EH
eddie H
Active since Nov 2010
7
Reviews
0
Industries
Reviews
7 reviews28 months ago
Webspacebar no service,no response
Website and emails down since 03 January 24.I logged calls to report it and even emailed them and got absolutely no response.This is very disturbing as we run a business off these services.very poor service.
384 replies
56 months ago
Auto and General Refuse to Cancel Deceased Policy -still deducting Premiums
My son was deceased in June 2021 .We only discovered in September this month that he had a car insurance policy with Auto and General. My wife called Auto and General yesterday 21 Sept to cancel this policy. She emailed the Death Certificate to them .Auto and General refused to cancel the policy ,insisting on a letter from the Masters court .She explained that the masters court is currently offline for the last three weeks because of IT problems and there will be a long delay in granting of executors letters. However, they refuse to cancel this policy insisting on deducting premium payments .This is downright dirty and a very poor reflection of you as a company .In fact what you are doing is stealing from deceased for a car that's no longer being used. Surely a death certificate should be enough to cancel a policy .We have no idea how long it will take to get an executor letter ,whilst in the meantime Auto and general steals money from my dead son. Can anyone out there please assist me as to how we could get this bunch of thieves at Auto and General to stop stealing my sons money and assist on how we could terminate this policy??Any help will be appreciated
265 replies
91 months ago
Nedbank non Disclosure fleecing clients
I have an issue with Nedbank relating to non disclosure. There is a package available on my online portfolio that is an accounting application. I assumed that this was a free service for Nedbank online internet clients. I clicked on it to activate it but never used it as I was just curious to se what it was all about. However to my dismay I get billed R188 for this package. At no point did Nedbank ever indicate that this was a paid service. I immediately cancelled it .Had I know or was informed by Nedbank upfront that it was a paid service I would not have activated it.This is daylight robbery Nedbank you are fleecing your loyal customers and duping them into paying extra. I requested a refund a month ago but have had no response from Nedbank .What poor service to add insult to injury. I believe that from an ethical standpoint Nedbank needs to refund this amount firstly because they never disclosed that it was a paid service and secondly I never used it at all
105 replies
94 months ago
Liberty Life RA Client number 0021649798 -putrid service
Absolutely rotten service. I have been a RA client for around 14 years .I lost my user ID and password to login to the liberty website to check my benefits online .The website directed me to ********** to get access to my login credentials..I emailed 1link requesting my details on 21 July 2018.I received reply from Analise Mathyse on 26 July. She asked for additional details which I sent back to her. Since then despite me constantly emailing back to 1link ,I still have not been supplied with the login credentials. What rotten service ,if this is the way you treat your clients then you don't deserve any. This is a basic task ,nothing complicated and you cant even attend to it.I shudder to think what would happen if you were given a major task.
53 replies
94 months ago
The worst internet service provider on the planet.
do i even have to give a star ,they do not deserve even 1?I was with Afrihost for over 3 years and I decided to quit.I went over to another provider than due to issues decided better the devil you know and went back.The issues started then .Emails were fraught with problems .I lost important business correspondence as emails were GONE.They admitted it was an issue on their side.I corresponded with them and pointed out that when ever there was a problem with payment they resorted to strong man tactics and cut the service ,however when we get non service or bad service we have to suck it up and pay?It was then I decided that I am not going to pay for this bad service and decided not to pay.I cancelled all Internet services and left only a mobile data service .Now heres the real joke .They debit me for R39 for the mobile data service ,yet suspend the service.When I query,their response is that I need to settle my account then they will reinstate the mobile data and further more they said that they will continue to debit this amount ,whilst the service is still suspended and here's the cherry on the top,these debited amounts will NOT be credited to the outstanding amount.They said that they will continue doing this as long as the account is not settled.Now this contravenes every law in this country including NCA ,Consumer Protection ,ICASA etc etc.How are businesses like this allowed to operate.I am going to report them to ICASA ,Consumer Council and NCR .Does anyone have any ideas on what else I could do.These people at Afrihost are pathetic ,DON'T ever use them as an ISP
0 replies
113 months ago
Contract Still Not Cancelled
<p>After unsuccessfully emailing customer sercice in November 2012 to cancel my contract and move over to prepaid ,I contacted hello peter and cell c finally responded in December 2012,the customer care agent confirmed that my contract will be cancelled end December 2012 .Its Mid January 2017 and this has not been done .Cell C you are holding me up ,I dont want to deal with you ,I want an end to this pathetic service offering ,can you please honor the comittment you made to cancel this contract.This speaks very poorly of your customer service standards.</p>
224 replies
114 months ago
Cell C do not Acknowledge my Email to cancel my Contract number 084 8458405
<p>My contract ends in December 2016 and I am very keen on ending my association with cell c for various reasons .I have emailed the customer service email address starting in November explaining that I am giving notice of termination but wish to retain my number as prepaid .They refuse to acknowledge this email request.I have sent a follow up and they still refuse to acknowledge .Once again their putrid service shows .Cell C could you please do the honorable thing and treat your clients requests as important</p>
112 replies
Review Distribution
5 Star
0 (0%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
2 (28.571428571428573%)
1 Star
5 (71.42857142857143%)