HJ
Howard J
Active since Mar 2009
32
Reviews
0
Industries
Reviews
32 reviews1 month ago
BS from Mobicred
App**** through Takealot for the takealot credit supp**** by Mobicred. They pre approved for an amount and then as normal required the confirmation documents. Due to "unknown" reasons I was told I did not meet the criteria. But can request further information by email or phone. I emailed and asked what criteria I did not meet, and 2 times no straight answer is forthcoming but only the words "internal criteria" and again to contact via email or phone for clarification, which I did. Another email came with exactly the same answer as before but not what I requested by just answering why.
106 replies
3 months ago
Pay wrongly
It is strange that the supposed paid for subscription to not have any adverti*****ts in seems not to apply when you use the family plan. My niece bought/pay for the family plan and i am one of the authorized users she has invited, however every thing that I have watched so far has stop 3 to 4 times with ad breaks?? Why pay if still have the ad breaks in between.
0 replies
5 months ago
Total Laughable
Oh my Word. Please people pay attention that dealing with this company is a massive waste of time. This company apparently does not understand that a human may have more than one bank account number and that a salary CAN get paid into a credit card not just a savings/transmission account. Also it seems that it goes against any human protocol that money can get transferred between bank accounts for debit orders to run. This is so laughable to think that companies that policies are still stuck somewhere in the pre internet age can still survive.
53 replies
8 months ago
Behind on the times
Really still mind-boggling how they can still exist?? After more than one email to the email address that is on the website no response is forthcoming from THEIR SUPP**** email, however they send me emails from THIS same one to advertise some of their products? One of the supp**** items is Mobi Money that I have been "granted" access to however after years they still cannot deal with Tyme Bank. Interesting fact here is that they only supp**** to the big 4 banks but suddenly they can add CitiBank, Ubank as well as Bank of Athens, but not a South African Bank that the app has more than 25 million install. This just seems weird to me that they do not want that 25 million plus clients?? It is just mid warping weird.
159 replies
8 months ago
Logical???
Logic here makes no sense? In the early 2000's after being years already a client of FNB I actually app**** and got a credit card with them, and SIGNED A CONTRACT with a specific credit amount. From +/- 2015 my actual salary has been deposited into this account fully which meant I always paid whatever was due. But in 2020 during the pandemic FNB decided on their own accord to reduce this CONTRACTUAL amount without prior notice or even an email. After 2 months the bank increased this amount a bit BUT STILL NOT to the full CONTRACTUAL amount that was signed (just wondering here who is breaking the signed contract). As during the pandemic I still receive my FULL salary STILL PAID INTO THIS CREDIT CARD account. Received an sms today stating that my card to stay in "GOOD STANDING" that due to me unfortunately had to go over this amount by R190,00 to pay ASAP. As salary goes into this account for more that 10 years already and THE Bank breaking contract by reducing the SIGNED AMOUNT, I do not understand this logic. The bank does not even need to phone me as to explain as it in my mind is illogical as: 1. I did not break the contract by reducing the credit amount. 2. My salary goes into this account monthly for over 10 years already. 3. The amount over the reduced credit limit will be paid when salary gets deposited, as history shows. As stated I do not want to receive a sorry phone call.
108 replies
11 months ago
Late as usual
This is now the 3rd day that they have not delivered my parcel due to getting to our office in AN OFFICE PARK (office hours) late. Getting really frustrated with them as this is also the 3rd time it is happening. I will not use them personally if that's the way they do business.
58 replies
17 months ago
Just WOW bad service
Waiting on a parcel which has now been two days on the courier vehicle out for delivery. Get notification that my delivery address is "unclear" however I have seen their vehicles in our office park more than once over the years. Do not know how to even make it easier for them - gave them street address, office park name, building number, area, company name as well as on which floor the company is situated. I do not understand how difficult that must be not to read that properly, as google maps as well as the gps on all our phones in our office shows exactly where we are situated
0 replies
20 months ago
In utter disgust
Do not know what to say anymore, I have been trying now nearly a year to change my debt protection plan's beneficiary from one person to another without success. Email after email and still no results. All I get is "change/maintain via the FNB APP" however this does not happen as the app keeps on giving me an error that I cannot do so "Please contact the Bank". How difficult is it for the staff just to READ the email properly and change the beneficiary from my older sister who died to my younger sister????
53 replies
20 months ago
Absolutely bad timing
I have never had bad service from Tyme Bank however this is unacceptable. I released one of my fixed deposits on Saturday and it should have reflected in my account within seconds however 3 days later as well as spending over 90 minutes on the phone with the bank it still hasn't been done. I do feel that is not fair on the clients part if the bank has an issue with their system and should not take so long to resolve.
159 replies
23 months ago
BAD SERVICE
Do believe that the people that works in the claims department cannot read. I went to the dentist and paid for this procedure myself. Submitted a claim for refund - MARKED REFUND ME and attached all the proof of the receipt plus the POS slip that I PAID this and ASKED for a refund. Please note that they paid the dentist by NOT READING that this is a refund to me!!!!!
53 replies
Review Distribution
5 Star
1 (3.125%)
4 Star
0 (0%)
3 Star
1 (3.125%)
2 Star
5 (15.625%)
1 Star
25 (78.125%)