PK
Peter K
Active since Mar 2009
10
Reviews
0
Industries
Reviews
10 reviews11 months ago
Cannot Buy Eskom on FNB App for over a month!
See Ref 665566OQ, For over a month, when I try to purchase Eskom Prepaid Electricity on the FNB app, it gives an error saying the 3rd party vendor is down. Before that it always worked fine. I have been reporting it for over a month, and they keep on saying they have a technical problem, and that they will sort out out. Each time I have to go to Spar, withdraw Cash from a Capitec ATM, then purchase electricity at a rate more expensive than FNB Was. For over a month, and it has not been sorted out
58 replies
13 months ago
Ordered Ebook. Have not received in almost 2 months. Company not replying
Please see Case #: 47249196. Ordered Ebook on January 15 2025. Have not received the Link to download the Ebook, and no reponse from yourselves when I request the Link to the Ebook or a refund. You have my money, now you dont even answer me, even though I have sent you several emails.
0 replies
40 months ago
Account Paid up, but Telkom has marked my account as defaulted
Was contacted last year by Dept Collectors (Blake and Associates) for Telkom. They told me account was overdue, and was handed to them. And that if I made payment, the account would be closed, and not marked as default. I made payment immediately after that for the full amount. I have checked my Credit Report, and Telkom Marked my account as in default (27th May 2022). This is affecting my credit rating, but I cannot get Telkom or Blake and Associates to remove the Default that they have put on my account. Now if they don't remove this, I will have a mark on my record for 6 years!. Telkom can contact me for more details.
0 replies
80 months ago
Trying for Days (and on phone for hours) to get ADSL moved to Migration Holding Pool / Queue
Been Trying for Days to Move ADSL Service 0393150926 to the Holding Pool / Queue to Migrate to another ISP. Filled in Cancellation on the Website, and selected that it goes to Holding Pool / Queue. Phoned in as there was no confirmation. They processed the Cancellation, and when they tried moving it to Holding Queue, it gave an error that said they must try later. Phoned Several Times today, each time spending over 15 minutes on the call. Each person tells me to phone another person (Billing -> Cancellations -> Technical -> Sales). But nobody can help me. Some people promised to call me back, but hours later, still nothing. We have done everything that was expected, and have spent over 2 hours on the phone to Various Telkom Numbers. Who can move the ADSL to the Holding Queue? it is extremely Urgent.
0 replies
93 months ago
International Parcel Not Found, No Reply from Customer Services Email
I am expecting an International Parcel, Sent from USA, via Asendia International Mail. Tracking No : UM ********** 55US It departed the USA on the 12 July 2018, with expected delivery on 18 July 2018. I have not received the Parcel, and I cannot find it on the SAPO track and trace. ********** is not responding to my query. Sending the message to the postoffice facebook page, I get a reply that it was forwarded to relevant department. But still no contact on where my parcel is
210 replies
93 months ago
International Parcel Not Found, Emails to Cust Service Bounce Back
Trying to track my International Parcel that was supposed to arrive a month ago from USA, Tracking no is UM ********** 55US. SAPO tracking does not list this parcel, and when I send an email to customer services ********** to get an update, it bounces back with : ********** host inbound-smtp.eu-west-1.amazonaws.com [54.239.39.100] SMTP error from remote mail server after RCPT ********** 550 5.1.1 Requested action not taken: mailbox unavailable
0 replies
103 months ago
Gateway, Wavehouse , Paid too much for dissapointing, not worth it expo.
