LM
Lerato M
Active since May 2011
8
Reviews
0
Industries
Reviews
8 reviews106 months ago
Out of the box damage and RBA not contactible
Good day I bought a house and the keys were handed over in Nov 2016. On the list I stated the power plugs were not tested when the house inspection was done, now the plugs in the main bedroom are not working while the one in the lounge the plug cannot go in no matter how hard you push. The wall between the main bedroom and the shower is getting water damaged, suspicion is a leak from the shower handle. The shower is also not draining water as expected, there are about 10mm of water stuck on the floor till it dries by itself, which never really happens. Been trying to call RBA and there is no redirect number since the company is said to have been liquidated. Can I please get assistance on this.
0 replies
109 months ago
Thanks Anges
<p>On Tuesday 25/04/2017 I called 111 with a data allocation issue. I got through to Agnes who was very helpful and conducted herself in a way that represents Vodacom in a good way. Thanks to her my quesry was resolved first thing the next morning.Awesome to the highest level. Big Thanks to her.</p> <p> </p> <p>In the other news, the lady who took the first call at around 19:30, the lady had very negative energy, she was not willing to help, I had to ask her to put me back on the q as I couldnt stand her. Please address.</p> <p> </p> <p>And thanks for the bundle :-)</p>
56 replies
130 months ago
I want my money
I signed up for one of your products 2 months ago, I have been debited twice already. I made contact with Outsurance via twitter about not receiving my policy documents. I was then contacted to confirm my details and docs sent by email. The cover effective date on the document is 18/08/2015, which in my view means I haven't been covered all this time and only covered from yesterday. According to Jane my understanding of the content is incorrect as I have paid since June. I understand the payments as my account has been debited, I am questioning the cover date. Since I have been covered only for 2 days, please return all the money debited prior to 18/08/2015 and recalculate my premium for the month of August as I should only pay the prorated amount from 18/08/2015 till end of the month.
0 replies
132 months ago
F*CKEN STOP CALLING ME
THAT'S IT, JUST STOP CALLING ME.<br> <br> YOU WILL FIND MY NUMBER ON THE ACCOUNT NUMBER FIELD
76 replies
132 months ago
Please respond
Good day<br> <br> On Wednesday 03-06-2015 I sent a request to change my debit order date and received query number 030615QB0V47. Today it is 12-06-2015 and I havent received feedback.<br> <br> Please assist
76 replies
133 months ago
Please respond to my billing query
Good day<br> <br> on Monday 04-05-2015 I sent an email to queries at Bonitas and received query number 040515Q90YRK.<br> <br> Today it is Thursday 07-05-2015 and no response has been received.<br> <br> It is sad to learn that Bonitas only acts when a bad experience is posted on Hellopeter and not when it is received or within their response time which is not specified anywhere.<br> <br> Will you please attend to my query and provide feedback.
76 replies
136 months ago
Please respond to my enquiry
Good day<br> <br> On Thursday 05-02-2015 I sent an email to [Email Removed] and received query number 050215Q69MMM. for my email. There has been no response since and I followed up yesterday 09-02-2015. Can I please get response as I have to meet with the doctor on Thursday 12-02-2015 and I need to go there with a clear picture.<br> <br> Your assistance on this will be highly appreciated.
77 replies
Review Distribution
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1 (12.5%)
4 Star
0 (0%)
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2 Star
5 (62.5%)
1 Star
2 (25%)