premium

Bonitas rejecting claims without a valid reason - second complaint

Amazing service and returns

Review Distribution

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