NV
Nydia B
Active since Sep 2018
56
Reviews
0
Industries
Reviews
56 reviews14 months ago
Poor Service
I am busy with a Sanlam Employee benefit claim having so many issues no response via email, when you call and eventually get through after an hour, they tell you they will escalate the query in the meantime the client is waiting for his funds this is very poor service
233 replies
14 months ago
No service
I submitted a section 14 transfer on the 20th of December 2024 to Old Mutual. Up to today have not received any progress as per Old Mutuals processing time should have received the form H 10 working days from receipt it is now almost three months down the line and still nothing I have called and all they do is escalate the query.
159 replies
17 months ago
Bad Quality eyeliner
Bought the Maybelline Tattoo liner and it dried up within a week, very bad quality, I always by Mabelline but seems like have to change brands
0 replies
20 months ago
Poor Service
Requested a transfer quote 06 August 2024, two weeks ago I was told will have it end of August, still not received and you cannot get through when you call you hold on for over an hour. How can it take over a month for a quote no wonder clients moving their business
106 replies
20 months ago
Poor Service
I received an sms for outstanding debt, I paid the debt in full, I am still receiving sms's and emails that I have been handed over even though the account is paid up. I was promised over a month ago I will get my paid up letter still waiting and when you follow up always the same story will escalate. They don't even respond to your mails but they are quick to threaten you when you have an oustanding account.
53 replies
22 months ago
Worst service ever
Wort place ever to order from I placed an order over a week ago and it is still in process, Even Shein & Temu is faster, will never order from them again, you cant call them only email and they don't even bother to reply
0 replies
26 months ago
Bad Service
Sasol Garage Progress Road, Roodepoort is the worst garage I have ever used, there is no service to speak of, they have promotions but then don't have the stock for the promotions, staff is so unfriendly. I use to put petrol there and use convenient store but I now rather go to the Engen,
56 replies
26 months ago
Isabella Garcia is the best
Jadene Van Heerden assisted me with my query she was very helpful very happy with the service
0 replies
29 months ago
Poor Claims Service
Submitted a claim on the 06/11/2023, was advised turn around time for assessing is 15-20 days, on day 20 it was referred to underwriting, up to today no feedback not even an email to say it is was referred to underwriters, I had to call in and every time I call they say call back tomorrow, Yesterday I was told it has been escalated today they say another 10- 20 days, this is unacceptable they should have kept us updated and advised there is a new turn around time. The client is in a panic and I have to give him a different story every day.
129 replies
30 months ago
The Best
Was part of Dotsure 3 years ago left and tried someone else, what a disaster so happy to be back with Dotsure
131 replies
Review Distribution
5 Star
27 (48.214285714285715%)
4 Star
0 (0%)
3 Star
1 (1.7857142857142858%)
2 Star
0 (0%)
1 Star
28 (50%)