MS
Meegan S
Active since Feb 2019
8
Reviews
0
Industries
Reviews
8 reviews67 months ago
FILTHY after empty flat has been 'cleaned'
I am writing to you as a very unhappy first time customer, we have moved and needed our empty apartment spotless and clean in order to get our deposit back, we decided to try your services thinking that it would be easy and would be CLEANED, we even added extras for an empty apartment i.e.window cleaning, oven cleaning, wall cleaning and cupboard cleaning. I was allocated Masabata Selina Nkomo. I let her into the apartment and left as i had to go to work. i booked her and paid for 6.5 Hours and paid R309 for her services. I popped back into the apartment at lunch time 13:15 to be exact and found her sitting on her phone in the bedroom on a bucket. I asked her if everything was ok and she said that she was done, i thouht nothing of it and didnt mind if she was done earlier if everything was completed. I let her out the apartment and even dropped her off down the road to make it easier for her to catch a taxi ( at that time i took her on her word that things were cleaned as i didnt have time to check everything as i needed to get back to the office) when i went back to the apartment just after 4 i had time to look at the apartment and THE PLACE WAS FILTHY!!! i have attached some pictures of the 'after the clean' this is absolutely horrific! i want a refund or for you guys to send someone who is competent and can actually clean this apartment and not waste my money! i need to hand over the keys for this empty apartment by Thursday and need something to be done about this! have attached my invoice attached for your perusal as well. Enjoy the pics as i had a sense of humour failure that i need to micro-manage your staff in order for them to complete a task they are paid for! Inv no: SS23****2. i have also posted on your facebook page and expect this to be rectified immediately
53 replies
70 months ago
Change your site's name to "Take me for an idiot"
I was very impressed by takealot to recieve my delivery earlier than expected, the delivery was the only impressive moment of my entire experience. I ordered three items and my experience is as follows: 1. After opening the powerbank, I immediatly noticed scuff marks on the product after removing it from the packaging (with the packaging, this could only have happened if this is a second hand product). Furthermore, this product was pruchased to charge my laptop during loadshedding which requires a 2.1A output. The product is advertised with having this output capacity yet fails to charge (or even get picked up by the laptop despite being charged and miltiple charging cables used (Please note, this item did not come with a charging cable, something which the site fails to mention). A useless product overall. 2. I searched Pandora charms on Takealot which gave me a list of what I believed to be authentic Pandora products (so the site leads you to believe) only to realise it is NOT a Pandora product but rather a generic which has Swarovski embedded on the side. This is NOT what I purchased and should be listed as false advertising. Thank you for not only dissapointing me further but ruining my fiance's birthday on top. 3. This one I will take slight fault as I purchased a mask and after reviewing the product a secoind time, realised this does not have an N95 filter however, this would all be avoided as I attempted to cancel this before shipping and due to Takealot's outdated returns process, this could only be reversed once delivery had taken place. Jump on borad with the 21st Centuary and save yourself the fuel and your customers needless anguish. Needless to say, that will be my last experience with Takealot and during this current econimic climate, you have lost yet another customer. Step your game up!... If I gave enough of a **** about your company, I would take this to the complaints commission board however even writing this review will not offer me the time I wasted reviewing your outdated site. Have a terrible day further.
0 replies
78 months ago
Woolworths Cambridge Crossing
What is going on with the woolworths by Cambridge crossing lately? I was there earlier today, the queue was all the way to the back of the store by the chicken and pie station but after 15 minutes of waiting in the queue I got the the cashier and she was moving so slowly like I couldn't help but feel that she was doing it on purpose nobody could actually move that slowly and look less interested. She didn't say a single word to me, i looked around and the other 2 cashiers are moving just as slowly, even a sloth could move faster.People in the queue looked horrified at what they were seeing, it felt like a joke and someone was going to shout you were pranked. Since they have revamped this store it has just become so bad to go there, they never have stock of anything and there is constantly a queue. I even had to walk to the till myself when I walked in the store to get a basket from the cashier section, the ladies didn't even help me just looked me up and down while I was searching for a basket. Does anyone know what's going on there at the store, new management perhaps? I would rather drive to chilli lane to go to a woolies. This isnt the first time that i have had this experience, its terrible.
0 replies
78 months ago
Metrofailure
I am extremely dissatisfied with the sheer lack of honesty with our service and transparency between the "hidden fees" associated with this service provider. After speaking with their call centre agent and him confirming that there would be NO installation cost as our complex is already live and the terminal box was already installed in our unit, we are then informed via email that there is now an installation fee as well as an activation fee where we were only informed of the activation fee. After contacting Heila (call centre manager) who was very abrupt and disinterested in the fact that our terminal box was already installed prior to the technician activating the fibre, she insisted that an installation was in fact done and that we now would have two terminal boxes and needed to send photographic evidence of this in order for her to further investigate this overcharge. Fact of the matter is during my converstion with the call centre agent i confirmed numerous times that their would not be a installation fee applicable as the terminal box was in fact already installed in 2017.. This was also confirmed by the technicians upon their arrival and it literally took them 8 minutes to have everything activated (which means there was no installation required ) May i urge someone with competency to review the voice recording of my conversation with Metrofibre on 29th October 2019 and get their facts straight. Its called the CPA and having this recording results in the charge of installation being completely illegal. I await feedback from metrofibre urgently.
