OL
Ofentse L
Active since Jul 2018
26
Reviews
0
Industries
Reviews
26 reviews5 months ago
Outsurance is very professional and affordable
Outsurance is very professional and affordable. The staff is caring and provides a great service
106 replies
48 months ago
Poor service
I reported a fraud case in December last year with MTN(Mondo) after seeing a debit order from MTN on my account. I have never opened an account with them. I submitted the relevant documentation well. To date,they have not finalised the case. In all instances when I call,I am being told that the “matter is currently being investigated”. I have applied for credit with credit providers who tell me that “you have a pending account with MTN that is in arrears”. I have been advised by credit providers as well that MTN needs to report the matter with the South African Fraud and Prevention Services in order to clear my name from this debt. MTN has failed to do so,they even drop my calls.
0 replies
51 months ago
Mpho Rabele was grea...
Mpho Rabele was great and gave a valuable experience
53 replies
56 months ago
Cancellation
Please cancel my account. I tried to email or contact you but no assistance.
0 replies
60 months ago
Poor service
Can I please get someone who can amend my policy accurately to call me. The current person who is helping me is making mistakes over and over again. Can this be prioritised as you have deducted my money already. This is getting out of hand. I always have to go online to get proper assistance?
53 replies
61 months ago
Incompetent staff
It took a whole month to get updates regarding my car. If I don’t call I don’t get feedback. I still don’t have feedback regarding my car.
53 replies
61 months ago
Poor service
It took me an hour to get someone to reduce my credit card limit. I just dropped the phone.
53 replies
61 months ago
Poor service
Got a call last week Thursday regarding my accident but the lady promised to send me an email of details. I also ask her to get someone from my life to update my details.
53 replies
69 months ago
Bad service
I have been waiting for a supervisor to contact me to review my policy after talk to Vusi Rihlampfu. No one bothered to call but Miway is happy to deduct my account. This is unlike Miway. Is Covid the reason for this poor service?
106 replies
Review Distribution
5 Star
6 (23.076923076923077%)
4 Star
1 (3.8461538461538463%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
19 (73.07692307692308%)