AH
Antionette H
Active since Jul 2018
10
Reviews
0
Industries
Reviews
10 reviews19 months ago
************** against disabled and bad service.
I am a Jet Card Holder for many years now. I have been paid up for a long time already, but since I am in credit they kept the accent open. I recently received a new card via the courier stating it is now a RCS Jet card. As I have been bedridden for the past seven years, I was very excited because according to the SMS I received from Jet I can now use the card online as well on the RCS-network. I activated the card immediately and I created the Password. As I tried to buy at @Home I was asked to insert a 5-digit PIN. The only PIN I could create was a 4-digit one. I phoned numerous times and no one was able to help me sufficiently. In the meantime, I keep getting frequent SMS'es to inform me that I can use my cart on the RCS-network. Today I phoned again and was told that there are only a few places on which I can use the JET RCS-card online - none of those I want to use. This is despite the SMS'es that state that I can see it on the RCS-network. I was told that I could give my card and 4-digit PIN to my husband to buy at the stores in my place as no one would find it ***** if he knew my PIN - this doesn't feel right to me! I feel that Jet discriminates against me, being disabled and they sent me SMS'es with false information. No Jet, that is not the way to treat your old loyal customers!
53 replies
31 months ago
Service at West Rand Sublimation Supplies
Can I start by saying I love Westrand Sublimation Supplies and they are surely my preferred provider - but this time I was really disappointed in the service that I got! I bought an Epson Sublimation Printer from them with the understanding that it was going to work as soon as installed on my PC. Nobody told us that we need to have special software for the printer to work - it is available for an additional R999 (only informed about that when I started with my struggle to print)! When I complained, I was told that I had to read the info on the "Support" page under "Learning Centre" or under "Epson ICC Color Profile". This is not being mentioned in the catalog together with the printer at all. I don't think anybody read all that info BEFORE buying a printer. It was also said that I could go further with my complaint, as I made the order Online, thus, accepting all the conditions. I did not pay Online - I paid in the shop! Maybe they must tell the clients before buying the printer that they have to be sure that they have the correct software available, or they must add this info together with the printer to the catalog. I think that would be more fair trade!
131 replies
34 months ago
****** and *********ed by Bolt driver
Good day! I want to report to you that I was ****** by a Bolt driver last week from a TV Set (with all accessories), together with a Blue Ray DVD machine and an anti-theft wall mounting. After that, he *********ed me to "bring the things back to me". I paid him and he never showed up - only asked for more money. I will never in my life again make use of Bolt for anything!
0 replies
39 months ago
Rude and unprofessional telephone consultant
I was just phoned by a sales consultant named Mohammed who wanted to introduce me to the Vuka Hospital Plan. I told him nicely that I am not interested for I do have a medical aid and I am a housewife without any income. Before even giving me a chance to finish my sentence the guy sarcastically laughed and said "I see you are broke I will phone you next month when you have money," and then he put the phone down in my ear. According to me, he was extremely rude and arrogant. I will never encourage anybody to do business with a company with people like that doing their telephonic introductions to their products.
0 replies
39 months ago
No stock - again and again at West Rand Sublimation Supplies!
This shop has a catalog in which they advertise their products. Well to my surprise I found that you can not go according to the catalog when in need of almost anything - they are almost always "Out of stock" and they "don't know when the stock will come" for they are waiting for the "containers to be delivered". Currently, there are 160 different items "Out of stock" - I don't want to complain but I think this is unacceptable! Maybe they must just stay close after their December holiday until they do receive their stock as it is a very big frustration to ask for four different items just to hear there is nothing in stock!
0 replies
41 months ago
JG Electronics Service
I usually order all my sublimation products from JG Electronics. I always receive the highest quality of service from the lady that is working with my account and I want to thank her for that - Charmaine Kleynhans is the best! I must add that the service at the Dispatch Department is not up to scratch at the moment (very slow), but maybe we must give them the benefit of the doubt - they are very busy at this time of year! Even while they are slow, they remain the best! Thank you very much!
60 replies
59 months ago
Best Worker - Jandisya Zono
Jet//RCS I would like to report one of the best services I ever experienced from a person. Jandisya Zono is a person working at the client services department of Jet - now RCS. As I am bedridden I cannot go to a store to buy anything, so I make use of online purchases. Since Jet moved away from the Edgars Group I need a new card - which I cannot get as I can not go to the store, I phoned Jet numerously, but no one seemed to be able to help me with my problem - until I was lucky enough to reach Jandisya! This man went the extra ten miles to help me and he went through all the trouble to even phone me back! It might not the best resolution for me to obtain a new card, but this guy went all the way to help me. Thank you very much Jandisya!!!
53 replies
61 months ago
Insurance related comment
We are MiWay clients for many years now. We never experienced any problems with them. Today I wanted to add a trailer to the insurance and I again received the best help anybody could ask for. Thank you very much Nhlanhla for all your help - it is a pleasure doing business with you!
53 replies
62 months ago
Excellent service!!!
Today I am really impressed with the service I received from this company in Mindalore, Krugersdorp. Their service is really friendly and professional and they stock the largest quantity of Vinyl you can think of. This morning I phoned them to order 6 meters of Vinyl and this afternoon it was delivered to my house - at no extra cost! They really go the extra mile for their customers. Delivery at home with a smile for a mere 6 meters (no, not 60 or 600 - only 6) - that is service,
0 replies
93 months ago
Bad service at Cradlestone Edgars
I received very bad service from a Supervisor at Edgars Cradlestone. I have a Jet Account with which you can buy at Jet, Edgars, Boardsmans and others. As I am bedridden and can't go to the store myself I phoned the head office and asked if my husband can buy om my account. According to them I just need to give him a permission letter, my ID and the store will check that my signature is the same as on the card, then he can buy . So it was done without any problems at Edgars Key West, but come to Cradlestone Edgars it was completely another story! He could not buy at all on the card . I phoned and spoke to the supervisor to explain to her that I am unable to walk and that it was permitted as such at Edgars Key West, but she bluntly refuse to be of any help. I just wonder - will I not be able to buy anything at Edgars in the future as I can't go myself?
53 replies
Review Distribution
5 Star
2 (20%)
4 Star
2 (20%)
3 Star
1 (10%)
2 Star
1 (10%)
1 Star
4 (40%)