LM
Lungiswa M
Active since Jan 2019
12
Reviews
0
Industries
Reviews
12 reviews1 month ago
Unfairly treatment
I hope you good Today I had to travel to China I get to the airport on time with my documents Trust you are well I’m not good at all with the treatment I got today Duty manager at the OR Tambo Int Airport has offloaded me unfairly.claiming that i cannot board a flight since I changed surname. I was having all the valid documents 2 passport, letter from Home affairs and my old passport of which the visa was granted on!Mr Reinghard Van Niekenk told me go back and apply for a new visa on the new passport, the Chinese embassy cannot issue a new visa while having a valid visa on my old passport. Went to the airport again they did not want to help me when coming with the feedback I went to the Chinese embassy after this as he said When I get there they said it not true and my visa it valid. I even called emigration officers to validate the documents they found nothing wrong with my documents I have a problem changing this ticket now cos it will come as a no show and im not willing to pay more new booking and I don’t want any refund I have been patient from 3 March 2026 when doing the 1st booking I understand because the was some problems I was asked to changed I changed to 15 March 2026 again I was asked to changed my ticket I did to 30 March 2020 I was asked again to rebook which was today 10 April 2026 I have been using Qatar for 5 good years He failed to help me when I asked for help I even went to the office at fourways and emigration because of asking for advice he just said he will suspend my ticket for no reason I even opened the cash on this Now my ticket has been suspended for no reason or any investigation done I really feel the abuse and the power that Mr Reinghard Van Niekenk Airport service Duty Officer Thank you Please advise how can we resolve this problem??? PHOTO-2026-04-10-18-56-22 2.jpg PHOTO-2026-04-10-18-56-22.jpg image0.jpegimage1.png Please advise where do I start with this case
0 replies
2 months ago
Unfairly treatment
Hello Peter Lungiswa MSIBI KUMALO ID 9705130730083 Case number CAS-782670-F6J2K3 2nd is CAS-782658-F3W4C1 Membership number 579428562 10 April 2026 I had to travel to China I get to the airport on time with my documents Unfairly treatment I got there Duty manager at the OR Tambo Int Airport has offloaded me unfairly.claiming that i cannot board a flight since I changed surname. I was having all the valid documents 2 passport, letter from Home affairs and my old passport of which the visa was granted on!Mr Reinghard Van Niekenk told me go back and apply for a new visa on the new passport, the Chinese embassy cannot issue a new visa while having a valid visa on my old passport I went to the Chinese embassy after this as he said When I get there they said it not true and my visa it valid. I even called emigration officers to validate the documents they found nothing wrong with my documents I went back to the airport again the manager just walked away and closed the door I have a problem changing this ticket now cos it will come as a no show and im not willing to pay more new booking and I don’t want any refund I have been patient from 3 March 2026 when doing the 1st booking I understand because the was some problems I was asked to changed I changed to 15 March 2026 again I was asked to changed my ticket I did to 30 March 2020 I was asked again to rebook which was today 10 April 2026 I have been using Qatar for 5 good years He failed to help me when I asked for help I even went to the office at fourways and emigration because of asking for advice he just said he will suspend my ticket for no reason I even opened the cash on this Now my ticket has been suspended for no reason or any investigation done I really feel the abuse and the power that Mr Reinghard Van Niekenk Airport service Duty Officer has I just want my refund as it is I have been sending emails to customer care no respond from them till today I have all the proof 0766362845 Thank you Please advise how can we resolve this problem???
0 replies
14 months ago
Account
Hey hey I pay account but my balance keep increasing I fail to understand why . I went to the shop asking them what the problem I fail to get answers . 7 February 2025 I made the payment and it not showing in the statement.
