RM
Reabetswe M
Active since Aug 2018
7
Reviews
0
Industries
Reviews
7 reviews31 months ago
CCD couriers
All I can say is sies. How do these companies continue to work with them is beyond me.
0 replies
84 months ago
Absa pestering me over resolved issue
I have been called over and over for the last 2 months over an account in arrears. The payment was made as advised by their call center agent through the public recepients facility on the FNB app with a reference number also received from the agent. It was then concluded that the reference number I had used was incorrect and that the funds will be re-allocated to my account somewhere in the beginning of the previous month. The issue is still not resolved because I am still being hounded
112 replies
86 months ago
Incorrect billing
For the last couple of months, vodacom has been over charging me and under delivering. They have basically billed me for in un-capped data while forcing me to make do with a 100gig bundle. This whole saga stretches back to November 2018. First they refused to suspend my fibre while I was in the process of moving. Which means I was billed for an unused facility for two months. I moved into a new unit in Jan, and the agreement with them was that an interim solution would be provided since there wasn't any fibre infrastructure in the area. This was to be billed at a lower price than my regular facility which I am contracted for. It's two months of trying to sort this out while being lied to by their call center agents. Now it has finally culminated in this scenario where I am without a connection and my business is suffering. Someone please help.
56 replies
86 months ago
No Service at all
I recommend you stay away from this company. I signed their contract which was based on me paying a deposit up front and x6 payments after which I would be eligible for a getaway package. I tried on a couple of occasions to get the rep assigned to me to assist with said booking to no avail. My response was to reverse the seventh payment and then proceed to block them from my authorized debit orders. Now I am being harassed to make cancellation payments and being reported as a bad payer.
0 replies
93 months ago
Unauthorised debits
I am constantly having to cancel/block unauthorised debits from my account. The latest one from a company called USIZO247. This company allegedly got my details from a "National consumer database", whatever the hell that is. This debit order cannot be reversed online which means I have to go into the bank and then queue to reverse the debit order for which FNB will charge me. I have tried a number of times to try and inquire how FNB validates these debits without any response. I am starting to think FNB is in on these scams with these fraudsters.
53 replies
93 months ago
Frauds
I got an SMS telling me a "KEYDIRECT lodged a debit order for date 180831 on your acc.for queries call ********** 235 ref *********" I called their call center and the agent mentioned that they got my details from the NATIONAL CONSUMER DATABASE. The operator seemed to acknowledge that they do this a lot.
0 replies
93 months ago
Slow/ No responses
I have been trying for over a week to log a claim with Dotsure. Time and again when I do get through to them, they promise to call me back within a few minutes but never do. This is a business vehicle I am to trying to get back on the road and they just don't care.
106 replies
Review Distribution
5 Star
0 (0%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
2 (28.571428571428573%)
1 Star
5 (71.42857142857143%)