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Andile N

Active since May 2018

5

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0

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5 reviews

4 months ago

Fibertime poor service

Worst service I have ever encounted in my life since last year I am waiting for installation at C1976 umzumbe road kwamashu from seniors to juniors it the same I do not even want to mention the staff a bunch of rude people who have empty promises this is really poor customer service at it best why bring a service to our community that you cannot maintain .

0 replies

36 months ago

sars pathetic service

i would like to complain about the service i have been getting from sars since the efiling season started.sars in february deducted a amount of R1000 through my employer in error when i request sars to release my 2023 refund i was told that i must send supporting documents and wait 21 days of which i did send supporting documents after 21 days i did escalate the matter with sars and it was sent to escalation department and also escalated with accounts it nearly 10 days now since the escalation was sent through but no feedback was given to me everytime when i call i am told a different lie regarding my refund am really fed up of what sars is doing you have to wait hours on the call to be **** to .

0 replies

MiWay Insurance

69 months ago

Miway insurance is a reap off company

Goodday i am very much disappointed with the service that miway insurance has given to my family my father has to cars insured under miway and he has been paying premiums on time every month. My brother was involved with in a accident and we launched a claim with miway we have submitted everything that is required but the company keeps ducking and diving when it has to pay out first of all they requested documents of the car it was sent to them via email and again they called and requested tracker records it was given to them and the tracker that was fitted on the car it was the Miway that instructed my father to fit the tracker in the car and the 3rd time the person who is dealing with claim said ge wants to meet with my brother where the accident happened my brother went to the scene and showed them where the accident happened but still miway is ducking and diving after we have complied with everything that is required i do not know weather this is they delay tactics as to not pay out or resolve the issue or is it because we are African that is why we being given the run around or is it because the car payed up that is why we are being given a hard time when it comes to the claim. Miway has given my father so much stress that his been in and out of hospital if this is how miway treats it customers then this is not company it reaping innocent people their well earned money and we are surely going to cancel all our policies with miway and if it goes to a push that we must go the legal way we will because it nearly 2 months now and the claim is still not being solved the person who is in charge of the claim is declining the claim based on feeling after we have submitted everything that is required .i will never advise anyone to insure with miway insurance .

1 reply

95 months ago

Poor customer service

I heard a very bad experience with intercape bus services on Friday night i I drove 240km from Mtubatuba to Durban to book bus tickets for me and my colleagues from durban to Pretoria when I arrived at Durban station for bookings I meet a short guy Lite in complexion working the late shift I asked him can I please book a tickets for Monday bus going to Pretoria he then told me that I must come back the next day which is Saturday I told him that I travelled 240km to book this tickets I cannot go and come back the next where else I have arrived the answer that he gave me is that he is very busy I must go and book somewhere else if I cannot come back the next day what pains me so much is the level of customer service that I received from a five star and it was my first time getting such service from intercape today I am gonna travel with a company that I don't like because intercape bus services failed me poor customer service .

1 reply

FNB (First National Bank)

100 months ago

Bad service fnb

I have never received such bad service from FNB applied for a credit card last week from a branch and I was told that my card will be deliverd. I called FNB this morning and to confirm when is the card going to be delivered I was told that my card is with MR delivery I called company and I was told the card is not with them I must call FNB again and tell them the card is not with MR delivery I have wasted so much airtime trying to find out when am I getting my card .can anyone who knows his or her story get back to me regarding my card am in urgent need for the card .

2 replies

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1 Star

5 (100%)

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