Active since Jul 2018
I wish to thank the staff of Incredible Connection Cavadish Sqaure , Claremont for taking their time in explaining their company return policy. Peter and Cole replace my defective lovono m8 with a brand new blackview 60 tablet.I am very disappointed with the standard of lovono products because in my opinion and experience their products have taken a nose dive
In 2023 04 21 I purchase a Levono M8 tablet TB850 sx from Incredible Connection. The perform vry well ,however, 6 months down the line started to reboot and switch off all the time. Two months ago I took the tablet in for repairs. Six weeks later I had to phone Incredible Connections to enquire about the the tablet.The technician inform that the tablet was ready and apologized for not informing me. They said due to the holidays it it would only arrive on Tuesday for latest. On the 2024 04 11 they in form me that Levono no longer manufacture the TB 850 sx model and would past a vredit to replace the unit The technician at Incredible Connection said they would load the the voucher on my card and could not refund the cash that I paid for the unit, however,they had a Levono unit that was compatable withe unit that went in for repairs and that I must pay the R600 difference. I feel that this very unacceptable because I am a pensioner that I must know fund money out of his own pocket for a replacement tablet. I had a lot of confidence in the Lovono products because I purchase a laptop that is still working today. All I want is just that you would replace the tablet without me having to fork out additional funds for a replacement unit. Regards Henry 0835165243
pic n pap has not rep**** to my mail yet even though they said only I will be able to read the contents
No name 900gram picknpay brand jam that fits into 200g empty coffee jar does not make sense to me,no where on the printed label of jam tin do they indicate that it is per litre..I have been a loyal customer of Pick n Pay for a number of years and will have to rethink where I shop....
Black Friday Deals was a farce because items listed in November. 2023 shopping went up by 50% so there was no saving from the online shopping. I always thought online was the better way to shop and cheaper compared to shop at the major super markets. Fr
I recently bought a 6 seater l Gomma Gomma lounge suite from House & Home Tokai Cape town.We discovered that the back rest foam of the lounge suite was disintegrating after two years.I reported the matter via email to House & Home on the 23/11/2022 who did not even refer the matter to Gomma Gomma and only did three weeks later when I approach them.Management was no very helpfull and indicated that I had to pay one of their service providers to repair the lounge suite.I paid them R11000.00 for the lounge suite and find it unacceptable that I must pay for a lounge suite that was poorly manufactured. 25 years ago I purchase a 6 seater corner Gomma Gomma lounge suite from Bradlows that is also in a very good condition. Your standards have dropped? Kind Regards Henry 0835165243
Recently I,purchase a six seater lounge suite from House & Home Tokai Cape Town that was manufactured by Goma Goma.two years later we discovered that back rest foam support was disintegrating of the lounge suite.I wrote to House and Home on the 23/11/2022 and forward photos to substantiate my claim,however,three weeks later when I had heard nothing from the store I went to the the store to ascertain what was the hold up.I discovered that my complaint was not forward o Goma Goma for accessment and only sent to Goma Goma on the day that I brought it to their attention. I spoke to he store manager ho said the suite was out of warranty and that I must pay one of their service providers to repair the lounge suite..I had a lot of faith in this company because over he yeas of my married life I purchase a lot of furniture from them ,recently I purchase R16000.00 worth of furniture from them. I now discovered that they sell inferior products to their customers. Why must I pay them to repair my lounge suite that cost me R11000.00 at the time when I purchase it.The store Management was not very keen on helping me which lead me to believe that after sale business was not important because they achieved heir targets for the month. He made feel that because I was a pensioner he made feel that I was bing a nuisance and wants to get rid of me.
25 years ago,I purchase a lounge suite from Bradlows that was manufactured by Goma Goma Cape Town,however,with three children the suite stood the test of time and is still in a very good condition.In 2020 we went to House and Home Tokai and purchase a Goma Goma 6 seater lounge suite that we paid R11000.00for the item.one year a d six months later we discover that the back rest foam of the suite was disintegrating.we brought it to the attention House and Home and Goma Goma but to-date the have nor been very helpful.Why must we pay for their bad workmanship? Regards Henry
Dear Sir/Madam In September 2018 my wife was advised to get a blood pressure machine to monitor her bp. Her Doctor motivated and the bp machine was approved by Gems The machine was purchase at Clicks Pharmacy.After a week we found that the machine was defective as it was giving us fault readings,we decided to return it and take another blood pressure machine that was not a Clicks brand as we were not happy with the Clicks product. Clicks subsequently re-emburse the medical Aid (Gems ) the full amount. At the time an assistant at Clicks then advised me Veroval bp machine as in their opinion it was one of the best machines on the market. It costed R620. for the machine and because I was concern about my wife's health I paid for the machine All the paperwork was submitted to Gems so that they could re-emburse me However, after dealing with numerous consultants at Gems, phoning them,sending emails, going into their walking in Call Centre in Cape Town I was told in 2021 that the account was stale and that there was nothing that they could do for us. It was not if we did not do a follow up and even the supervisor at their Cape Town office slowed me that some of our emails was not even open and he promise to follow up.We continuously called him and nothing came of it. In January 2022 an Adrienne from complaints department, contacted my wife in connection with a another problem my wife was experiencing with Gems and she discussed our blood pressure machine problem with Adrienne. Adrienne kindly offered to to follow-up on the on the problem but after several attempts by her to get answers from Gems she contacted my wife in February 2022 to say that the Appliance Department said because we bought a more expensive bp machine they are not going to re -emburse us for the machine. Adrienne herself dealt with 4 Managers. This I don't understand, what we asking is only the portion the medical aid was prepared to pay for the bp machine. It is extremely exhausting dealing with this medical aid,as in my opinion, as a pensioner, I feel if I was being given a raw deal. I don't understand how they can say the account was stale when I submitted all the relevant documents on time,and not once, but several times and nothing has come of this. It is disappointing because of incompetent people I now have to lose money that I can ill afford as I also have to provide for two unemployed children losing their jobs due to the Covid pandemic. I trust this matter will receive the attention it deserves. HJ Le Breton 083 516 5243
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