PM
Philadelphia M
Active since Dec 2018
10
Reviews
0
Industries
Reviews
10 reviews26 months ago
One of the worst services received
I made a booking on the 22nd Jan for the 2nd of February in OR Tambo, I sent an email and WhatsApp to enquire but did not any assistance. I was reassured that the booking was made and that I’ll be receiving the car. Got to OR Tambo on the day and they wouldn’t release the car because I didn’t have my credit card(it was in Cape Town). An agent helped me in store to make a cancellation and Cc’d me on an email while I was there and called their head office and was told it would be sorted. I had to make new arrangements as I needed a car. I made other plans and was to expect my money the following week. It’s been the second week of me emailing, calling and sending WhatsApp and I keep being told they are working on it. This was one the worst services I’ve received. I need that money.
58 replies
35 months ago
Incredible service
Whether you’re looking for a quiet, Cousy time with a loved one, colleague, friend of alone, trust that this restaurant will offer that. Firstly loved the warmed I felt when I walked through the door, wonderful staff. We made a booking prior but because of the weather we were able to be moved inside. The floor managed kept checking how everything was, our waitress was able to paint a picture if the menu to my friend. The food was absolutely delicious, thanks to the chef. En all round beautiful Cousy restaurant. The have an outside and inside bar.
0 replies
35 months ago
Smeg showroom Cape Town👌🏽. Excellent services
Incredible service, I broke my kettle lid and the handle of the little nod at the back. Emailed them since I didn’t have my receipt and was told to come in and would have to pay a R200 fee. Went in and in about 10-15minutes my kettle was fixed. The staff was as lovely, offered me a drink of my choice and the atmosphere was just amazing. Thank you.
0 replies
35 months ago
If you’re looking for a perfect smile😃✨. Thank you Dr and team
I have been. Client of this Dr from mid 2020 and I must say that I am please with how my smile is and how I will it be at the end of the journey. A thank by word of mouth was not enough and hence my reason for coming on the platform to express my gratitude. If you’re looking to have a perfect smile like I did. Dr Amra and his team have got your back. Thank you Dr, I will forever be grateful.
0 replies
36 months ago
Traumatic experience in Vodacom Kenilworth Centre
I went to a Vodacom store in Kenilworth centre for an IPhone charger. The store manager asked to see my phone and I told I wanted a fast charger and asked how long a fast charger usually takes and he said 30min-1hour. A couple of days later I went because this new charger took 2-3hours to charger. When I got there to inform of my observations the way I was treated was shocking. The store manager came from the back and was very rude saying I was not telling the truth, claiming that he didn’t not see the phone I was using, he did not say 30min to an hour, and telling me if I wanted a faster charger that I would have to pay R300 more. When I asked him why he didn’t tell me there was a faster charger as if I had known I would have gone to Claremont Istore to get a charger as I thought since some Vodacom stores IPhone they would have chargers, when I asked why was he not honest with me from the beginning he then claimed that I was in a hurry and gave me numbers to call claiming it is the head office, that number did not work. This is not fair on us customer and the disrespect and rudeness, totally unacceptable. I write this is a heavy heart because I paid for that charger and even now a week later this very charger that is new I must fight with it to get it to charge my phone. R600 for a charger that is giving me problems after 2weeks. Please help, in a desperate situation.
106 replies
47 months ago
Upset customer!!!!!
I am regretting getting a contract with Vodacom. This is the second time that instead on taking 299 they take their own amount and when I call the person on the other end is just impatient and sounds like they never know why or how come. This morning instead R299 they took R1500. How did we even get here? Like I said calling them would just be a waste of your airtime. This is unacceptable Vodacom. This madness should come to and end! This is very upsetting, time consuming because I am at work and now I must waste my time and airtime calling then my calls behind transferred. Such as bad service from Vodacom
268 replies
47 months ago
Unable to withdraw my ewallet
I can not withdraw money from my ewallet because after dialing *120*277# it tells me I do not have enough funds available which is not true. I need to send a fresh pin so that I can draw money at ATM. It is not possible to solve this issue trough the call centre or chats on the banking app because yesterday afternoon I was chatting to a banker and he said that the funds are available and yet when I dial *120*277# it still says no finds available.
134 replies
48 months ago
I just got helped by lady named Windy and she wa of great help
I just got helped by lady named Windy and she wa of great help. Even went an extra mile of calling my insurance to find out and confirm a few things. I really appreciated that and considering the fact that it’s already late and week-ending.
134 replies
78 months ago
No signal, attempts of communication failed. At a point of desperation
Recently bought a rain 4GSIM card and struggling with signal. I checked online their 4G coverage, it showed my area is covered. I have contacted emailed and called the service provider with no luck. Ran out of options now.
0 replies
88 months ago
What a horrible, hurtful experience. What a heartache and a waste of money I worked so hard for
I had been following them on Instagram and thought I’d support them on one of my special occasions. Little did I know. What a horrifying experience I had with these people. Was talking to them via emails and from the beginning I explained that I will be going to a wedding in the North West Province but current residing in the Western Cape. I kindly asked if it would be ok if I could bring my own material and I was told it was alright and even asked prices with and without fabric. Firstly when I finally arrived in the Midrand store the lady helping me was surprised that I was told to bring my own fabric, the lady in-charge that was not impressed, apparently she wasn’t aware about the emails, I had been talking to their receptionist(who had no right according to them to answer those emails). I showed them proof and asked about the way forward, dropped my fabric Sunday afternoon and was told to for fittings the following Friday, and told them I had to be flying back to the Cape. Friday when I got there nobody seemed to be knowing who helped me that day, if i didn’t have my receipt I don’t know what could have happened to me. It was all new people, the lady that helped me was apparently working in Maponya mall, she didn’t even remember where she put my material. Called and called Maponya then I was eventually told that she was off. Nobody knew where my material was. The manager came I showed him all the emails and the receipt I had then he told me he’d sort it out. Because I had a flight to catch and saw a “no refund” behind their door, I had no choice but to trust him. A week later when I received my dress it was a total mess, it wasn’t the exact design I had asked for, secondly the dress was so way to big. I contacted the manager immediately and sent him pictures of the mess I was faced with and he didn’t reply. Eventually after I gave him a peace of my mind(telling him I’m giving him to God) he eventually answers and tells me to take it to a tailor and that he’d pay the costs and to show how sorry and appreciates my support that they’d give me a December dress for free. I did as we agreed on and when he has to deliver he went silent on me again. Didn’t reply to my text or calls. He disappeared, after spending a lot of money on the material and paying Africa Fashion house, I was treated like I was nothing.
0 replies
Review Distribution
5 Star
4 (40%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
6 (60%)