Active since Nov 2018
I requested Bolt for pickup. In the app they tag arrived but what I did was to ask people to check if the car came through as there is only 2 entrances to the area. The never came through onto of that they cancel my ride with now charged me R25 for cancellation. It was a Suzuki Ertiga driven by Ma*****. I even asked the black short hair driver that I am at the gate and he was no were to be found. Bolt is the ****test service . This is a TOTAL ****. My money, I shall hunt back! Mr LN***** number plate.
It's pity there is no half a star. SUPERSONIC, I deal with over 8 service providers in my work and life. I deal with clients 24/7 providing a service to them at best of my ability. BUT in the history of ISP's YOU SUPERSONIC, are thee WORST provider I have ever encountered. You ARE literally the CHAMPION OF BAD SEEVICE. Your ability to throw a customer in the woods of darkness is impecable. I give my atmost best vote to you being th e best of darkness. You do not communicate, you do not verify, you do not read comments. I am trying to figure out between you and pick it up, who is more trash. You have an ability to embrace stone age scenarios. The best thing you can do for yourself is either cut off your USELESS stuff and get people that want to work, or cut our Service. You are causing us a headache and have embarassed yourself countless time. At this point I would vote for the Government more than you even as useless as they are. Supersonic come collect your Sh*****T!.
Good day House of Salim. I went to your Alberton branch and made a layby for a lounge suite. A gentleman called Mohammed kept on calling me to confirm if I want the day bed on left or right hand side. I have not confirmed anything with him yet as my husband and I were meant to come and conclude so he can order or send details to the supplier. Due to unforeseen reason that I disclosed to him I will not be able to continue with the layby. He is giving me a run around on the cancellation and saying he has ordered already. I am surprised how he ordered without a confirmation of what we wanted. I would like to know if I will ever be refunded my R20k because according to the Consumer Protection Act 68 of 2008 I am allowed to cancel a layby and be refunded and only he is allowed to levy 1 percent penalty fee of any costs he incurred. I am so disappointed as I am in need of this money. Please get back to me with concrete feedback. I have never experienced such bad customer service in my entire life 😞 I will never recommend anyone to buy from you. Regards Annah
I am amazed how unreliable the courier guys are, but RAM you top the list. I raise a complain and even try to meet you half way by asking that i come collect the package at your collect centre and i am still ignored. The driver that called me even had the nerve to tell me that my address was showing incorrect when all other profile have the correct details, including your call centre confirming that the address is correct. i shall remember your name when i sign a business for courier!
Its amazing how this business presents itself to the wider population. Yet the critical components of your services are hidden in the smooth words. You flag me on ITC for R51.00 which a month before i paid you far more than expected and i have always been paying. IF this rating had a zero i would have selected that. In this pandemic skipping a Month of payment is regarded as an alarming situation to go to ITC. it shows how less of your business has any analytical skills to study your customers. Now that i want a paid-up letter i need to struggle. wait for days for a simple letter to be provided. You have made me feel regret with regards to associating myself to the Woolworths brand. Even in urgency, the business does not alter its SLA to help our a customer of such Loyalty calibare. Thank you Woolies for making it clear that you are as good as a scammed victim. To think I had held you high in respect. I spit on myself for trusting and believing that your services are great.
This has been the most pathetic service ever experienced with Builders. After emails following up on my account closure proof, nothing has come out of me emailing, instead, i have been ignored and possibly blocked. Its been 13months after paying off the account, June 2020, and yet til today i get a report from my finance that i am flagged that i owe builders R1500 which i have not paid for 4 months. What kind of store is this and what kind of services do regard yourselves as provided when you cannot even conclude just 1 account that requested a letter of closure. I WILL NEVER again advise any of my members to open accounts at BUILDERS Warehouse. You have been a nightmare to this day. i should be suing you for being useless!
Having to deal with insurances is not easy. Constant wait and run arounds. But at this stage I am very happy with my nonmotor insurance. Simone Julius! If it was not for this consultant's heart to do great, I would have given up. Service delivery is so amazing. Communication on point. you are never lost when dealing with her. She gives time to explain and make it understandable that you are number 1 to them. I have dealt with this insurance, but never have I received such service. I bow to this consultant's professionalism. Simone Julius, You have been patient and calm even at the hardest moments dealing with me. Thank you very much for your best of the best service. Thank you! Thank you! thank you!!
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