105 replies
87 months ago
Phumzile @ sunninghill macdonald's GREAT!
I go to the sunninghill Macdonalds regularly and there is one lady there that needs some recognition, her name is Phumzile, every time i am helped by her she always greets me with a HUGE smile and is always so happy, friendly and polite! she makes me day when i go there! Please give this lady a promotion!
0 replies
87 months ago
Fantastic experience with Coachman luggage online
I was looking for a polo purse to replace my old one that was stolen. I looked for this exact purse online and found that nobody in jhb stocked it. I found coachman luggage online (store based in KZN) ordered it on Sunday, monday morning they contacted me to let me know that they didnt have one in the store but would get it the next day, the next day i was contacted and the package was sent via postnet (no expense to me) and i received the purse the next day. It is beautiful! Very impressed and always kept me updated! Well done to Nicole Chetty, it was such a pleasure and if i ever order hamdbags / luggage / purses again i will def go through you again!
0 replies
87 months ago
FNB Disgusting , incompetent service delivering platinum credit card
I was robbed and ordered my FNB cheque and credit platinum card online on 16th Feb. My cheque card i received on 25th February after having to go to the CCD courier company offices to collect it myself as they never delivered the day they promised to via SMS that morning ( i took off work that day to ensure that i was at home to collect a card that never arrived) low and behold after calling FNB to find out why my credit card had not arrived together with my cheque card, i was told that the credit card gets sent through a different courier company UTI, the consultant said she would put me through to them, she cut me off ( this after i spent a good 15 minutes holding on for a consultant with FNB. I called FNB again the next day, the next consultant told me that i need to phone UTI myself to locate the card. I called UTI and spent 56 minutes holding the line for a consultant to answer - i eventually gave up and put the phone down as this has wasted so much of my money on airtime. when i was getting no luck there i decided to log onto my FNB internet and 'chat with a consultant' actually i chatted to plenty in the few days, which none of them were helpful and told me over and over again to contact UTI which never answer their phone, please see the list of employees i chatted to online and the dates i chatted with them via FNB banking internet Ashton Feldman -5th March 2019 Kealeboga Mokoka - 5th March 2019 Mpho Kgomo - 3rd March 2019 Didintle Gaebee - 2nd March 2019 Nontobeko Buthelezi - 20th February 2019 Today i called FNB again and spoke to Lerato, she was going to put me through to UTI and we got cut off AGAIN. i then called UTI myself, after 47 minutes of holding for a consultant to answer at UTI i eventually got through, the consultant then told me that my credit card is there but they have not contacted me as FNB never gave them a contact number to reach me to arrange for delivery and it will take 5-7 working days to deliver my card now. the reason i ordered my card so well in advance is because i will not be in the country from sunday and needed the credit card to take with me to use. so 5-7 working days will not be acceptable as this is a downfall from FNBs side. the lady from UTI then said she cannot fast track the parcel to be delivered before friday unless she has approval from FNB - so again i must phone FNB back, 32 minutes holding on the line AGAIN to FNB i reach a lady called Shumisani, i explain the entire story to her and request that she puts a fast track on this card to be delivered to me before friday - she tells me to hold on while she calls UTI - after a wait on the line for a further 43 minutes she comes back on the line to tell me that UTI stated that they had already contacted me (firstly, i contacted them, and secondly how could they have contacted me bearing in mind that they never even had my contact number to contact me) and Shumisani again tells me that my card will be delivered in 5-7 working days!!! i told her that i am at a loss for words as the reason that i contacted her in the first place was because that will not be acceptable as i need my card before friday (so she didn't even understand my issue) she told me then she would have to escalate this and that i would be contacted tomorrow to see how they are going to resolve this, THIS IS RIDICULOUS SERVICE FROM FNB!!! As a "valuable" customer and have been banking with FNB for over 18 years, i do not request but rather demand that my card be fast tracked and delivered within 48 hours as this is due to the incompetence of FNB entirely. I expect someone to be in contact with me before close of business today to inform me that i will be receiving my card within the designated time frame.
56 replies
87 months ago
Ridiculous service from Edgars!
All i need from Edgars is my statements from December 2014 to December 2016. I call the call centre, they tell me to go to the store, i go to CNA lonehill and speak to 3 people before i get told to speak to Zelda, Zelda then proceeds to tell me that she doesnt have access and is locked out (the only person in the store that has access and then doesnt have it) she asks me where i bought the item i am looking for on my statement, i say Fourways mall, she says in a very rude way, just go back to fourways, talk about not wanting to do your job!!!! when i responded that i live closer to lonehill and was told by the consultant at the call centre that i could go to any CNA store for this, suddenly her access worked!!! but then said she couldnt pull a statement (im sure she did not know how) she then called someone at edgars on the phone, i spoke to them and they said they will email it to me, guess what still waiting!!! and when i try and call your call centre, there is no option to talk to an operator, it just goes round and round press 1 for statements and then gives me the option of only getting a 3 month statement. I now have emailed ********** and got an automated response saying that they will get back to me in 48 hours! how hard can this be????? i need this statement urgently but there is no urgency in edgars staff at all! im closing my account after this!
315 replies
Review Distribution
5 Star
2 (25%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
6 (75%)