AX
Ayanda X
Active since Oct 2018
10
Reviews
0
Industries
Reviews
10 reviews4 months ago
Rude staff
I called NCR to enquire about a loans company that has closed down, i spoke to 2 rude gentlemen( i didnt get their names) who didn't assist me at all instead they put the phone down
0 replies
8 months ago
Poor connectivity, no turn around time and sense of urgency - dissapointing
Everyday after 6PM i have poor connection for the last couple of months and i have reached out to Rain to alert them about this issue, they have connected me to the technician Erin who request that i reboot the 5G however even after actioning his instructions the connectivity stays poor, its always on 2.4G. He has requested i do a speed test and i give him the results he then says he will escalate it to the senior technicians. Last week Tuesday a lady called me to check if im home and i advised that she can call me on Wednesday when im home as i will be closer to the router not only is the connectivity poor after 6 PM now its through out the whole day and i advised her of the problem she also requested i do a speed test and i gave the results she then said she will log a call for the Technician to come to my area and have a look however i will be contacted that didnt happen until this day. As soon as she put the phone down my connectivity was poor again, i reached out to rain again and i was told they will log an emergency ticket for the connectivity until to date im still struggling with connectivity always going onto the device to get assistance but im not getting any joy yet Rain is 1st to debit from my account yet their service is pathetic. They even went as far as asking for my name, address and e-mail address couldnt they pull that from their system unless they were improving someone's connectivity instead of mine since they didnt even know my address
3 replies
9 months ago
I got exceptional se...
I got exceptional service from Jabu Khoza & Shiluva Hanyana and very friendly as well
1 reply
12 months ago
Poor Service
I bought a D Mart Mini DC UPS on the 16/10/2024 for R550 hardly used it because we didnt have much load shedding and when i treid to use it yesterday i was on but didnt connect to my wifi device, today i returned it to the store with the slip and the device which has a guarantee certificate and clearly states 1 year warranty and they said they cant accept the ups because they dont give out warranties.
0 replies
16 months ago
Dissapointing service
Can i please be refunded my R1999.00 i paid into your account as i no longer need the loan due to the bad service that was rendered and not disclosing monies that need to be paid to your company in order for the loan to be transferred
1 reply
20 months ago
Dissapointed customer
I'm very disappointed with your service I submitted a funeral claim on Tuesday and i havent received the payment, last week Friday i called your contact centre and they confirmed the claim has been accepted and the payment has been approved and will receive the funds during the course of the day which it didnt happen on Saturday after the burial i went to your Jabulani Mall branch for assistance they checked on the system and couldnt assist with reason being that they cant see anything on the system they dont use the same system as Head Office and i should contact them on Monday. Today i called the contact centre and i was on hold for almost an hour, i haven't received any communication from Old Mutual
2 replies
77 months ago
Left my phone in the car
I requested bolt on Saturday morning from Maboneng to Pritchard Street in CBD, the driver was Darren and i left my phone is his car. My phone is off and i have sent numerous e-mails to BOLT with no response and my phone is off, i need someone from the company to track the driver so i can get my phone back
0 replies
81 months ago
Bad Service that costed me a fortune
Kindly note my car was towed to Ribeiro Motors in Alberton on the 3/9/2019 as it couldn’t start, they called me back a couple of days later to inform me that my battery needed to be replaced and the fuel pressure pump aswell and quoted me R10576.52 which AMP paid R4000 and I had to pay the rest at my expense. I gave them a go-ahead to continue with the repairs. On the 25th September I collected my car from Ribeiro Motors and on my way home the car stopped on the side of the road, I called my insurance to have it towed however 30 minutes later when I attempted to start the car and it did then drove home. The next day I called Ribeiro Motors and I was put through to Mark and he said its because the car has issues hence it stopped and he needs to replace the turbo then after he will determine further problems the car might have, I said to him only 2 problems where brought up when they called me which was the battery and the fuel pressure pump so I don’t understand why he is informing me about the turbo only after the car stopped. He also mentioned that he didn’t test drive the car after the repair as he wasn’t sure if the turbo will be damaged which doesn’t make sense to me as I also found out from them without notifying me that they put a claim for the turbo without even notifying me and it was rejected. Everyday when I drive back home the car jerks after 40km and in less than 5km it comes to a stand still, I have to wait for 30 minutes wait for the pressure pump to cool down and proceed driving home which is not right as this might happen at night and in this country we live in its not safe for a woman to be stuck on the side of the road and alone in the car. This morning as I was driving to work in less than 30km the car started jerking and I decided to drive to Ribeiro Motors as I couldn’t risk driving this car anymore, I spoke to Mark and told him about the noise coming from the fuel pressure pump and the jerking issue, he was still adamant it’s the turbo( and I explained to him that the turbo doesn’t force your car to stop it just wont have much speed but the car still drives) and the fact that the pressure pump that was installed is new then I said to him even new parts have faults sometimes (e.g you go into a store buy a new kettle and when you get home plug it in I doesn’t work) I left the car at their premises and requested him to relook at the pressure pump as it seems like its not supplying enough fuel to the engen. I called Mark and requested he should relook at the pressure pump and i received feedback that they now need to replace the fuel pump control unit & the fuel pump with will cost R7065.65 to repair, they submitted the claim through to my warranty and diagnosed the car without my permission and thats an extra R685 that i have to pay yet i told Mark to only look at the part they replaced
0 replies
85 months ago
Appauling Service from Bosch Hillfox
On the 3rd June my car was towed to Bosch Hillfox as it was refusing to start, then on Tuesday i contacted Bosch and spoke to Andre who advised he has been trying to contact me and apparently my details were captured incorrectly. He advised that i would have to pay R8400 for stripping and quoting then take the top to be compressed by the engineers, i told him i dont have that kind of money he must contact AMP Warranty and gave him my policy number and their contact details. He returned my call stating that AMP Warrant doesn't cover for strip & quote and i said he must give me more time to come up with the money. On Friday the 7th i called Andre and advised that i will be coming on Monday to tow the car and he said to me he can have a look at the quote and give me a discount and the price has been reduced from R8400 to R5400 and said he will contact AMP Warranty and ask them if they will pay for the repair of the vehicle further more he requested the policy number again and said he will get back to me but didnt. Yesterday i went to Bosch Hillfox to collect my car i asked him if he contacted AMP he said no because he didnt get time to contact them - what an appauling service i received from Andre
0 replies
89 months ago
Incomplete repair/
My car was taken there on the 5th August 2018 after i was involved in an accident by Standard Bank insurance. When i collected my car in October 2018 the wipers were not working, the right window wasn't closing properly, the splash cover wasn't installed - i notified them immediately and they said they will contact my insurance to cover these repairs as they will be charged extra. I spoke to Gaba from Great South and he said he will speak to Peter also from Great South and revert back to me, before the accident my car was perfectly fine and when i picked it up it has so many problems including the rattling sound on the left when im driving and a squicky sound. I have notified Standard Bank insurance as i was dealing with Shameera Nizam from Standard Bank, numerous e-mails have been sent with no vail up to date i haven't received feedback nor from Standard Bank and Great South Autobody. Im driving around in a car God knows what will happen, I spoke to Gaba earlier this year requesting feedback and he said to me Peter( who is arrogant and rude) said he called me to inform me about the splash cover and the rest of the work which needs to be done on the car however i didnt receive a call from Peter with regards to anything. Gaba said he will remind him to call me but he hasn't and i would advise anyone to take their car to the panelbeater as they are quick to claim for money and didnt fix the car properly
0 replies
Review Distribution
5 Star
1 (10%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
9 (90%)