PN
Phindile N
Active since Sep 2018
5
Reviews
0
Industries
Reviews
5 reviews26 months ago
Consultant was frien...
Consultant was friendly very helpful and not to mention quite patient with me as I was experiencing some network issues regarding submission of payment
1 reply
63 months ago
BMw MOBILE SERVICE ROTTEN
Here's the issue with supporting some black owned d businesses, they are quick to sell you a dream of how amazing their service is but don't back it up. I serviced my car with BMW_MOBILE SERVICE EMAIL RCMKHONTO@GMAIL.COM CONTACTS OF OWNER +27 73 955 8882and I regret it to this day. Not only did the owner insult me, his staff left my cars with more problems then it did. That I had to find another service provider to try fix damage done. Their service provided are minor and major services. Which includes a free diagnostic I paid for a major service and for brake pads total R4200, but all they did was check the engine oil, clean microfilter, air cleaner element. I may not know much about cars but I believe every single owner knows their own car better then anyone else, I may not know much about cars but a major service this service providers team took less then 2hours to complete. When I drove my car, there was a banging noise from the rear end, my car was jerrking and was struggling to get power. If I changed to gear 3, my baby was near switching off. I addressed this with the owner him selfhis team returned to check my car, only to find neglegance, they didn't tighten the rear brake pads, I informed of how it's jerrking to be told its not their fault my car decided to. Have issues after they serviced it, as they know how clients are they want to blame them I explained how I had to find another service provider due to how he chose to handle the situation and now I've needed to pay a total of R2500 just so my car can be some what in working condition, to have that other service provider straight tell me there is no way a major service was done on my car those people took advantage of me cause one I'm young secondly I'm a woman, there's no way what was done to me would have been done a man . I enquired about the free diagnostic that I didn't see being performed, owner replied with the free diagnostic is them diagnosing the car by looking over it checking the basics, if I want it to. Go through diagnostic machine I'll need to pay R1500. I must remember how I don't know anything about cars and note how his experience BMW mechanic for over 15years if there's issues with my car I shouldn't make it his problem, it's not his issue that I knew my car had problems now I want to blame his team. He continued to raise his voice and insult my intelligence, how the second service provider was the one who actually caused mybcar to have problems To later admit to his team did show neglegance and he can compensate me with 50% discount on my next service. I beg do not take your car to BMW MOBILE service. They give black owned businesses a bad name, they give legitimate, honest and reliable black business owners a bad reputation. Such businesses who dismiss, belittle you and make sure they make it a point to tell you how they couldn't give a damn about what you want to say once you've paid them shows they're pure definition of crooks, pure definition of lacking in customer service. I regret I repeat regret supporting this black owned business. I want my money back in all honesty I want to make this business known country wide until they actually close down if such means I'm bitter so be it but they took advantage of me worse disrespected me and not even apologized but told how I don't know what I'm talking about cause I have no experience with cars . Such black owned business make others who are authentic, true business professionals not ever be supported.
0 replies
68 months ago
Clearscore Experian South Africa does not know the meaning of customer service
I have an account which I am disputing that still appears on profile as though I am owing that I closed 2020 February I enquired assistance from clearscore regarding the matter and communicate was with Experian South Africa email address disputes@clearscore.co.za I sent email on the 25th of July with requested documentation which was the paid up letter provided by rage I received a response stating. As per the NCA, we have 20 business days to investigate a dispute; however we endeavour to resolve disputes sooner than the 20 days. Please note that we will flag your account as a dispute in process, this could affect your application for further credit until the dispute has been resolved They'll get back to you via email once they've investigated your case (or within 20 days). Received case number on the 27th of July More then 20 working days passed i sent corresponding email on the 2nd of October also received reference number as well feedback stating Due to COVID-19, Experian has made the decision to close their call centre to ensure employee safety. As a result of this, they’re experiencing higher email volumes which has caused slower response times. As your query is related to your credit report information, this has been passed directly to Experian who will be investigating your case going forward. I sent another email on the 29th of October mind you 20 working days have passed And now it's been 3 months no response from them what's so ever Not forgetting having raised a dispute my account has been flagged which is effecting me dearly as I can not apply for anything cause now my credit record shows I have a dispute hanging. I am so so so beyond disappointed in the lack of service lack of feedback. Why provide a service that you cannot even live up too. While ruining a persons profile in the process. I haven't received any explanation of the delay any form of apologies nothing.
2 replies
77 months ago
Sour omlete checkers heidelberg running down
Im extremely disappointed at checkers heidelberg Bought an omelet that had mince filling Expiring date sell by 20/02/20 I don't know whether 1. The food was left out from previous days production 2. simply heated up as to not have increased waste . The egg was off and sour the mince itself was sour . How do you sell something thats expired to people at 9AM as breakfast. Production starts at 6AM meaning fresh food needs to ne produced or the aim of checkers is to make people sick
0 replies
92 months ago
Horrible lack of assitance from cappacinnos Heidelberg mall
On the 23rd of November I went to purchase Milano pizza at Cappuccino Heideberg mall Pizza is back brain with fresh avo main reason behind ordering that flavor was how good it looked as there were other customers who has ordered the same one . The man whom the order was placed told us the order would take 15 mins . When the pizza arrived the avo was brown going towards black fine that one could look passed . The taste of the pizza itself was bitter and off . It tasted sour. My disappointment wasn't merly the food received it was how the situation was handled . I informed cappacinno Heidelberg of the order received whom ever handles their customer service account is very arrogant and and no sense of customer first or empathy nor any level of consideration . I'm very very insulted by that individual
0 replies
Review Distribution
5 Star
1 (20%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
4 (80%)