MS
Magan S
Active since Dec 2018
6
Reviews
0
Industries
Reviews
6 reviews28 months ago
Galencia- Poor property developers
Terribly cheap workmanship and labour in the estates. 1) inadequate understanding of the South African property building specs and requirements 2) Electrical, water and Gas certifications done and completed by randoms. 3) cheap knock off cupboards 4) tiling done absolutely poorly - no adhesives used throughout the apartments All this and much more in supposedly brand new estates. After sales communication is shocking. Act like they don’t know what they do is wrong. Tell you they have enough stock to replace whatever they have inside units and then all of a sudden there is no stock anywhere and they cannot do anything
256 replies
46 months ago
Over charges and terrible resolution services! Failure to refund!
Absolutely incompetent service provider! Billings in excess of the contractually signed agreements. Months on months of internal investigations with still no outcome, no refunds issued. And still trying to debit me more than the contracted amount. What kind of idiotic system is run inside this company and MTN now want to take them over? Every single consultant agrees the system says the amount is per the contract, the debit mandate is per the contract yet the invoice and don’t order going off is always a higher amount. For a locked contract with no excess usage once the data and minutes are used, this is shocking service. 5 months to still not have this resolved within a stipulated 72 hour turn around time. Dealing with the such incompetence is disgusting
0 replies
46 months ago
BlueOptic incompetence and terrible service
Absolutely putrid and pathetic service from BlueOptic. Dealing with Laurel and Bakang who both contradict each other and come back with varying stories around cancellations. Why are they not trained in answering queries and making cancellations as efficient as possible. They have sent me on a run around and also continuously provide information contradictory to the ISP’s terms and conditions for cancellation. This is beyond ridiculous and I have all this on email. Now this idiocy further extends and is insinuating that even after one calendar months notice I must now still sit an extra month with no fiber until Celerity releases my line for a new ISP to be allowed to come in. Shocking shocking service. In addition to the above they do not follow their own rewards programs when they themselves were the reason for delayed payments being made to them. Constant internet cuts and outages are neither refunded or reimbursed as stipulated on their site. Do not go near this ISP!
0 replies
70 months ago
Ford Kempster Umgeni - Terrible Customer Service
For the past 3 years, I have had terrible service and communication breakdowns with this dealership with regards to services of vehicles. They had improved slightly in 2018, but have now seen a severe dip yet again. The most problematic issues is trying to get through to relevant individuals over the phone. The phones constantly ring and when answered by the helpful receptionist, bookings or their service managers either never pick up, or there systems are not loading and they cut the call. I have the call cut on me on numerous occasions. They will never see support from me again. On their actual services and workmanship, I have had issues with window tints which took several attempts to be rectified as well as terrible care for the cars. (Window squeeks would have the oils and lubricants dripping down my door panels, and the car itself should be terribly dirty inside which they would then need to re-clean. Clearly something needs to be done in that dealership to get the staff working more efficiently and to be more customer centric, whom ofcourse are the people keeping them afloat.
0 replies
89 months ago
No reason for contract being declined
Tried to perform a change of ownership at the coastlands Mtn branch, after going through multiple processes of submitting credit reports from transunion and various other credit bureaus, with no negative ratings, still get declined and no one can provide a reason as to why! How does a company not know the reason for declining a current customer! This process has been going on for over a month now
105 replies
Review Distribution
5 Star
1 (16.666666666666668%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
1 (16.666666666666668%)
1 Star
4 (66.66666666666667%)