LK
Lancelot K
Active since Jul 2018
5
Reviews
0
Industries
Reviews
5 reviews30 months ago
Monthly cash back
I have been calling since the 17th of October 2023 regarding the monthly cash back and still not resolution. I was asked to call again after a day of which did, I called twice on Friday the 20th of October 2023 of which I still did not receive any assistance or help. if there was problem with the system why are your clients not communicated? today I called twice and I was placed on hold by a rude consultant lying to me that she is assisting me. what a bad customer experience. A contract was signed with both parties to play their roles. my obligation is to pay my monthly premiums of which I am doing so, I do not give you problems when it comes to collection the monthly premiums
131 replies
41 months ago
Mr Shawn Towsen .. w...
Mr Shawn Towsen .. what good man he is, in all honesty and yes he was doing his job but he went above his duties.. In middle of all rains and morning traffic he was there to assist and giving me advice as to what to do as this was my first car accident. He kept on checking on me, my condition and gave me the only umbrella he had hahah. Even after my car was towed he waited with him until my girlfriend showed up.. so Thank you and keep helping others as you have helped me.
132 replies
77 months ago
Nedbank Professional Banking
Nedbank Professional Banking thank you, with polite and most friendly bankers always available to assist you. ... day or night they are there. I would like to recommend the Nedbank Professional Banking to anyone who is need of them, try it out and you will not regret it. I was in a situation which I cannot mention but my Nedbank Professional Banking Team came through for me and I have my money back #PeaceOfMind
0 replies
77 months ago
Booking fees@ Sefapane Lodge and Safaris
I had booked for my parents to go there to relax as they are old people, but life happened and they informed me in time that they won't be able to make it so I had to cancel the booking, it's a long process to even cancel your booking and the time they attend your matter they will tell you that" it's late to even make any cancellation and we will fully charge you for the full accommodation" what the **** is that? It's festive season and people just wants to relax and enjoy, When paying for the booking I didn't give you guys problems and I know policies and procedures are in place and I respect that, instate of advising your customers properly and making them understand you guys do the opposite. Can you take your cancellation fee and give back my balance thank you.. Confirmation number: 2736554090.
0 replies
94 months ago
Money Paid to DSTV but you still owe.
On the 15 of June 2018 i paid R445. 00 on behalf of my mother for DSTV which i did my payment on the FNB online platform, ref number as the Samrtcard number but even today they said the dstv was not paid, i have been calling and forwarding proof of payments and today i am owing R782 from where? what happened to the R445 i paid in June? if a wrong product was selected for example but your ref number is correct you will not even get assisted by multichoice for them to just allocate your money together with ref number to the right of product you rerf number is assigned to. my question is what happened to the R445 i pad on the 15 of June 2018
212 replies
Review Distribution
5 Star
2 (40%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
3 (60%)