WV
Wayne van der Walt
Active since Aug 2018
8
Reviews
0
Industries
Reviews
8 reviews42 months ago
Ambledown Financial Services are the worst in the world for Gap Cover.
This company must be the worst for Gap cover in South Africa. They seem to try their hardest not to pay claims. Use them for gap cover at your own risk. If you think I'm being harsh go to Google maps and check out their reviews, go to their Facebook page and check out the complaints.
133 replies
43 months ago
Cargo Compass - Deal with them at your own risk
I asked Cargo Compass to hand over a shipment to my clearing agent. They then tripled their charges. What a disgusting practice. I asked their agent to query this for me, and their response: After checking with my Seafreight manager, please note that these are our standard handover charges we bill to freight forwarders. What rip-offs.
0 replies
50 months ago
Good after sales service
SK always n goes the extra mile. Great service as usual. Thank you!
0 replies
54 months ago
SAGE ONLINE failing yet again.
Once again SAGE online is failing us dismally. I would strongly advise any company out there looking for a cloud accounting system to avoid SAGE online like the plague. They are simply too unreliable. Just take a look at their Facebook page to see how many people complain about them. When you try get hold of them it is impossible. They make it virtually impossible to get hold of them telephonically. Surely this company should recognise that their accounting system runs our business. That's what we pay for. When they are down we cannot invoice, cannot check stock, cannot quote. SORRY SIMPLY DOES NOT CUT IT WHEN IT CARRIES ON FOR WEEKS AT A TIME!!!!
53 replies
64 months ago
SAGE Online accounting is terrible - Look at alternates
SAGE online accounting has now been down for three days. Please consider other online accounting packages before SAGE. This is far from the first time they are down. For more than a year now their package is slow. Slow to print, Slow to Generate PDF's, Slow to download the invoice after it's generated. Another most irritating bug is when selecting an item to add to your invoice it fails to add the item forcing you to go back an search again for the item. sometime you need to do this 2-3 times before it will add. There are just so many little irritating things that affect your productivity.
61 replies
76 months ago
Sage Online down and experiencing technical issues
I am absolutely blown away that Sage one online is experiencing technical issues for over a week. This is totally disabling my business, we cannot invoice or even check stock when clients call in. Sage this is beyond belief. If I can give you zero stars I would.
61 replies
82 months ago
TNT must be the most unhelpful company in SA
TNT South Africa is shocking. I am currently dealing with a shipment stopped by our customs. TNT staff have been so unhelpful it's incredible. I'm not sure if they are understaffed or what the issue is. 99% of the time goods are delivered but god help you if you have an urgent shipment and customs stop it. SARS have been 10x more helpful than TNT. TNT would do well to remember I am the customer here. Yesterday their main number was not working from 08:30 and to around 1pm. They never ever return calls.
105 replies
93 months ago
Travelstart system does not work
Thank you Travelstart for ripping me off. Firstly their booking system is completely deceiving. You go through the process of booking put in your card details and the order is processed. Little did I know the order is not in fact processed. You receive an email that tells you to click on a payment link. Each time I clicked on this email it informed me that this link has expired . I ended up getting charged for two flights when i only needed one. The booking I made was for my daughter who was in the USA at the time. I used her email address and the first transaction emails was sent to her. She informed me the link is not working. I then went through the whole process again, this time using my email address. Once again and email with a link not working to complete the transaction. After a lot of searching I eventually found the Travelstart office number. I spoke to a very helpful person explaining to him what had happened. He then asked me to hold as he was going to call the airline. After a 10 min hold he came back on the line and said to me not to worry the flight is now confirmed and I should check my email. I received and email to say this is your payment link. I went through the process again and finally received the eticket. When I received my card statement I noticed my credit card has been charged for two flights ans two sets of Travelstart fees. Now after a number of emails Travelstart inform me the booking was made twice and I can get the following refund: Service fees and Travel Extras :R 1706.02(nonrefundable) Fare and Taxes :R 6045.68 Airline Penalty :R 4950.00 Refundable amount : R 1095.68 Here are my suggestions: 1. Travelstart, fix the system so that when the flight is booked the payment is completed and your customer knows where they stand. Right now it's too confusing and has led to me losing approximately R 5000.00 because of cancellation fees. 2. When a customer calls in and you help them, double check your system to make sure their booking has not actually gone through before re-booking. 3. Stop hiding your phone number so that it's virtually impossible to speak to a person. For everyone else - Book through Skyscanner, GotoGate, Flight Centre at least their systems work and you know the booking is completed. Travelstart seems to show prices R 1000 cheaper than these guys but it will cost you almost double in the end. Happy Travels!
0 replies
Review Distribution
5 Star
1 (12.5%)
4 Star
0 (0%)
3 Star
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2 Star
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1 Star
7 (87.5%)