0 replies
14 months ago
Money keep on increasing
Hello Peter I have a serious problem I have been making payments but my money it not going down it keep on increasing I have send the TFG customer care all the proof of payment and they said they did not get the payment on February but I have a proof . I try calling them no answer I went to the shop they failed to help me The staff will just give you a phone to call on the call they say I should send email I did Lungiswa Kumalo Thank you
0 replies
17 months ago
PlayStation Vodacom
Hello Peter I had a very bad experience with Vodacom at South Gate mall. I took a PlayStation 5 with contract on the 27th June 2024. It still under warranty PlayStation5 had a problem with the disc I called them and ask what going on they said I should take it for repair 4th of December 2024 I took it to the shop Siya try to help and we make calls and I also try but we both failed to get hold of them for repair Marvin the manager said the is nothing they can do I ask how because it under warranty and I’m paying for something I don’t use Hellopeter please help me with this I’m paying for something that I am not using at all My PlayStation 5 it at the shop
2 replies
24 months ago
Lungiswa Msibi
I have been using Qatari Airways for a very long time. But at this moment I’m so disappointed with them I was in Turkey coming back to Johannesburg I was offload for 3 kg when I ask them to do the payment they telling me I have to pay for 9kg which was 75$. I told them I don’t have and I want to go home they took my passport for long acting like they helping me . I had to stay because I was offload and book a new ticket . I asked them to refund my money they said they can’t . I’m still waiting for my refund from 25 May 2024 Booking reference WRXTCS Airline Booking reference QR/WRXTCS
0 replies
44 months ago
Thabisile
Investment No 15852295000 My name is Thabisile Kumalo. I invested the money with Liberty it was a fixed investment for the period of 5 years. In September this year 2022 it was musuring. I was called by their consultant at Standardbank Trade Route mall to come and see him when I have time . His name is Naidoo Sagres. I arrive at the branch we had a meeting. He asked who was my consultant all along. I told him it’s Tebogo ,He ask me nicely not to tell Tebogo that now he will be my new financial advisor since. He promised to give me a good product that are profitable better product. I agree to be his client since he was critiquing the product that they gave me he notices that they were paying me every month comes musurity date. It wall a loss He asked me how much money am I going to reinvest , I said I’m not sure cause I needed money at that time , ok I went to his office at the bank to do quatrain.He noticed that I was complaining that Liberty really their interest it less at that time we also calculated the money that I will need.I will need, I took the figures down from his system I was surprise we’re the money comes it was short . It was totally different from the one that we wrote by looking at the figures. He said I’m only having only 30 days to do the quotations from other companies or else automatically the will reinvest should . He said I can bring any written quotation from any company he will speak to them at Liberty beat the price. After a week I manage to go and do the quotation. When I arrive at Standardbank he was not even interested in the papers that I’ve got . He was saying sorry he didn’t want to make me angry on the phone that Liberty if I cancel with them they going to penalize me with R300 000 so he doesn’t want me to loose my money during this period of 5 year again .Yes I agree I sign the documents and he said I’m still having less than a month to decide about the investment. I ask him why did he tell me to come back with other quotations his going to beat it. We tried to call his managers they know about this case of mine . The last time I was there they gave me a hope that they going to fix it cause it was a mistake that was done by them .They needed to draft a motivational letter to their supervisors about the cancellation and giving full of my money back they say the money will be in my account by the 7th October 2022. On Friday he called again telling me that he can sent me the email that proof that he send them the letter but they rejecting . I really don’t understand why do they want me to take their product by force and tricks. Hello Peter Please intervene on this matter
1 reply
58 months ago
Bad service
Dear : Hello Peter I am writing this letter for the 2nd time . My name is Mrs Thabisile Kumalo ID no :7907270368086 . I signed the Flexi Club First Leisure contract. It was signed on the 22 September 2020. I paid the deposit of R10 120,00 ten thousand one hundred and twenty rand. Every month I was paying not less than R2 000,00 on their account. The lady who was my sales consultant was Tinah Ndaba who explained very well how does this points going to help me in terms of making a booking on a holiday .Her manager is Mr Katiso who was very helpful when coming to the account payment updates. I was very disappointed with their service when coming to deliver what they promised for the bookings . I phoned the manager to do it for me and he will ask me to send dates and place, after that he will ask other people to do it for him since it was not his department. I wait and waiting if his not on his meeting. He will say his day off . He definitely return my calls . No one told me they cannot do it maybe there was a problem on their side that I was not aware off . I receive calls from different people others from their head office, they were explaining many things about the payment that need to be paid before they can continue with the bookings . As the days goes by I didn’t have a choice I had to pay the amount that was worked out by them , it was about R2000 ,00 something before they can approve the bookings. Now I was waiting for the manager to call once they done .Now he handed me over to Christine to deal with me and she asked other people to call me to explain that they cannot do the bookings on their side it doesn’t allow her. I needed another payment they were telling they are sorry the lady who phones me before suppose to work it out all at once . I told them they are confusing me about letting different consultants with different information to call me that time