KN
Khensani N
Active since Mar 2019
8
Reviews
0
Industries
Reviews
8 reviews2 months ago
Defective ECU Purchased from SparesBoyz Durban
Defective ECU Purchased from SparesBoyz Durban – No Response to Escalation
224 replies
4 months ago
*****ulent Policy Activation & Unauthorized Debit Orders – Clientele Life
My name is Khensani, and I am writing on behalf of my mother, Lindiwe Nkuna. A few months ago, my mother was approached by a Clientele Life representative at a shopping mall. During the interaction, the representative requested her bank card and *******ly took a photograph of it, including her account number, without her informed consent. My mother clearly stated that she was not interested in any policy and did not sign any documents or give verbal authorization. Despite this, a policy was *****ulently activated in her name, and R404 has been debited from her bank account. She attempted to stop the debit order through Capitec Bank, which only stopped temporarily, and the debit order has since been reactivated without her consent. This is a clear case of: Unauthorized policy activation ******** use of personal and banking information Exploitation of elderly and uneducated consumers We demand: Immediate cancellation of the policy A full refund of all amounts debited Written confirmation that her banking details have been removed An investigation into the conduct of the representative involved If this matter is not resolved urgently, we will escalate it to the FAIS Ombud, POPIA regulators, and the National Consumer Commission. Clientele Life’s practices in this regard are ********* and unacceptable.
112 replies
6 months ago
delayed delivery and misleading stock information
I purchased a washing machine that was on sale online on 4 October 2025, and since then, I have not received my order. I’ve been following up multiple times, and every time I was told there was a delay — with no clear communication or updates on when I would receive my item. Now, after waiting for almost two weeks, I’ve been informed that there’s “no stock” and that I’ll be refunded. However, when I check your website, it still shows the same washing machine as “in stock”, which is misleading. I did not wait all this time just to be refunded — I want the product I ordered, not my money back. This experience has been extremely frustrating and disappointing. Please urgently resolve this by fulfilling my order as originally placed, or provide a clear and honest explanation about the supposed stock issue. Order date: 04 October 2025 Order item: DEFY 6KG FRONT LOADER MANHATTAN GREY DAW392 Reference/Order number: 1244220654
159 replies
10 months ago
Unfair Claim Rejection and Poor Communication by Budget Insurance
On the 8th of June 2025, I was involved in an accident and immediately contacted Budget Insurance to report the incident. I parked my vehicle safely at home, and on the 9th of June, I was provided with a rental car. Budget then came to collect my vehicle for inspection on the 12th of June. To my surprise, a week later I was informed that my claim had been denied due to a missed payment. At no point during the claim process was I made aware that my policy had lapsed or that there was a payment issue. I was under the impression that my policy was active and in good standing. Apparently, Budget attempted to debit my Capitec account when there were insufficient funds, but I had sufficient funds in my African Bank account. Had I been informed that payment was missed or that the debit failed, I would have immediately made the payment. I never refused to pay and was not given the opportunity to resolve this. Now, Budget has taken my vehicle and I’m left with a rental car and a denied claim, despite having tried to do everything correctly. This situation is completely unfair, and I feel I’ve been penalized due to lack of communication on their part. All I want is for Budget Insurance to treat this matter fairly, reinstate my claim, and return my car if they will not assist me. I was not negligent — I simply was not informed. Please resolve this issue urgently.
56 replies
12 months ago
REFUND FOR ITEM NOT DELIVERED
I placed an order with take a lot for TV stand, nested coffee table, wall arts, shoe rack and a diffuser. My rack was cancelled as I believe it wasn't in stock and I did get refunded for that. To my surprise everything was sent except for the diffuser now the diffuser has not been sent, I am not getting my money back, I eventually purchased another diffuser from RAIN and take a lot keep saying they will get back to me, I paid of my order on the 26th of March it's almost a month and I keep getting run arounds just for a diffuser, I swear take a lot can do better, I placed a huge order for them to mess me around like this, I do not appreciate not being attended to at all. ALL I WANT IS MY REFUND!!!!
0 replies
38 months ago
Best service from Masega Mathebula
I left budget insurance about 2 years ago as I was unhappy with their service, I stayed with no insurance all this time, financial strain also took control and I couldn’t afford an expensive insurance, I have been trying to get a quotation for about a year now and I was finally contacted by Masega Mathebula whom I wasn’t even interested to talk to, however her patience benefited us both as she gave me the best price I could afford and i immediately signed up, thank you Masega, thank you Budget insurance.
56 replies
72 months ago
Uif maternity claim fail
I applied for my maternity benefits on February 2020 and was given a return date of 26 March 2020 and that was the beginning of lockdown therefore I was told that they will be closed, we went to Mpumalanga and when I was there I tried making phone calls and send emails so that I can be paid as I have twins and have no salary at all, they don’t even have clothes as this is really the hardest time, after trying so hard to call and send emails without any answer I decided to visit the dept of labor in Hazyview on the 23 of April 2020 and we were told to use the drop box which we did. And even today there’s still no payment, we returned to KZN on the 1st of may 2020 and on the 4th we had to wake up in the morning with my new borns and join the queue as cold as it was with the babies on our hands, and we were still told to use the drop box even today we still waiting no payment nothing, please help us this pandemic is not anyone’s fault therefore it shouldn’t be made our fault, I have bills to pay and I had to lend money from people the previous month to pay for the car and insurance and get nappies and formula but unfortunately it cannot be the case this month.
0 replies
86 months ago
Vehicle claim
I had an accident on the 4 march 2019, and lodge a claim with king price and it has been 3 weeks now and they keep coming with excuses after excuses, I was here for a holiday visiting my fiancé and now I cannot go back with a damaged car, he is the most patient one and have been doing follow up, nothing solid is coming from them except "we will call you shortly" or " we are working on it". After working not the claim for 3 weeks now they are picking up "problems" as I am not the main driver and apparently I admired that I was the main driver and have asked for the recording where I admit that because what I remember saying is that I am getting comfortable from last year November but not the main driver, and obviously I do want to reduce the costs as I have to pay my driver and its costing me a lot all together with the insurance but because its my first car I was not gonna take the risk, and when I was joining they never disclosed that I was gonna be a problem if I make the claim, I have never missed any payment and this is the experience I get from them, I even chose to insure my iPhone with them as well hoping that they would be able to assist me everything, the most frustrating and sad thing is that I am now on unpaid leave which I explained to them but they are still stalling so clearly they do not care about their clients, I wish I had listened when my friends tried warning me about king price insurance I even had to cancel my previous insurance because they offered me something better but it was all empty promises.
56 replies
Review Distribution
5 Star
1 (12.5%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
7 (87.5%)