Active since May 2018
The service is amazing! However they get a zero rating from me for offering Bidvest Insurance, that insurance company is a nightmare to deal with when it comes to claims. Audi must find a better insurer to offer their customers.
Absolutely nonsense of an insurer! I made my tyre claim more than a month ago and still today I do not have a tyre. Emails go unanswered and the service is a nightmare! If you love your peace go somewhere else.
My absa activate app hasn’t been recording my rewards for the past 6 months. I first sent an email and it took them 3 months to respond to it, they fixed it and the next month it started doing the same thing. It’s been 6 months now emailing every week and no response. But they never miss a debit order!! Useless !!
I had the most wonderful experience with the consultants and everything was processed quickly and my tires were replaced within 2 days. Sabata was absolutely helpful!
I bought a car there last year by master cars Gezina and my dealer was Kelvin Mathikge. I bought a 2015 polo tsi and he never mentioned that the car was previuolsly in an accident, recently I had a problem with the radiator and because the car was still under warranty I took it to VW. The technician there then told me that they cannot replace it under warranty because it was previuolsly in an accident. I called Kelvin he gave me the run around and told me to speak to manager, eventually I did speak to the manager Russle and he was so rude and basically told me to **** off. Please save yourselves the headache and never purchase any car there because they are friendly when you come to buy the car. But when you want them to fix their mistakes they tell you to **** off!