What a disappointment, and huge waste of money. We live in Shelly Beach, KZN, and decided to go with our 2 children to the Dino Expo at gateway. From your advertising, we were lead to believe it was like the expo that was at Suncoast some time ago. So, after travelling 120km one way, we get to Gateway. We then have to walk around all over at the Wavehouse side, asking several people how we get to the Expo, as there were no signs posted. Eventually we found out we have to go through a side gate (still no advertising). Then we have to walk around and eventually find the tent in the back corner. We then pay the R120.00 per adult, and R100.00 per child to gain access to the tent (so a total of R440.00 just for those tickets). We get into the tent, and there is very little to see there, only a few fossils, and a smalll selection of animatronic dinosaurs. One of them was not even working. So total time around inside the tent was a total of 5 minutes! My son decides to go to the corner where you can take a picture sitting on the dinosaur, or inside the egg, and the 2 staff ladies at the corner shout at him because they are 'out of order' and he cannot go there. HOW CAN A STATIC EGG BE OUT OF ORDER? My Children were also looking forward to digging for the Dinosaur bones (As was advertised on your site), but as it was raining, they said that we cannot do that. THIS IS THE COAST! How can you not plan for rain, especially as it comes into summer. That should have been INSIDE a tent, or undercover. And then, you ask R30.00 per child per ride to go on the train/dinosaur outside the tent. So, after going all the way to Durban, we pay R440.00 to look at a few animatronic dinosaurs (and the Teranadon was not even working), Then have a quick 5 minute walk around the tent and out, and that was it. We actually spent longer at the ticket table outside then we did in the tent. This has really been a disappointment, and a rip off! Several people were complaining to the staff about all the above, but the staff were dismissive, and argumentative. I wanted to ask them for a refund, but I did not want my children to be subject to all that negativity, especially just after their tremendous disappointments. As we did not purchase the tickets thorugh Computicket, but purchased them at the door, I am asking you how we can go about getting a refund into our bank account for the value of the tickets (I am not even asking for re-imbur*****t for all the petrol wasted to get to the pathetic show and back) Please can you get back to me Thank you
0 replies
112 months ago
Meal took 2hr19min to arrive, Pop-its Upside Down, and Black Dots
<p>Posting this on HP, as there was no response to my 2 emails to Debonairs Pizza Head Office ********** <p> </p> <p>On the 30 December 2016 at 19:00 I placed an online order with Debonairs Margate (and paid online). That was Order 300, INV 530482.</p> <p> </p> <p>At 20:10 I received a Phone Call from Debonairs Margate saying that they are sorry it is taking so long, they are just very busy and that they would send the driver as soon as he gets back (which they said would be in 15 minutes)</p> <p> </p> <p>At 21:19 the Driver arrived on his Motorbike (2 hr 19 minutes after placing the order).</p> <p>When he took the order out of the Delivery Bag, he noticed that the Chutney POP-ITZ packet was upside down, so he quickly turned it over. By this time all the filling had come out of the Pop-ITZ, and was lying in the Foil Container (and looking really Unapetizing, and the guests did not appreciate us having to scoop the filling back in).</p> <p> </p> <p>As he took the Pizza's (a Standard Pizza, and the On-The Double Pizza's) out of the delivery bag, I noticed that the top of the boxes were cold, and that the hot-or-not dots were black. I immediately pointed this out to the delivery driver (and took a photo of the black Dots while the driver was holding the boxes). The driver said that the bottom of the box is still warm, I told him that the Hot-Or-Not dot is black, which according to your advertising means that the Pizza's are free. He said I must contact a Manager or Superviser about that. (I did not continue pestering him because as we had paid online, he would not have the money to refund us).</p> <p> </p> <p>I proceeded to take the food, as we had guests with children who had waited over 2 hours so that they could eat before sending the children to bed. But when we opened the pizzas, they were cold, and very rubbery (which to me means that they were not taken out of the oven just before they were delivered, but that they had been standing on the warming pass for over an hour.</p> <p> </p> <p>In Summary</p> <p>2 hr 19 Minutes for the Meal to Be Delivered</p> <p>Popitz packet was upside down during transport, which caused filling to fall out</p> <p>Hot-Or-Not Dot's were Black</p> <p>Pizza inside was cold, rubbery, and unapetising.</p> <p> </p> <p>As this is my second bad experience with this branch, I do not want to receive a replacement order, but I would like a refund (as per your Hot-or-Not DOT advertising)</p> <p> </p> <p>Regards</p> <p>Peter Kolbe</p> <p> ********** 544</p>
112 replies
132 months ago
Paid to Unsuspend Acct. 3 Days Later still Suspend
On the Morning 19th June 2015, I made Payment of the Full outstanding amount on my account,<br> and Emailed proof of payment to yourselves.<br> It is now Monday 22 June, 8:25PM, and I still cannot Use my ADSL Account.<br> Even if I try login to your site it says :<br> \Your account is currently suspended and must be reconnected before you can access your services or make any changes to your products.<br> You are not permitted to reconnect your account using your current login credentials. Please log in using different credentials or contact our call centre for assistance."<br> <br> I have sent several emails regarding this"
76 replies
137 months ago
Told Account is Settled, now Running DEBIT!
Paid my Nashua Mobile Account EFT in December Last year,<br> then Nashua Mobile Ran debit order for the same amount. Phoned their call center, and the agent advised to go to the bank, stop the debit order (which cost ME money!), and get it reversed.<br> Then received Emails and SMS's from the Nimble Group wanting Payment. I then resent the proof.<br> <br> As per Genie De Wet on the 22/01/2015, my Nashua Mobile Account was settled, and I do not know anything.<br> Afterwards received email of Cession for my account to Norman Bissett and Associates.<br> They then send messages wanting me to pay the R466.79, which I replied with the proof of payment where I paid it in December Last Year. <br> I did not receive a reply to that.<br> This morning I received an SMS saying that they will be running a Debit order to recover that amount.<br> I sent them another email with the proof of payment, and told them that I DID NOT authorise the debit order.<br> Phoned the 087 825 0449 Number, the agent said there is nothing he can do, and I must go to the bank and stop the debit order. The call was then cut.<br> <br> Tried to call Carol Fourie or Genie De Wet on 087 825 0401, and the call keeps on getting cut after reception puts me through to them
77 replies
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5 Star
0 (0%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
4 (40%)
1 Star
6 (60%)