MD
morne B
Active since Oct 2018
17
Reviews
0
Industries
Reviews
17 reviews6 months ago
Bonitas Medical Fund/Marara Pharmacy
I recently had an encounter with your DSP Marara Pharmacy, I reported the case to Bonita's queries and two weeks later still no feedback from Bonita's - What is Bonita's going to do about Marara Pharmacy and their incompetence. This is shocking how Bonita's is handling their clients queries. I am currently looking for a medical aid that will give me better service without have to deal with Marara Pharmacy.
159 replies
6 months ago
USELESS SERVICE PROVIDER FROM BONITAS
Good day I personally want to lay a complaint to ALL the customer assistance that assisted me from last week Wednesday to date. Check who worked on my profile. I called in to ask about my tablets and rudely the women that helped me couldn't even talk over the phone, she then said to me my chronic script is up, now how the hell were I suppose to know this... There were no sticker on my medication pack nor were there a statement. I called my doctor within 5 minutes the script was sent through to Marara Pharmacy, i called back and asked for an urgent delivery to date no delivery and i am epileptic. There is NO care and NO assistance even today the lady i spoke to couldn't even put me through to the supervisor/manager. I wonder what would happen if i get a fit and die because Marara Pharmacy didn't deliver as promised.
265 replies
13 months ago
Amazing Service from Sonel Joubert
My 5 Star goes to Sonél Joubert! Always open to assist with any query no matter how big or small nothing she cant do! Sonel deserve an Incentive or bonus as she always goes the extra mile even if it is not in her work scope. Thank you so much Sonel, i really don't know how I will manage my medical aid without you!
0 replies
13 months ago
Worst DSP Marara Pharmacy
Worst than Worst DSP Bonita's has chosen to deliver chronic medication. I have been without my Epileptic tablets and high blood pressure for days now with no feedback or response from Marara Pharmacy - Best is to cancel your medical aid and move over to someone that can help
53 replies
14 months ago
Bad To Worst Medical Aid of All
Bonitas went from bad to worst in the last few months. I recently requested to change my banking details, they have not done this and this resulted in suspension of account - I reached out to my contact at Bonitas and at Compliance tenda online and this person cant even pick the phone up to call and try to resolve. ENDLESS Problems that Bontas cant resolve not even bothering to phone. Time to pack up and Leave this useless medical aid
71 replies
15 months ago
BONITAS - POOR MEDICAL AID
I am shocked to see additional cost on the 2025 Tariffs - Yet the medical aid went up + we are paying in additional costs that wasn't there last year in 2024 Chronic medication that had no additional charges last year are now been co-payment. If you ask nobody can explain these costs. Denis has a 25% co-payment - Unbelievable!
53 replies
34 months ago
NO FEEDBACK ON ACCOUNT AND VERY POOR SERVICE
Very disappointed in the way my aacounts has been handled. To date i have not yet received my requested seetlement letters and i hope someone can check on the system who was the lady that assisted me and let me hold for 30 minutes and just drop the line. I have two accounts wich one has been handed over and the other account is still with Finance 27 i am requesting settlement letters because i want to pay and get this off my credit report. I was given 70 % discount but still not an eact amount to pay. ITC gave me an mount that does not matches the amount Finance 27 is given me. I was given another amount but still not the same as what is listed on ITC. This has been going on since 2022 where the account jumped from R 2200 to R 10 000 No wonder people are not paying because they are being fed wrong and inaccurate information on their accounts.
60 replies
52 months ago
No One to assist with Absa Credit card
I have been trying to call this company for the past two hours with no answer just a very confused reception that keeps on forwarding me to the wrong people even the "Wrong department" cant assist with an E-Mail or contact number. Very quick to phone for outstanding monies but when you try to phone back to make an offer there is no one home.
0 replies
60 months ago
BAD SERVICE
Worst service ever! I will never recommend this tracking service to anyone!!! I installed this system in my car but later canceled this due to car track that couldn't track my car at a point on testing. I am now been handed over to Nimble for collection.
53 replies
68 months ago
Very Rude and Threating without facts
I first want to express my anger towards the customer care I have received the couple of years. I bought a Tv and Fridge back in 2017 - 2018 i had an accident where the goods was badly damage I immediately asked Smangele Mbuyisa from JD Group for a claims letter and how does all need to happen. I never received any feedback and just thought I will now stop paying as I am not getting any joy from Bradlows paying an insurance every month. Today 2020 I received a call from a angry person saying he is picking up my stuff - With no feedback and no paperwork and again the 011 408 0518/0513 numbers is not working. I have all trailing mails that i did indeed made contact but never got any feedback from Bradlows. I feel very sad for this as this could have been over and done a long time ago. This angry person is now threating me with the police. Can someone please call me - I will then give my Lawyers number out as we are taking this matter further for intimidation. 071214609
0 replies
Review Distribution
5 Star
1 (5.882352941176471%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
16 (94.11764705882354%)