KS
Kobus S
Active since Aug 2018
16
Reviews
0
Industries
Reviews
16 reviews17 months ago
Resurrecting a closed contract.
So I had a contract with rain until I upgraded to fibre right. A year ago. 2 months ago rain used my card details to collected fees on this closed contract. I don't even have a modem. I went to Nedbank the transaction was reversed on a *****ulent clause. I had replaced my card. 1 month ago rain contacted me to arrange to collect funds. I explained to them what happened and I did. They where not able to provide a written contract binding me to them. today they contact me again. threatening me with legal fees.
112 replies
23 months ago
Good Vodacom Customer contract services
The updated customer service that I have received is less *****, underhandedly trying me to sign up for more costs. Granted I still had to agree for more Data than used, but the service from the consultant is 10/10 vs my prior experience where management allowed a regression based on poor sales service.
106 replies
31 months ago
Limited financial assistance with illness.
This Company is a non-caring organisation. I have Costochondritis and had a recent flare of of the symptoms and was forced to implement self-healing. The company: 1) requires a Dr letter to suspend the contract 2) only offers a partial reduction 3) only offers a temporary pause It’s kind of Ridiculous and thus pointless to have a pause, because something will keep biting the purse strings.
0 replies
35 months ago
Oos-Moot Projek
Die Moot Projek is a organisation centred in the Western parts of Ward 52 and most of Ward 84 in Tshwane. This organisation provides a pulse of Urban Renewal that is focused in these areas. Thus not the whole Moot region or Ward 54 and 53. This pulse of Urban Renewal Projects can be expected to benefit Ward 84 and Ward 52 first, before some of the donation funding radiates out to Ward 53 and Ward 54. Thus people and organisations wishing to donate to this organisation should be aware of the Oos-Moot bias.
0 replies
36 months ago
Poor handover procedure
They did not start or completed the cancellation process of the other insurance company.
53 replies
37 months ago
Poor customer service.
So I have SMSs and emails claiming that Vodacom customer service wishes to discuss the recent investigation on why my contract cost was increased without my authorisation. Now customer care drops my calls when I get a hold of customer care.
106 replies
40 months ago
Not honoured customers wishes!
It appears Vodacom call centre is trying to force a upgrade on me, that carries increased costs.
264 replies
43 months ago
Discovery dropping claim calls
Discovery keeps dropping my insurance claim calls
133 replies
50 months ago
Horrible HR practices at TGIS
Total Geographic Information Systems pressurises you to cash out your pension because it is inconvenient for them for previous employees to have a pension with them.
0 replies
51 months ago
Non responsive to assistance request
Old mutual is happy to sign new up clients. However not helpful in existing policy options. Then ignores prior support tickets and tells me that I have to make payments that I requested to be suspended or policy terminated. From: Kobus Scheltema <k87scheltema@outlook.com> Sent: Thursday, February 3, 2022 8:42 AM To: Branch@OldMutual.com Subject: Re: policy & cancel policy - Reference number: CEA2202469533 - Reference number: CEA2202471601 8705085110084 Get Outlook for iOS From: Branch@OldMutual.com <Branch@OldMutual.com> Sent: Thursday, February 3, 2022 8:40 AM To: k87scheltema@outlook.com Subject: RE: policy & cancel policy - Reference number: CEA2202469533 - Reference number: CEA2202471601 Good day Thank you for your request. Your reference number is CEA2202471601 Kindly provide your ID number to further assist you Kind regards Old Mutual Customer Service Old Mutual Life Assurance Company (South Africa) Limited, Registration Number 199/004643/06. A licensed FSP and life insurer. www.oldmutual.co.za f. facebook.com/OldMutualSA t. OldMutualSA From: k87scheltema@outlook.com Sent: 02/02/2022 15:16:35 To: Branch@OldMutual.com; Cc: Subject: RE: policy & cancel policy - Reference number: CEA2202469533 Sent: 2022/02/02 17:16:35 From: "Kobus Scheltema" <k87scheltema@outlook.com> To: "Branch@OldMutual.com" <Branch@OldMutual.com> CC: Subject: RE: policy & cancel policy - Reference number: CEA2202469533 You don't often get email from k87scheltema@outlook.com. Learn why this is important This email originates from an external source. Stop and think before you click! Hi. I should now two policies. I need to pause / cancel the debit order into the active policy due to unemployment. Kind Regardas Kobus Scheltema From: Branch@OldMutual.com Sent: 02 February 2022 14:56 To: k87scheltema@outlook.com Subject: policy & cancel policy - Reference number: CEA2202469533 Good day Thank you for your request. Your reference number is CEA2202469533 Kindly provide a brief description of your request to further assist you Kind regards Old Mutual Customer Service Old Mutual Life Assurance Company (South Africa) Limited, Registration Number 199/004643/06. A licensed FSP and life insurer. www.oldmutual.co.za f. facebook.com/OldMutualSA t. OldMutualSA From: k87scheltema@outlook.com Sent: 02/02/2022 10:53:28 To: Branch@oldmutual.com; Cc: Subject: policy & cancel policy Sent: 2022/02/02 12:53:28 From: "Kobus Scheltema" <k87scheltema@outlook.com> To: "Branch@oldmutual.com" <Branch@oldmutual.com> CC: Subject: policy & cancel policy You don't often get email from k87scheltema@outlook.com. Learn why this is important This email originates from an external source. Stop and think before you click! Hi WhatsApp is not working. My Id is (removed for Hello Peter). Looking forward to get assistance. Regards Kobus Scheltema
53 replies
Review Distribution
5 Star
3 (18.75%)
4 Star
1 (6.25%)
3 Star
3 (18.75%)
2 Star
2 (12.5%)
1 Star
7 (43.75%)