FC
Firdous C
Active since Jun 2018
11
Reviews
0
Industries
Reviews
11 reviews35 months ago
Unprofessional and unsympathetic Edgars
On the 4th of June (Sunday),in the afternoon,I visited Edgar's in Pavillion. As I was shopping,I picked up a garment in the men's section and the metal signage displaying sale information fell onto the bridge of my nose and cut it. I was in a lot of pain as it hit the bone. I was bleeding slightly and asked to speak to the manager,they cleaned up my nose,took my number down and never bothered to even check up on me thereafter. My nose was swollen and I now have a scar on the bridge of my nose all because they could not bolt the signs properly. I was with my son who could of been injured if he was nearby me. It's been over a week later and still no response,not even an sms. Unprofessional and unsympathetic towards customers.
0 replies
36 months ago
Pathetic service at Medi cross Pinetown
On the 20th of April 2023 I went to Medicross Pinetown, my dentist was on leave and they had a locum Dr Zahir Joolay. I explained that I needed a root canal as I knew the type of pain that I was experiencing however he assured me that it was a filling. The same night I was in excruciating pain. I called the rooms the next morning and the Dr called back and explained that he cut the gum and it's healing that I why I was in pain but he did not explain this while performing the procedure. I also asked them to email the account to me and send me a certificate for work. Nothing took place thereafter. I had to suffer on Eid day and was dosing myself with myprodol. I had to perform an emergency root canal thereafter. It is the 27th of April and no certificate has been sent till date. The rooms went ahead and claimed from medical aid after signing that I will pay cash and THEY DID NOT SEND ME THE ACCOUNT DESPITE ME BEING A REGULAR. I WILL NEVER RECOMMEND MEDI CROSS PINETOWN DENTAL. ABSOLUTELY POOR AND PATHETIC SERVICE
0 replies
47 months ago
Terrible and pathetic service at Discovery Health
Absolutely terrible service on the 8th of June 2022 I sent through a claim that was for a procedure done in March,I thereafter phoned Discovery and spoke to Sazi Ngobese who explained what happened and that he needed to phone the doctors room and give me feedback after 10 minutes he calls to say he phoned them and it was on voice mail and that was the end of the feedback. On the 15th of June 2022 a week later I called Discovery and spoke to a lady unfortunately I cannot remember her name and was told that I sent the claim to a wrong email address,I was supposed to send it to claimsadjustment@discovery which is NOT on their site. I explained the issue and she PROMISED to call me personally after 2 or 3 days. It's been almost a week,no call,no email. . Absolutely NOTHING. I am now the bad person as the doctors room is awaiting payment which Discovery had authorised .If the customers default on payment Discovery is quick to argue, if a person is dying they probably won't even make a payment to save their life. Personally I think it's a time for a change in medical aid as this is pathetic service. They do not deserve even a single star as they cannot meet any of the services stated.
402 replies
49 months ago
Excellent service and treatment.
Doctor Williams is an absolute gentleman and a dedicated medical professional. He is kind, considerate and extremely helpful. His office staff are very efficient and always willing to assist. I highly recommend DR Williams, you are definitely in good hands.
0 replies
51 months ago
Disgusting and terrible towing service
Terrible absolutely disgusting!!!! The guy driving the tow truck with registration NUR 11053 on the 13th February at about 16:30 was absolutely rude and pathetic. Got a playboy sticker on the petrol tank. Being specific so NO ONE uses this service provider. Instead of being helpful,he was swearing us and threatening us and even told us to give him R250,we had to give it as we were stuck and scared. I rather be stuck in future then getting help from NET TOW company. 526 North Coast Road- 0837006854 or 0726760619. DONT EVER PHONE THESE PEOPLE NO MATTER HOW BAD YOUR SITUATION IS.
0 replies
56 months ago
Spoilt products and poor customer service
I have purchased 3 trays of pastry ( Pastry delights)from Saverite and all 3 were spoilt and had a really awful smell. After a tedious process of completing the filling,I found that I could not use it. I emailed Pastry delights on the 10/08/2021 with a quick response the following day explaining that as per the company policy they do not return any items and that it was the stores onus to store the pastry at the specific temperature indicated which was clearly not done at Saverite,I then emailed Saverite on the 20/08/2021 at 15:12 and till date (14/09/2021) I have had no response . This is absolutely disappointing and disgusting as it definitely shows that Saverite does not set precedence to their customers but rather sell spoilt items as I personally think they were aware of this since they marked this as a special on their advert on Instagram. Due to the pandemic occurring I would think that people would be more considerate and helpful but I will never shop at Saverite due to their poor conduct of service.
