NG
Nix G
Active since Nov 2018
17
Reviews
0
Industries
Reviews
17 reviews2 months ago
WORST SERVICE!!
They’re unable to deliver for a week because their ‘scanners’ are broken?!?! These two deliveries are URGENT and their call Center is not taking calls as they’re ‘too busy’?!?! Their WhatsApp messages direct me to an Arabic website. Swak!
0 replies
15 months ago
Exceptionally Poor Customer Service
Having had Woolworths Sucralose being IBT’d to WW at Delcairn Center, Kloof KZN for about 2 years, but since the change of store management, they don’t seem to care. Ive requested numerous times to a new manager, who has no answers. I’ve been told yesterday by another of the store managers, Vasen, she would get back to me yesterday about my IBT from December, and nothing, no call back. I was informed by another WW branch yesterday that Delcairn branch can request this item to be catalogued to their store after my first request, yet they don’t seem to care, as “I’m the only customer who buys it”. Really? Maybe others would buy it if they stocked it?
0 replies
15 months ago
Shocking Customer Service
Shocking service! Since moving their service platform to app (useless!!) there is zero service! Think again before moving or signing up for fiber with Home-Connect.
159 replies
21 months ago
Excellent response
After submitting a query via email, I was called within a reasonable timeframe and my query was resolved. Thank you
53 replies
21 months ago
POOR POOR SERVICE
They ‘audited’ my cashout request on the 17 April 2024 and their responses are the same each time I query why it hasn’t been resolved. ‘System upgrade’ and ‘stuck in the system’ and ‘we will submit the cashout on the next run’. It’s now July and still no resolution. This is tiring and a really poor reflection on this company. Is this happening to others using this app?
0 replies
22 months ago
Brilliant!!
Just the most amazing service and great customer care! The staff are the best, friendly, knowledgeable and so helpful.
0 replies
22 months ago
New app; terrible service and app
Since Home-Connect has changed to an app and their website, with almost no way of contacting them, their service has gone from a brilliant 5 ⭐️’s to a 1. I am so disappointed with their service which is unlike them. Please sort your complaints out and reply to my numerous emails
159 replies
40 months ago
Disgraceful and Disgusting treatment
Matt is the person who sent a message to one of his staff who’d been harassed and decided to resign. This is his message You are a stop cu%&. Go fu£& off and die you stupid bi£&@. I would NOT recommend this establishment
0 replies
41 months ago
Clicks Loadshedding Pathetic
Clicks Delcairn Center in Kloof is closed because there’s load shedding?? Is this something new that you’re unprepared for? Get with it Clicks and serve your customers who’re in need of their urgent chronic meds 🤬
0 replies
42 months ago
Phenomenal Service!
I had a cable that was knocked down. I lodged a ticket with their WhatsApp and FB messenger services at 8pm. The first thing the next morning, they arrived to sort out. I would HIGHLY recommend Home-Connect for your fibre and WiFi needs.
132 replies
Review Distribution
5 Star
4 (23.529411764705884%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
1 (5.882352941176471%)
1 Star
12 (70.58823529411765%)