NM
neo M
Active since Jan 2019
68
Reviews
0
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Reviews
68 reviews7 months ago
Pathetic App
I have been trying to reverse an unauthorized debit order for the past 2 weeks each time it saysv" UNSUCCESSFUL AND CAPITEC IS AWARE IF THE ISSUE AND WILL TRY GET IT RESOLVED. IVE BEEN GETTING TICKET NUMBERS EACH DAY. I CALLED THEIR CALL CENTRE ONLY TO BE TOLD TO GO TO THE BRANCH..SO NOW I MUST SPEND PETROL TO GO REVERSE MONEY WHICH I WILL BE CHARGED FOR AT A BRANCH LEVEL. IM REALLY SICK OF THIS BANK.
106 replies
9 months ago
Amaziiiiiing Service
Yaseen Bobat is a star, the level of speed he response to emails is unmatched. HE GOES OVER AND ABOVE HIS RESPONSIBILITIES, HE NEVER SAYS ITS NOT WITHIN MY DEPARTMENT..HE ALWAYS FINDS SOLUTIONS WHICH HIS COLLEAGUES STRUGGLES TO. YASSEN IS A GEM, HE KNOWS HIS JOB AND DOES IT SWIFTLY. MANCOSA PLEASE RECOGNISE THIS GUY. DEFINITELY DESERVES A SIT AT THE TOP. THANK YOU YASEEN YOU ARE INDEED A 🌟..KEEP SHINING BRIGHT
53 replies
12 months ago
****MING PENSIONERS
My mom a pensioner opened a store account in Clearwater Mall January 2025. She was given a simcard by a consultant who said it's for free just for being an account holder. I called head office and now we being told to send email to for a 30 day notice. I want every rand that my mom paid refunded to her All the R80 that have been added on her account to be refunded. Your employees are ripping pensioners off
58 replies
14 months ago
No one does insurance like Outsurance, I left previously and quickly came back because no1 could match services and consistency like Outsurance
No one does insurance like Outsurance, I left previously and quickly came back because no1 could match services and consistency like Outsurance. CURTLEY was amazing,understood the product anf explained my contact in detail..i told him I'm running out of airtime he assured me that if our call gets cut,he will call back..I'm a happy client and rating by the service given om 100% sure that my car is on good hands A gem of insurances❤️
53 replies
32 months ago
Dihapeng was very he...
Dihapeng was very helpful..assisted me with all Information needed ..she knows her Job very well..thank you Dihapeng
132 replies
33 months ago
PATHETIC SERVICE
I have not yet received my pay back amount for June. I called in and was told they paid in the wrong account I gave them my account number and they have promised to pay..we are now in August and no money yet. Their finance staff is ***********..and don't even check or make notes on clients account. The agent I spoke to had to walk and look doe information I WANT MY MONEY TODAY..
60 replies
38 months ago
Best Service
I got the best service from Khanyisile on 14th Avenue Roodepoort,as I was placing my order she told me about bargains and promotions. She does her job effortlessly with such great attitude. I'm impressed by the level of great service she gave. KHANYI YOU ARE A GEM,KFC SOUTH AFRICA PLEASE PASS MY MESSAGE..its from a lady with Grey dyed hair who was with her son..Thanks Khanyi for making my day with the world going through so much a little kindness and great service makes a difference
0 replies
39 months ago
THIEFS SCAMMERS
FNB IS THE WORST BANK ONE COULD HAVE,INSTEAD OF SAVING MONEY THEY LITERALLY MILK THE PITS OUT OF YOU. MY BANK CHARGES DONT MAKE SENSE, THIS BANK CHARGES R105 F0R A BOUNCED DEBIT ORDER WHY ONLY THEY KNOW..I PAID R760 WORTH OF BANK CHARGES JUST LAST WEEK WHEN I ENQUIRED I WAS TOLD BY A NONSENSES EXPLANATION,YESTERDAY I WAS ON A POSITIVD R4 THIS MORNING I WAKE UP TO A -R235, SO BASICALLY IM PAYING FNB R1000 JUST TO HAVE THEIR CARD AND GET MY SALARY PAID IN TO THEIR ACCOUNT. IN THIS ECONOMIC CRISES I NEED EVERY CENT, BUT FNB MAKES SURE THE **** OF ME. I AM DEFINITELY SWITCHING BANKS I PAID WAY LESS AT STANDARD BANK AND CAPITEC AND I KNEW EXACTLY WHAT I WAS PAYING FOR. I NEVER HAD SUPRISES EACH DAY. WHY CANT LIKE YOU BW LIKE OTHER BANKS AND BE TRASPARENT NOT THIS NONSENSE YOU DOING TO CLIENTS. WHEN I OPENED THE ACCOUNT I WAS TOLD OF R240 MONTHLY FEE. I SWIPE MOST OF THE TIME AND DO EFT, HARDLY WITHDRAW....SO I AM BEING PUNISHED FOR NOT HAVING ENOUGH MONEY IN MY ACCOUNT FOR A DEBIT ORDER????????R105 THIS IS A SCAM,DAY LIGHT ROBBERY
56 replies
44 months ago
Incompetence
Why am I still with thus scheme????you never pay claims on time queries gets sorted 2 weeks later I submitted my daughters padetrician claim which she consulted on 25 August 2022,I sent the claim on the 26th to medshield, today the 3rd September I get a email saying no payment made Remark Code 93 meaning treatment date is in the future...what year are we in??? 2021,I rechecked my statement and the dates is clear in black and white. Now I must resubmit and wait another 2 weeks for incompetence..this is happening after medshield refused to pay my dental surgeon upfront..even today I'm in pain
208 replies
46 months ago
NO SERVICE
I AM IN PAIN,I HAVE REQUESTED SPECIAL DENTISTRY AUTHORIZATION LAST WEEK FRIDAY.. A WEEK LATER AND STILL NO ASSISTANCE. I CALLED AND EMAILED AND EXPLAINED THAT I NEED THIS ASAP. WHY SHOULD ONE HAVE MEDICAL AID IF THEY CANT ACCESS WHEN IN NEED??? IM ON MATERNITY LEAVE IM STRUGGLING TO TAKE CARE OF MY CHILD TO THIS CONSTANT PAIN, YOU ARE HONESTLY PLAYING WITH ONE'S LIFE. THIS IS TOTAL INCOMPETENCE,RECKLESS AND NEGLIGENT. SUCH CASES SHOULD BE PRIORITIZED. I FEEL WEAK I WILL TAKE THIS FURTHER WITH COUNCIL OF MEDICAL SCHEMES. YOUR TURNAROUND TIME IS PATHETIC. THIS IS LIVES YOU ARE DEALING WITH
476 replies
Review Distribution
5 Star
8 (11.764705882352942%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
60 (88.23529411764706%)