GK
Gavin K
Active since Nov 2018
7
Reviews
0
Industries
Reviews
7 reviews7 months ago
****mers
Do not make the mistake of using their trial period. I cancelled well withing 7 days, recieved an email confirmaing the cancellation, but they have now tried to debit my account 6 times! They are ****mers, do not fall for this.
0 replies
39 months ago
Non existant customer service
I was recommended this company by a friend so I registered on there platform and sent them a queriy via email before selecting the type of system for my house. 24 hours later, no response from their sales team. I tried to call them but there waiting time given for my call to be attended to was 40 minutes. How bad must their customer service be if even their sales team ignores you??
132 replies
48 months ago
Great Company
I ordered majority of components for my first PC build from Wootware, prices were reasonable, delivery was as promised, parts all working. I would recommend these guys
0 replies
56 months ago
Poor service from FNB
So I have an existing FNB home loan and I am in the process of renovating my house top to bottom to improve on the old finishes, kitchen, bathrooms, tiles, lights and doors. As it goes, I am slighlty oover budget so I applied for FNB Home Loans Re-Advance for R65000.00. This is not a high value in relation to the value of the property and on what I still owe FNB on the original home loan. My application was approved. FNB sent out an evaluator to confirm the property value etc. I was told today that my loan will only be paid out once I have recieved a municipal clearance certificate stating that they are satisfied with the building renovations. Since I have made no structural changes whatsoever, municipal approvals are not required. The municipality certainly is not interested in the type of shower,baths,kitchen and tiles I have selected. I explained this to the banker dealing with the loan and she has sent my concern to the relevant department as there is a clear lack of communication within the FNB structures. This has resulted in an unnecessary delay in my loan and is highly frustrating.
53 replies
71 months ago
They have hit a new level of pathetic service
I recieved an email in the week form norman goodfellows apologising for their lack of service and that they had established a dedicated team to expidite client's problems and that a dedicated salesperson would contact us within 24 hours to resolve. I resent my complaint about my order that they messed up and 3 days later STILL no response. Their utter incompetence and disregard for clients has hit a new low.
0 replies
71 months ago
Do not order online from Norman Goodfellows- you will regret it!
I ordered two bottles of whiskey during lockdown which were promptly delivered once allowed. One of the bottles was not the one I ordered. I immediately notified them. It has been over a week since and after numerous follow ups with Noleen, Richard and Zelda of Norman Goodfellows, I still have not been given any feedback. I have always ordered whiskey from Makro and have never had a problem before. I now have to go the long and arduous route of lodging a complaint with the consumer commission. Once this is sorted out, I am going to lay bare all the details of my terrible experience on all the whiskey forums and social media that target whiskey lovers so that others are not left in the same boat. It is pathetic that online orders can be messed up and that the stores have such disdain for their customers.
0 replies
90 months ago
Con Artists
I joined Virgin Active and paid for a starter promo that they eagerly marketed to me. It was supposed to include 3 sessions with one of their personal trainers. What they don't tell you is all their personal trainers are booked up during the 'popular time slots' and that they can only fit you in during the times when most people are at work. I complained about this to them to no avail. Due to the fact that I could fit in with their 'unpopular' time slots I could use the service. The promo expired and I was not refunded. DO NOT LISTEN TO THEIR MARKETING AND DONT MAKE THE MISTAKE OF TRUSTING THEM!!
0 replies
Review Distribution
5 Star
1 (14.285714285714286%)
4 Star
0 (0%)
3 Star
1 (14.285714285714286%)
2 Star
0 (0%)
1 Star
5 (71.42857142857143%)