Active since Mar 2009
Without fail no internet every night after 1900. Like in zero, nada, nothing. Worst is Afrihost's response: 'we can not do anything about it'
Customer portal pretty much useless if your customer don't have a profile. I was reluctant to accept finance through Marquis finance again because of previous incompetence and negative experience, I should have gone with my gut. Nothing has changed. Still the same.
I presume, because it is an Friday, FNB forex do not work!!!! Frustratingly inward SWIFT transactions will just 'hang' till Monday when someone at FNB forex will grace a person with service. It seems like customers are just an irritation to FNB staff as queries does not get dealt with, or maybe on Monday. And yes you pay for this pathetic service, $27.53 or R442 in todays money. And once again the customer must just smile and pay for another stellar performance from FNB.
Been a returning customer, with all my properties. Listed properties on 'for sale' and 'rent'. After 2 days listings are still not active. Emails and queries go unanswered. All it show is listing is under review. Seriously paid R2k to have the same properties on my profile reviewed ....... again.
I am extremely disappointed with my recent experience with WeBuyCars, which will regrettably be my last. I purchased a vehicle via auction while I was overseas, and therefore re**** solely on the Inspectify report to make an informed decision. Unfortunately, the report was inaccurate and failed to disclose clear accident damage to body panels as well as interior damage that is beyond repair. Following the successful auction, I had to repeatedly follow up with the WeBuyCars Midstream branch in order to receive any communication regarding the next steps. I eventually made contact with Khensani, who advised that the vehicle would need to be re-listed due to an alleged internet issue. However, the day before the vehicle was due to go back on auction, I received an invoice and a call from Khensani confirming that my original bid had been accepted and that the vehicle was mine. I settled the invoice in cash and advised Khensani that I would collect the vehicle after returning from my international flight on Thursday, 27 November. I specifically requested that all necessary arrangements be made in advance so that collection would be smooth and efficient. Upon arrival at the Midstream branch, I found that nothing had been prepared. The vehicle was parked in the yard and had not been cleaned or inspected, either internally or externally. Considering the purchase price in excess of R300,000, I found this to be highly unprofessional. Despite requesting that all documentation be ready upon collection, I was advised to wait. It was then that I discovered the true condition of the vehicle, which was in an unacceptable and severely neglected state, both inside and out. In addition, to date, I have still not received the NATIS document. Based on this experience, I am left with no alternative but to conclude that I have been misled and treated with a complete lack of professionalism. No amount of advertising can justify or conceal such an absence of integrity and basic customer care.
App**** for access bond on my home loan, but seems like the small, insignificant clients are not worth a response or update from FNB.
What a total disappointment. I expected them to be more proactive and communicative especially with their footprint and all the adverti*****ts. As a first experience I bought a vehicle that is at the Midstream branch on their online auction, I was the highest bidder (won the bid) and that was literally the last. YES, NO FURTHER COMMUNICATION - NOTHING. I have send emails, online enquiries as to what is expected to finalise the transaction and .......nothing. Hugely disappointed what a let down.
Magalies Park Now here is a resort that treat its customers with absolute disdain. We booked for a week in a superior chalet, three out of the seven days in this chalet we had no water and when the water was hot it was also electrified to the point that you could not touch any tap or sink. Our two young kids refused to bathe or even brush teeth. Magalies park management treated this hazard nonchalantly and with no urgency and kept us in this possible death trap without the option of moving us to another unit. This was our fourth visit to Magalies park this year and this experience truly left an electrified taste in our mouths about the head in sand attitude of the regional director and management of Magalies Park.
MQF is an epitome of incompetence. After settling my account and receiving a confirmation PAID UP LETTER, MQF is now trying to e x t o r t another amount from me. And to make it worse an entitled Administrator Duduzile Dlamini chose to believe her one sided opinion and refuse further correspondence and evidence stating the facts. This entitled company has now decided Norman Bisset and associates can do the e x t o r t I o n part for them.
It has been 4 months and FNB still can not deliver my credit card. My CC expired and due to their inability to deliver my CC FNB froze my account with a POSITIVE balance and now according to FNB I have to reapply for my Credit Card. Really how in this word does this absolute incompetence equate to me reapplying for a new CC. What in the mean time is happening to the Positive Balance that is lying frozen in my now lying in my frozen account. Oh yes I can not close my account because there is a positive balance in it. I don't know if I should laugh or cry about this clown show called FNB!
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