WS
Wendy S
Active since Feb 2019
47
Reviews
0
Industries
Reviews
47 reviews8 months ago
NOT UNLIMITED GP VISITS!
Ive had severe pain for 2 weeks now. Dischem Health refuses to give me an authorisation number to see my GP for a pain injection. Three times their doctors were suppose to phone me but did not. My feet are blue and swollen, I dont know how they think a virtual consult with one of their GPs can help me anyway. I am paying for medical insurance that they dont allow me to use. They also dont pay for my chronic medication.
0 replies
8 months ago
FALSE ADVERTISING, NOT UNLIMITED GP VISISTS!
Dischem Health states that you get unlimited GP VISITS but I just phoned for an authorisation for a GP so I can get an injection for pain. They wouldn't give me authorisation and said a nurse is going to phone me. Really? I should just go to my nearest hospital, get pre-authorisation for a casualty visit and get my injections there. In steady of paying R420 to see my GP, they can pay Dr and hospital fees as well as the injections (which they usually dont cover out of hospital)
1 reply
10 months ago
Still no payment after months
I put 3 claims in months ago. Dischem Gap only paid one even though they were all sent together. I followed up various times and never got a response from them. On 28 May I wrote a review on Hello Peter and they responded immediately but still nothing has been paid and they have not rep**** to my emails.
53 replies
11 months ago
Dischem Gap avoiding to pay claims.
I have submitted my gap claim various times and it's still not on their system. I submitted 3 claims together, they paid the one but not the other 2. I submitted them various times and sent them emails to follow up but heard nothing from them. Last week I phoned and spoke to a lady that said she has the documens for the other 2 claims but she didn't know they were supposed to pay them. She said I must sent an email to say that they must pay them. This week I phoned to follow up again. This lady says there is nothing on the system I must send them to her directly and she will escalated it. I can't believe how bad the service is. The last lady I spoke to was helpful, I hope she gets it right
58 replies
13 months ago
Checkers Cradlestone
So many times I have bought meat there that was off, especially chicken, the last time it was the chicken snitchel. Their bakery isn't very good either. The donuts are just yuck!
0 replies
13 months ago
One hoot is enough!
One delivery a month is enough! They deliver too often instead of once a month. They hoot at the gate like crazy. They are very unprofessional and I don't like dealing with them at all. I wish Bonitas will allow me to get my medicine elsewhere.
53 replies
16 months ago
Oneplan, please pay what you owe me
I had medical insurance with Oneplan and they reimbursed money to my card, I've been struggling for weeks to withdraw the money. They can't fix the issue. They are also still taking money from my account and take a long time to put the money back into the account.
112 replies
19 months ago
Warning "limit reached / exhausted / depleted"
I have been on whatsapp with Bonitas 2 hours and 15 minutes trying to figure out why claims have not been paid for Doctor and Pathology when my daughter was IN hospital. First they say that the Benefits were DEPLETED, so I ask them to send statement to prove it because we haven't used the benifit. Then they say it is OUT of Hospital after I told them THREE times that it was IN hospital. Eventually they re-submitted the one claim and say that the Dr claim IN hospital has been paid. They come up with so many stories, I wonder if they know what they are doing! It looks like there go to is " limit reached / exhausted /depleted" they even told the pathologist that, but now they are re-submitting. Warning: be on the look out for this "easy way out" of paying claims by Bonitas!
53 replies
19 months ago
Refund
I have not received my order yet (395384) I emailed but got no reply, I phoned but the number doesn't exists anymore. Please refund d
0 replies
Review Distribution
5 Star
14 (29.78723404255319%)
4 Star
2 (4.25531914893617%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
31 (65.95744680851064%)