RM
Retshepileng M
Active since Oct 2018
25
Reviews
0
Industries
Reviews
25 reviews23 months ago
MTN *****
On the 11th of May I received a call from the MTN consultant and we were discussing the upgrade of the Device on the 078. The price that I saw online was R399. After 5 to 10 Min he called me back and said that the device was R429, I then told him to leave it as that is not the amount I saw. I then went to the store and at the store they informed me that the 071number has been upgraded to 8gb of which I didn't agree with. I asked for the upgrade to be reversed because it was done without my consent. I logged a complaint via email and the feedback was that the complain was invalid. But yet I don't have a device I was upgraded to on hand .
0 replies
36 months ago
Hassle free insurance
I lost my cellphone on the 26th of April 2023. I submitted the claim on the 28 of April and on the 3rd of May a new phone was delivered. If you want a hassle free insurance go to guardrisk insurance.
53 replies
36 months ago
Dark hole insurance
logged a claim on 30 August 2022 with PSG Insurer, with claim number CL833733. I have been calling the company since then and I spoke with Kitso Seitshiro, he then referred me to Lizelle Wilson, then to Zukiswa Tyolo. I called Zukiswa Tyolo numerous times even sent emails from October until now I haven't spoken to Zukiswa even once. The only thing I get promised is that they will send her an email to get back to me even though I explain my situation. I am stuck with a damaged vehicle and an insurance which is taking me from pillar to post for the whole 4 months. I am really fed up with this whole situation really. January I was contacted by some other guy requesting pictures of the car after I wrote a review. Since then I have been left in the dark again. No feedback just me driving in a damaged car
53 replies
39 months ago
No communication Insurance
I logged a claim on 30 August 2022 with PSG Insurer, with claim number CL833733. I have been calling the company since then and I spoke with Kitso Seitshiro, he then referred me to Lizelle Wilson, then to Zukiswa Tyolo. I called Zukiswa Tyolo numerous times even sent emails from October until now I haven't spoken to Zukiswa even once. The only thing I get promised is that they will send her an email to get back to me even though I explain my situation. I am stuck with a damaged vehicle and an insurance which is taking me from pillar to post for the whole 4 months. I am really fed up with this whole situation really.
132 replies
56 months ago
Fraudulent activity by AVBOB FUNERAL INSURANCE
From May 2021, there has been a fraudulent deduction made on my pay slip of R340 till date. I called avbob, sent emails and called again. Filled forms with nothing in return. I asked for a refund and cancellation till date nothing has been done. Consultant No 30447 was the one who opened this account for someone named Tsolo which I don't even know. Avbob have failed me dismally. If I can struggle for so long with cancellation of fraudulent policy and refund that they are aware of imagine the troubles of them paying for your burial.
53 replies
61 months ago
FALSE ASSESSORS REPORT
I submitted a claim in January for the cracks caused by earthquake. I kept on calling King price for an update and to inform them that we had re-occurrence of the earthquakes and I am afraid that if the cracks are not attended in time more damage will occur. Today I was sent an Email regarding the "REJECTION" of the claim as there was an assessment report done by Ron on the 29th and it stated that earthquake was not the cause of the cracks. The assessment was not made to begin with. yesterday 2021-03-29 I was supposed to meet with the assessor by the name of Ron between 10:30am and 11:30am. at 10:15am I sent Ron a watsap message as he asked that we communicate via watsap to give him the numbers of someone I organised to open up the gate and the house for because I was going to the meeting. I specifically asked Ron to call that person when HE IS ON HIS WAY. At around 11:00, Ron gave me a call and said that he is outside the yard where am I. I told him that I am in a meeting and I sent a message to his watsap with numbers to call and also asked him to wait for 20 minutes while I organise someone to come open. at 11:22am Ron sent a watsap message saying that "NOBODY CAME.BEEN WAITING MORE THAN 35 MINUTES. I LEFT YOUR HOUSE. RON. At 11:33 I gave Ron a call and He told me that He is not working me the whole day he has other appointments to attend to and he is in Potchesftroom, I made him wait forever and he is gone. I explained to him that I sent a watsap to inform him about my situation and he said that he doesnt work with watsap messages. I got confused and I asked him , if he doesnt work with watsap why did he communicate with me via watsap in the 1st place. Ron got angry and started shouting then I decided to hang up. 1. I cannot understand how the assessment was done by Ron wherelse he did not even enter the yard or the house to assess the damages. 2. The claim was lodged on the 9th of January and we had 2 earthquakes following that, of which I called numerous times to inform King Price of the matter and I was continuosly told that I must wait for the assessor. The very same assessor who submitted a Fraudulent report.