0 replies
62 months ago
Pathetic customer service!
As a regular Pick n Pay customer I am disgusted by the service I received today (10/03/2021). By the cashier,I was told that the nappies i was purchasing is higher than the price indicated on the shelf. So a supervisor said she will assist and walked away,she then walked passed AGAIN and said she is finding someone. I asked the cashier if I must go myself to get the barcode as there was a queue building and with a "hand signal" she showed the "i don't know" sign. The supervisor then came back and told me in a rude manner, "I can't see what you saw,why don't you come and show me." So I told her I'll show her and we walked to the aisle and there was infact TWO barcodes under the item. Instead of apologizing she started removing the price tags while I was waiting there and there was a queue. I received nothing but arrogance,I even told the cashier that she could of seen what I saw in the first place. I do understand that people make mistakes but what was the need for her rudeness. I do have the name of the Supervisor and if need be camera footages can be viewed. This occurred around 14:45,I was wearing a black t shirt and blue jeans unfortunately I don't remember the till number but it was about four tills away from the managers desk. With times that we are living in now, people should have more empathy and abit more respect,I rather shop at Checkers or any other store where customer service does come first!!!!!!!
109 replies
68 months ago
Greedy Wesbank!
Unprofessional,no communication,lack of customer service. I have settled my account on the 1st of September after emailing them for further information,they don't respond after sending proof of payment and neither do they process any of my outstanding documents. Then they debit my account after I SETTLED all payments as given to me by them.I will never support a company who does not stick by their ethos and who does not value a customer who has been with them for years. Don't support Wesbank!
106 replies
77 months ago
Disgraceful Ethekwini Municipality
I don't even think they deserve any stars. Absolutely pathetic service. On the 16/10/2019 I hit a pothole on Lester Drive in Pinetown.I had the necessary documentation,pictures etc.needed to claim.On investigation I found that there were numerous potholes on that road.I recieved the claim form from Thobani Myandu,I claimed and behold a week later the roads were fixed,great news but with ignorance to my claim. No reply or even a thanks. After another email to them Mr Buhle Ndlozi requested more quotations with regards to my tyres,which was done immediately. Today(12/12/2019)I received an email from Lungi Tshabane who cc'd Buhle Ndlozi stating that from their investigation report they were not aware of the problem prior to my incident,so if the next person claimed then they would pay that person as they now were aware of the incident or rather cover up their mess as always and refuse to compensate community members. They also stated in the email and I quote," we cannot find any reason to justify compensating you in this regard." So which regard will they find a reason to pay me? When I completely damage my vehicle or maybe after im dead. This is complete ignorance on the municipality side and its always the people on the other end who suffer in their hands due to their negligence.
0 replies
92 months ago
Not Bruces Panel Beaters -Destroyer of vehicles!
Extremely terrible service. If I knew the service was absolutely pathetic I would left my car with the damages. I sent through my vehicle in August (as Bruces Panel Beaters are an affiliated panel beaters with my insurance FIRST FOR WOMEN) and was assured it would be in great condition. They took a fair amount of time to complete it and delivered it home to my dad after I paid an excess of over R9000 as I trusted that they did a "great job". When I did see my vehicle, the front bumper was not even put in, I was told it cannot go back in as it's cracking but before I sent it through, the bumper was fitting just perfectly. My review mirror back cover was removed with wires sticking out, the drivers side door was not properly polished, my windows beadings on both sides of the car were broken and I was told it was that way when I brought it but my pictures proved otherwise. On sending the car back for the above to be sorted, I was called saying the parts will take 2 MONTHS to get to them, so they returned the vehicle WITHOUT EVEN PUTTING MY REVIEW MIRROR COVER BACK INTO ITS PLACE . My insurance has given them a call and they need to send assessors yet again. I have phoned Barons( which isnt my job)and they have my parts but according to Bruces Panel Beaters (who haven't phoned me to say my parts have arrived), Barons need to deliver it cause they have an account with them. So I as their client must just wait going 3 months now without my vehicle. This is the most pathetic service I have ever received and DO NOT RECOMMEND THEM TO ANYONE OR TO BE AFFILIATED TO ANY INSURANCE!
0 replies
Review Distribution
5 Star
1 (9.090909090909092%)
4 Star
0 (0%)
3 Star
1 (9.090909090909092%)
2 Star
0 (0%)
1 Star
9 (81.81818181818181%)