Active since May 2018
In all my years of dj and singing this was the best service and equipment. Jeandre knows exactly what you need gives you onsite training simplified for the average person to understand. Big kudo to you. You are great at what you do. And only supply the best of the best equipment. You make a difference in the industry. Thank you
I RECENTLY ORDER FIBRE INTERNET FROM WEBAFRICA AND WAS ASKED TO PAY FOR MY ROUTER THEN I DID. AFTER 3 WEEKS OF WAITING I WAS PHONED BACK AND TOLD THAT THE FIBRE LINE HOLDER FROGFOOT FIBRE DOES NOT HAVE FIBRE IN OUR AREA AFTER I VISITED THE WEBAFRICA WEBSITE THAT SAID THEY DO HAVE FIBRE IN OUR AREA. I ASKED FOR A REFUND ON MY ROUTER OF R200 AND I WAS TOLD THEY WILL ESCALATE IT STILL DO DATE I HAVENT RECIEVED ANY FEEDBACK. ON THE 30TH OF APRIL I WAS CHARGED R999 IT WENT OF ON A DEBIT ORDER. I TRIED PHONING WEBAFRICA TO FIND OUT WHY WOULD THEY CHARGE ME FOR NOTHING NO ONE AWNSERED ONLY THEIR SALES SECTION AND THEY TRANSFERED ME AGAIN TO BILLING AGAIN NO AWNSER. AFTER THAT I HOPPED OVER TO THEIR WHATSAPP CENTRE AND I WAS TOLD BECUASE I CANCELLED THEY CHARGE ME FOR A CLAWBACK ROUTER. I DID NOT CANCEL THEY DID NOT HAVE THE COVRAGE IN MY AREA. HOW IS THIS NOT FRUAD I WILL NOT RECOMMEND WEBAFRICA TO ANYONE WORTS SERVICE I HAVE EVER RECIEVED FROM ANY SERVICE PROVIDER. I WILL ALSO BE OPENING A FRAUD CASE AGAINST THEM IN THE MEEN WHILE I AM TRYING FOR 3 DAYS TO SORT OUT MY ISSUE AND NO RESPONSE ONLY THAT THEY WILL ESCALATE THE MATTER. SO WEBAFRICA IF YOUR READING THIS AND WANT TO ASSIST PLEASE CONTACT ME
I was scammed by someone claiming to use a Nedbank account. Proof of payments was sent to Me. After I tried to verify it on WWW.nedbank.com/Verify the system was currently offline. I phone and tried to verify it that way and had no luck as they cannot verify it that way and informed me I must go into the nearest branch. At the nearest branch Witbank Highland Mews the lady that assisted me had plenty of time for other things but not for me. eventually, when i got to the "FRONT DESK" she said there was no one that could verify the payment and that it looks "LEGIT" I then gave the parcels to a driver sent by the scammers and lost all my Parcells and my received no Money. NEDBANK I know R 8200.00 is not a lot of money but it is to Me. I am not a NEDBANK account holder. And I will never be not if this is the service you render to any consumer.
So initially my phone services were cut due to non payment. I phoned and made arrangements and paid as asked by Arlene Cronje. This was at end of March 2020. My Phone has still not been re-Connected as they use the excuse they have not received proof of payment. On this morning 2020/04/28 i again phone to find out why the phone was not activated for use spoken to a very very rude lady in the accounts department. i asked to get a copy of the phone call which according to intellicell is recorded for quality and security reasons. i was told to mail a USB flashdrive should i require this call. before i could get any more details this lady started raising her voice to me and continued to put the phone down into my ear whilst i was still trying to calm her down. I again phoned back to speak to that said lady. After waiting for a while because of a Waiting system i then reached to the receptionist. She is the worst receptionist i ever spoken to calling me "BUBA". I am taking this a step further and refuse to continuing payment companies like this think that we consumers or end user have no right and that we signed a contract and now we are trapped and must do as they want are making a huge mistake. They wanted to take an additional debit order but it was stopped before hand. I know my Rights as a consumer and this is not within their rights to do this. I will not pay a single cent up until this is resolved. If there was a lower review rate i would use that Absolute rubbish. The owner/s of intellicell SHAME ON YOU. If this was my company i would've shaken it to its core to get rid of the bad apples. What can one expect from a company that is ranked According to Hello Peter as(Number) #0.
So i Phoned Standard Bank to reverse a unlawful debit order but instead they reversed Money that was paid to me by a Company (CREDIT) Which inevitably puts my Account in a Negative. Neither the Branch or the call center can help me. Its a back and forth conversation and to top it all of now that my account is in a Minus (because of Standard bank) they charge me Honorary fees(fees because my account is in a minus). I have been a client of standard bank for long but if this is not sorted out i will take legal action its now reflecting negative on my credit rating whilst i am in the process of purchasing property and a vehicle and being declined because if this. Can anyone please please assist with someone that can help?
Waiting in line for almost an hour just to find out that they are closed. Total and utter disgust with the South African franchise No KFC
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