106 replies
62 months ago
Dishonest clientele team
I called in November to cancel my policy. End of November the debit order went off, I then reversed it. I received a call in December regarding the reversal and I told the consultant that I am no longer interested in the policy. December the debit order went off again. I called in and I was told to send a letter for cancellation. I sent that letter and to my surprise month end of January the debit order went through again. I called again because both December and January debit orders were not able to be reversed. The consultant said she will cancel the policy, however the previous conversations don't reflect on her side even the email that I sent it's not there. She said she will send the request to her superiors for investigation. The only thing that Clientele told me via email was that they concluded that I am not due for a refund for Dec and Jan as there is no proof that I cancelled the policy before. I forwarded the email to them again as proof. They say there's nothing for them to do. I am very disappointed and angry with clientele legal department for being so dishonest with me as the customer. I don't think I will ever do business or take any policy related to clientele.
56 replies
64 months ago
Sleepmasters just a scam
I bought a bed at Sleepmasters Flamwood a year ago and encountered so many problems. Firstly the bed was delivered 5 months later because I was told that I made a special order. Secondly the pillows and matress protector that were supposed to come with it didnt arrive and I was told that the store is still waiting for stock. Three months later the mattress started having spring problems and I called the store to report the matter, the consultant said he will follow it up. Weeks passed and I made an enquiry again, I was told that "head office is closed due to Covid and all the deliveries have been stopped". November I enquired again and the consultant told me that they have been fired because of they couldnt reach their targets. I then decided to visit the branch to report faulty again and the consultant or new branch manager told me that the only order they see on the system of the purchase I made was of R6000 which was for the 153 cm bed and the one of 193cm has been cancelled and those who were working with those orders have been fired. I returned with my receipt that shows the bed I bought and I was still told about the cancellation that took place and there was also something about the receipt written cash and on the system is laybye. I then asked that lady to sort it out and give me a call and went back to work as I am the client with a problem and not sleepmasters employee. Two days later I went back to the store regarding feedback and I was told that there are lot of complains that the store is dealing with they will inform me when they get to my problem. I asked for the time frame and the manager told me that she cant tell me when will they sort out the perform as those who where fired for Fraud are not there. I am so ****ed off with sleepmasters and if anyone would have told me before about the service and the way sleepmasters only cared about the money, I wouldn't have bought a bed there. I went there looking for quality and what did i receive. I paid a lot for a peaceful sleep but I'm just getting nightmares. I don't know as a client where do I fit in with companies politics, who got fired, what was captured on the system versus what I have. Why must I suffer like I am working at sleepmaster?
0 replies
65 months ago
Excellent service from Maternity Ward. Life Anncron
I was admitted from the 25th to the 27th of November at the Maternity Ward and I have to say it was the 1st time fron the many admissions that I had to the hospital receiving treatment like that. The staff was amazing , from the day shift staff to the night shift the service was the same. The staff at the Maternity ward really know what is the value of life and know how to treat people. Thank you
0 replies
69 months ago
OK STILFONTEIN BULL*** SERVICE
I have just been to the store now and i am so disappointed by the service i received from Lerato Lehloo who was working at workstation 5, Terminal Id;694073. I got to her workstation she was busy chatting with another cashier who had knocked off. There was no greeting, she just continued chatting and tilled my goods. Then this friend cashier of hers packed the stuff in one plastic bag of which Lerato tilled 2 plastic bags. I then informed this other cashier about the 2 plastics bags and Lerato told me to give her the receipt then she said the friend can add another bag. I then said to her if one does that mistake you say sorry to your customer, she answered with an attitude saying that i got the plastic bag and i should just move away for other customers. I asked her if i said i didn't want the plastic what would she do because she is busy chatting with a friend while on duty and doesn't care about me as a paying customer. She told me that if i want my R.80 c she can give it to me there's no need to cry about that kind of amount. My complain is about customer service , not the money. You do a mistake and then you boost with attitude regarding that mistake and not even apologize. Is it what OK is teaching it's cashiers or what?
53 replies
Review Distribution
5 Star
4 (16%)
4 Star
2 (8%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
19 (76%)