Active since Jan 2019
Slow and unresponsive. I created this Hello peter account just to write this review. Investec, you suck. You claim to be some premium bank, yet you are slow to respond and unhelpful. Why am I even a client??? Clearly Kelsey Uren, Kiara Ramiah, Thuli Tsongang, the FX team have better things to do than assist clients. Maybe my business is too small for you guys, its probably that, right? I specifically asked you for help, this is the first time we are launching a US entity and we have never transferred funds like this to a different country, I asked for help... You didn't bother to even point me in the right direction. You even said you would charge for this work, I didn't question that once. No pride in your work.
I made the mistake of being honest with them. As a young 18 year old student I used marijuana at university. Not consistently and not in an abusive way. Literally a few times with friends and quickly got bored of it. A few years later after graduating I felt it was wrong to lie on the PPS application forms and thus said I had experimented with it a few years prior. My naive fault! They loaded my premium with a penalty for over 9 years now! They treat you like ****.
I've been with business banking and personal private banking for more than 10 years now. Yes - It's my own fault for not having moved already. They constantly now wrongfully deduct small amounts and when queried they refund it. They now take forever to answer emails related to these matters or don't answer at all. They are not here for you - even if you have tons of credit with them, like your home. They've become a laughing stock of a bank.
I've had 'Private Banking' with them for more that 11 years now. Their service is pathetic. Been requesting info from the 'private banker' for months now... Useless company.
Good service, the call center people are friendly.
So disappointed. Been with them for 11 years without ever having to claim. Without warning they increase their agreement with 37% - no warning whatsoever. Already cancelled with them. Thanks for nothing Miway!
Unsolicited calls using Icon Africa and 'Premium Save'.
What a scam! Claim you sign documents you never did, then state it's part of their policies.
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