CS
CJ S
Active since Jul 2011
14
Reviews
0
Industries
Reviews
14 reviews2 months ago
Valley View Pressed in Time FTW!
Always a pleasure dealing with the ladies at Valley View Pressed in Time. Great attitude, quick service, and consistent reliability over the past 4 years I've been going there. Thank you ladies for your hard work.
0 replies
10 months ago
Lumka Kuboni is useless
Called RCS and got through to Lumka Kuboni. This agent was incredibly rude and unknowledgeable about my account. When I asked her why my account status was so much in arrears, she told me it was because I had paid in advance and that was not allowed. Lumka Kuboni does not have people skills to be a call centre agent. Lumka Kuboni does not have proper language skills to know how to talk to customers. Lumka Kuboni does not have sufficient accounting skills to explain the basics of customer accounts. Fortunately I did get through to someone at RCS who managed to explain the account status properly, so payment will be made today. But Lumka Kuboni should not be working at RCS. She is useless.
53 replies
11 months ago
Game Accounts is Broken
I keep getting SMSs stating that my account is overdue, when I have proof that it is paid up in advance. When I try to call the number provided, it doesn't go through. No please tell me how I'm supposed to settle this matter if I can't get hold of your accounts department?
58 replies
122 months ago
No feedback about home loan
Spoke to Bubbles at Northgate FNB yesterday and left my details with her for a home loan consultant to contact me. She promised that he would get back to me within the day, but he didn't. Makes me wonder whether moving over to FNB was a good idea...
75 replies
126 months ago
Lucy Mofokeng
After four complaints on HP I finally got a call from Standard Bank. Lucy Mofokeng was assigned to my complaint and she is as clueless as everyone else in that place. She had no information with which to help me. She danced around my questions. When I asked for her name (to make sure she would phone me back as promised), she retorted with: \My name is Lucy Mofokeng
75 replies
126 months ago
Move to FNB!!
To all Standard Bank customers who are experiencing the same troubles I am: Please have a quick look at FNB's complaint page on Hello Peter. You will notice that FNB is in the top 5 for companies who turn complaints into resolutions. This is the kind of bank I want to deal with. How about you?<br> <br> During this month I will be moving over to FNB. The reasons:<br> - You ignore my emails<br> - You ignore my HP complaints<br> - You owe me thousands of rands which you refuse to pay<br> - Your website is a fraudster's dream<br> - You are too busy with your big IT upgrade to worry about customers<br> - FNB care about their customers and about resolving complaints<br> <br> For someone who has sung your praises to so many people, I will now be your biggest negative word-of-mouth publisher. Goodbye and good riddance!
75 replies
127 months ago
Ignoring emails
I sent STD bank an email exactly 1 week ago @ 3:43pm for them to change my email address. Today I received an email from them at my old address. It seems they have completely ignored my email the same way they ignored my last complaint about their foreign exchange division (no one called me).<br> <br> I will be closing my account with you. Please call me to finalise everything.<br> <br> Thanks
75 replies
128 months ago
No rate confirmed
For two months now STD Bank have released foreign currency into my account without even bothering to confirm the rate with me. I keep getting short paid because of your laziness. When I called to query this, the consultant puts the blame on Nedbank. Nedbank? What do I have to do with Nedbank? I deal with STD Bank and the service just keeps getting worse and worse. Unacceptable!
75 replies
130 months ago
Reasons to leave
This is just one more reason to leave Std Bank. Your internet banking is often offline during the first weekday of the new month. It's quite pathetic. Your service has gone down in general. You have changed your IB to a less user-friendly platform. There really is no reason to stay. <br> <br> Please refund my bank charges for the month as I am not getting the service I pay for. <br> <br> If you don't, I'm off to FNB.
75 replies
131 months ago
Martha has a chip on her shoulder
Dear Food Lovers management<br> <br> I can't help but wonder what you are doing about the shocking service at your establishment. Surely after numerous complaints you have recognised that many of your staff members have a serious chip on their shoulder. <br> <br> I have just experienced one of the rudest servers at Food Lovers Hillfox. Martha has no problem showing her disdain for customers who want to purchase biltong from the remote biltong counter close to your tills. She refused to greet me and also refused to call her manager when I complained about her attitude. She blatantly argued with me insisting that there's nothing wrong with the customer greeting her first. <br> <br> All we get is a long face. No, \How can I help?"or even a \""Hello.\"" She looked at me like I was seriously ruining her day. <br> <br> SHOCKING! Whatever happened to smile and greet your customers? This is the third time I've had this issue with your female staff. I'm not sure why Food Lovers in Hillfox is hiring people who are not suited to the service industry. Clearly they need training - or perhaps Martha should be put on cleaning duty"
76 replies
Review Distribution
5 Star
1 (7.142857142857143%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
12 (85.71428571428571%)
1 Star
1 (7.142857142857143%)