they work out the top up payment of R4000, 00 something that when I told them they must leave it I won’t afford. How come I’m a member 1 was suppose to enjoy what I’m paying for and that is why they were one my budget every month so that I can enjoy their points or bonus and not have stress when going on a holiday . They frustrated me with their calls but still no resolution to solve the the problem. I did not have a choice but to book by my self . By the time they decided to do something it was already late . I was embarrassed cause I had to keep other people waiting for my booking was not confirmed for full 2 weeks. Their head office called me several times to compensate me , telling me they are very sorry they can now give me 2 days free of charge accommodation. I explained I was late already booked by my self since I had to know my standing . I told them will sort it out when I come back from the holiday it was very disappointed. I came back I ask the manager Katiso to cancel the deal since it was not working for me. I cannot afford to continue to pay for a service that benefit only them . I struggled a lot they did not want at all .Still another manager from their head office, now she was telling to continue with the contract their mistakes will be rectified in the future. She told me I was recoded when I refused their offer so the was nothing they can do for me . I told her yes I refused because they wanted to fix it and it was late for me. So I asked them to refund my money since their service was a lie to me . They are the ones who failed me and I told them it was for the second time now.At first I understood they told me they still busy with my contract it was not yet on the systems .Tina said it took about 6 months to be active . So I will really like Hello Peter to intervene on this matter, since they told me I have to continue paying or I will forfeit my money . I thought this will make things easy paying in advance and receive a peace of mind. I have other price conversation with them . On the 30 July 2021 at 11:59AM number +27 31 714 0378 from Flexi Club I received a call from them .They asked questions and acted like they will get back to me till today I never received any call from them . Please help me with this case . Thank you .
1 reply
59 months ago
Bad service
Dear : Hello Peter My name is Mrs Thabisile Kumalo ID no :7907270368086 . I signed the Flexi Club First Leisure contract. It was signed on the 22 September 2020. I paid the deposit of R10 120,00 ten thousand one hundred and twenty rand. Every month I was paying not less than R2 000,00 on their account. The lady who was my sales consultant was Tinah Ndaba who explained very well how does this points going to help me in terms of making a booking on a holiday .Her manager is Mr Katiso who was very helpful when coming to the account payment updates. I was very disappointed with their service when coming to deliver what they promised for the bookings . I phoned the manager to do it for me and he will ask me to send dates and place, after that he will ask other people to do it for him since it was not his department. I wait and waiting if his not on his meeting. He will say his day off . He definitely return my calls . No one told me they cannot do it maybe there was a problem on their side that I was not aware off . I receive calls from different people others from their head office, they were explaining many things about the payment that need to be paid before they can continue with the bookings . As the days goes by I didn’t have a choice I had to pay the amount that was worked out by them , it was about R2000 ,00 something before they can approve the bookings. Now I was waiting for the manager to call once they done .Now he handed me over to Christine to deal with me and she asked other people to call me to explain that they cannot do the bookings on their side it doesn’t allow her. I needed another payment they were telling they are sorry the lady who phones me before suppose to work it out all at once . I told them they are confusing me about letting different consultants with different information to call me that time they work out the top up payment of R4000, 00 something that when I told them they must leave it I won’t afford. How come I’m a member 1 was suppose to enjoy what I’m paying for and that is why they were one my budget every month so that I can enjoy their points or bonus and not have stress when going on a holiday . They frustrated me with their calls but still no resolution to solve the the problem. I did not have a choice but to book by my self . By the time they decided to do something it was already late . I was embarrassed cause I had to keep other people waiting for my booking was not confirmed for full 2 weeks. Their head office called me several times to compensate me , telling me they are very sorry they can now give me 2 days free of charge accommodation. I explained I was late already booked by my self since I had to know my standing . I told them will sort it out when I come back from the holiday it was very disappointed. I came back I ask the manager Katiso to cancel the deal since it was not working for me. I cannot afford to continue to pay for a service that benefit only them . I struggled a lot they did not want at all .Still another manager from their head office, now she was telling to continue with the contract their mistakes will be rectified in the future. She told me I was recoded when I refused their offer so the was nothing they can do for me . I told her yes I refused because they wanted to fix it and it was late for me. So I asked them to refund my money since their service was a lie to me . They are the ones who failed me and I told them it was for the second time now.At first I understood they told me they still busy with my contract it was not yet on the systems .Tina said it took about 6 months to be active . So I will really like Hello Peter to intervene on this matter, since they told me I have to continue paying or I will forfeit my money . I thought this will make things easy paying in advance and receive a peace of mind. I have other price conversation with them . Thank you .
1 reply
77 months ago
Bad customer service
Bad customer service Orange Farm Eyethu mall
2 replies
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4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
12 (100%)