MW
Mario W
Active since Jul 2018
6
Reviews
0
Industries
Reviews
6 reviews5 months ago
Exceptional Service and Honest Pricing
I would like to express my sincere appreciation for the excellent service I received from Strand Fitment Centre. They repaired my car’s aircon in record time after another service provider told me it would cost thousands to fix. Strand Fitment Centre resolved the issue for a fraction of the price and delivered outstanding workmanship. I highly recommend them for their honesty, efficiency, and exceptional service.
0 replies
12 months ago
Unhappy client
Good day Motorplan Direct, I am writing to follow up on an appeal I submitted to disputes@mvia.insure on 24 March 2025. Despite several follow-up attempts and an additional email sent to clientservices@motorplandirect.co.za, I have not received any response to date. I am now reaching out via this platform in the hope of receiving a response. Kindly make contact with me at your earliest convenience to acknowledge receipt of my appeal and advise on the next steps. Policy Number: MPD MO-4539675 Claim Number: MPD1RECT00067457 Your assistance in this matter would be greatly appreciated. Kind regards, Mario Williams
232 replies
13 months ago
Excellent Service
We would like to acknowledge the excellent service we received at Indigo Spur in Waterstone, Somerset West. A special thank you to Gert Botha, the manager, who made us feel truly welcome and went out of his way to make our daughter’s 6th birthday extra special. All the parents in our group couldn’t stop raving about the outstanding service!
0 replies
15 months ago
I took out two motor warranty plans and a service plan, trusting I'd be fully covered for essential vehicle maintenance
I took out two motor warranty plans and a service plan, trusting I'd be fully covered for essential vehicle maintenance. However, I later learned that critical parts like the cambelt, necessary for a major service, were excluded. As someone without mechanical knowledge, I wasn't aware of this and re**** on the plan's promise of coverage. When I raised the issue, I was told I should have read my contract, but how could I know what was crucial? My car was serviced without replacing the cambelt, leaving me at high risk of engine damage if it fails, which could result in huge repair costs. This feels unfair, as I purchased the plan in good faith expecting comprehensive coverage. Greater transparency about exclusions and their risks is essential. Customers rely on these plans for peace of mind, but this experience has been frustrating and disappointing.
0 replies
94 months ago
The assistance was excellent
The agent was very helpful in directing me on the online MiWay site. Well done
53 replies
Review Distribution
5 Star
4 (66.66666666666667%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
1 (16.666666666666668%)
1 Star
1 (16.666666666666668%)