Active since Feb 2019
I find it hard to understand that you close at 9pm but its only 20:30pm and you telling me you can't see to me because you are busy packing up and yet it is a coffee shop and the doors are open then why not close a earlier and pack up while u close.
On the 13th November, myself and friends had booked a table. I understand that if you are running late , you must call which I had done 2 hours before arriving. When arrived we were welcomed nicely by the hostess but going upstairs,no direction was given to wherest sit. I asked for the Manager and he bluntly cut me off while I was talking and didn't even bother to make a plan which is not ok because myself and friends seated ourselves by a very kind gentleman that had told us we can sit down because he is leaving. All I can say the matter could of been solved in a better manner.
We went early morning thinking we could get a decent cup of coffee but came to a place where people didn't even take note we were there, yet other people got greeted differently. I just find that it's disgusting that in today you still get a certain race that think they are better than others. Also we had to help ourselves to menus and no one would see to us eventually we got up and left, I just find it very disgusting that you get people like that today.
The best food ever. The waitresses take such good care of myself and boyfriend. Make you feel so comfortable and if you were struggling on what to order, suggestions were recommended. Good quality food worthwhile. It was just so amazing and even got a dish from the chef , which is very rare in most restaurants.everything was spot on . Perfect date night was made.
Last week Friday we had booked for almost 8 or people but as we were seated got reminded about how we must leave because they are using tables for another function. I find it disgusting that we had to be rushed when there were so many tables available for them to do so. The waitress had such an attitude while service was taking place , never got time to even think about what we would like to eat or drink because we were rushed to order immediately. Then with such disgusting service , was still meant to give tip; whether it states to give tip because of the number of people at a table, if service is bad I don't see why a tip should be given. Would not recommend to anyone .
I find it disgusting that some of the drivers would share certain info that doesn't concern passengers ...especially when it ***ual remarks.its one thing to be friendly but it a total different story when you share certain info to make another person uncomfortable.
I am disgusted how things were handled with scheduling a booking at the Italian club restaurant because they are rated best for venue hiring. First they tell you that in 48hours a response will be made with my scenario i got no feedback and if urgent to contact whoever is responsible for scheduling a booking; i messaged and was ignored and if you phone , no answering of calls is made. I find it disgusting and wouldn't recommend them to anyone if these are procedures to booking an event.
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